Senior Business System Analyst

Pattison Food Group; City of Langley; On-site; CAD 96,000 - 121,000; Full time

Benefits offered by this job

Company pension plan

Free parking

Exclusive team member offers

Development and career progression

Job summary

Pattison Food Group is hiring a Senior Business Systems Analyst for its Langley, BC IT team. You will translate business requirements into system solutions, guide analyses across initiatives, and partner with stakeholders to ensure alignment of payroll, operations, and HR systems.

With a focus on workforce management, you will document requirements, lead workshops, and validate pay-impact scenarios while supporting phased deployments and knowledge transfer to operations teams.

Qualifications

• Post-secondary diploma or degree in Business Analysis, Information Systems, Computer Science, or a related field.
• 10+ years of experience as a Business Systems Analyst supporting complex enterprise platforms.
• Strong experience producing structured, functional documentation and traceability artifacts.
• Proficiency with tools such as JIRA, Confluence, Visio, or similar.
• Working knowledge of SQL and Excel for data analysis and validation.
• Strong process modelling skills (process flows, activity or sequence diagrams).
• Hands-on experience leading and supporting requirements elicitation, system testing, UAT, and pay-impact validation.
• Experience with Workday or integrated HR ecosystems is considered an asset.
• Experience working in unionized or highly regulated environments is considered an asset.

Responsibilities

• Eliciting, analyzing, and documenting workforce management requirements, system rules, operational practices, and business objectives.
• Translating collective agreements, labour policies, and operational scenarios into clear, structured, and testable functional requirements.
• Leading discovery sessions, workshops, and fit-gap analyses with stakeholders, SMEs, Payroll, and Operations teams to guide solution design and configuration decisions.
• Partnering with the Product Owner and key business stakeholders to evaluate options and assess impacts on compliance, payroll, operations, and system capabilities.
• Designing and supporting pay-impact test scenarios, parallel payroll validation, and end-to-end traceability from labour rules to system configuration and outcomes.
• Supporting phased deployments by ensuring functional readiness, capturing lessons learned, and facilitating knowledge transfer to operational teams.
• Analyzing system data and behavior to validate requirements, define integration needs, and resolve functional issues with developers, architects, vendors, and implementation partners.

Skills

JIRA

Confluence

Visio

SQL

Excel

Process modelling

Pay-impact validation

Workday

Education

Bachelor's degree in Business Analysis / Information Systems / Computer Science

Tools

Workday

Job description

Come join Pattison Food Group Ltd., a Jim Pattison business, and Canada's largest Western-based provider of food and health products. Pattison Food Group Ltd. is a certified Great Place to Work and consists of Save-On-Foods and other well-known grocery banners. With nearly 300 retail locations, we proudly employ nearly 30,000 team members. We have an exciting opportunity for a full-time Senior Business System Analyst to join our IT team in Langley, BC. Reporting to the Senior Solution Architect, you will play a key functional leadership role, serving as a trusted advisor to business and technology stakeholders while translating business requirements into well-designed, testable, and sustainable system solutions that support business and operational goals. In this role, you will help drive alignment, influence decision-making, and guide analysis activities across strategic initiatives. You will be responsible for:

• Eliciting, analyzing, and documenting workforce management requirements, system rules, operational practices, and business objectives.
• Translating collective agreements, labour policies, and operational scenarios into clear, structured, and testable functional requirements.
• Leading discovery sessions, workshops, and fit-gap analyses with stakeholders, SMEs, Payroll, and Operations teams to guide solution design and configuration decisions.
• Partnering with the Product Owner and key business stakeholders to evaluate options and assess impacts on compliance, payroll, operations, and system capabilities.
• Designing and supporting pay-impact test scenarios, parallel payroll validation, and end-to-end traceability from labour rules to system configuration and outcomes.
• Supporting phased deployments by ensuring functional readiness, capturing lessons learned, and facilitating knowledge transfer to operational teams.
• Analyzing system data and behavior to validate requirements, define integration needs, and resolve functional issues with developers, architects, vendors, and implementation partners.

You have:

• A post-secondary diploma or degree in Business Analysis, Information Systems, Computer Science, or a related field.
• 10+ years of experience as a Business Systems Analyst supporting complex enterprise platforms.
• Strong experience producing structured, functional documentation and traceability artifacts.
• Proficiency with tools such as JIRA, Confluence, Visio, or similar.
• Working knowledge of SQL and Excel for data analysis and validation.
• Strong process modeling skills (process flows, activity or sequence diagrams).
• Hands-on experience leading and supporting requirements elicitation, system testing, UAT, and pay-impact validation.
• Experience with Workday or integrated HR ecosystems is considered an asset.
• Experience working in unionized or highly regulated environments is considered an asset.

You are:

• A collaborative leader who builds trust, fosters strong partnerships, and brings teams to deliver results.
• A Strong analytical, problem-solver with excellent stakeholder communication skills.
• Detail-oriented, collaborative, adaptable, and comfortable working through complexity.
• Pragmatic and outcome-focused, able to balance ideal solutions with delivery constraints.
• Organized and effective at managing multiple workstreams.

IND6 Compensation Details: $96,443.00 - $120,554.00 The compensation offered for this position will take into consideration location, education, skills, experience and other factors.

Pattison Food Group is a Jim Pattison business and Canada's largest Western-based provider of food and health products. Headquartered in British Columbia, Canada, we have been in business since 1915. We proudly employ nearly 30,000 team members who are committed to achieving long-term growth and share a passion for giving back to the communities where we do business. Together, we leverage each other's collective strengths to enhance efficiencies across our respective organizations. Our largest and signature company is Save-On-Foods. With 11 retail banners operating nearly 300 food and drug retail locations that are uniquely positioned to cater to the needs of their communities across Western Canada and the Yukon Territory, four wholesale businesses catering to the diverse needs of their customer bases across Canada, several food and pharmacy production facilities focused on high-quality distinct offerings, an industry-leading loyalty program, a world-class set of proprietary consumer brands, and an award winning restaurant, Pattison Food Group businesses are proud to be recognized as leaders in customer service and innovation.

What we offer:

• a company pension plan
• free parking-li>
• exclusive team member offers
• opportunities for development and career progression

In addition to a highly competitive salary, we offer a great range of benefits, a company pension plan, free parking, exclusive team member offers, and opportunities for development and career progression.