Senior Business Partner, Health Workforce Capacity

Ontario Health | Santé Ontario; Toronto; On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Comprehensive health coverage from day

Flexible health spending accounts

Defined benefit pension plan

Competitive vacation entitlement

Personal days and float days

Learning and career development

Collaborative, values-driven workplace

Communities of Inclusion participation

Job summary

Ontario Health in Ontario is seeking a Senior Business Partner, Health Workforce Capacity, a strategic role to influence workforce planning and transformation across Ontario’s health system. The SBP will contribute expertise to HHR strategy, system planning, performance measurement, and provincial initiatives.

You will build trusted partnerships with senior leaders, lead complex programs, and expand recruitment, retention and workforce distribution.

Qualifications

• Master's degree in business administration, health administration, health informatics, information technology, or recognized equivalent.
• 6 years of experience developing, implementing, evaluating, and operating programs that improve clinical care outcomes and health system design.
• Experience consulting with, supporting and influencing senior and executive leadership.
• Strong business acumen and ability to manage large/complex operations and projects.

Responsibilities

• Provide oversight and support for program operations.
• Partner with system leaders as a coach, advisor, consultant, facilitator, and project manager.
• Act as a trusted advisor on health workforce system issues.
• Lead transformational change and complex programs.
• Lead business leaders through change management initiatives.
• Broker partnerships and strategic solutions to meet OH needs.
• Deeply understand and communicate business needs to propose and drive initiatives.
• Anticipate business challenges and plan to design and support change.
• Coordinate with OH units and others to deliver sustainable solutions.
• Communicate and drive programs across stakeholder groups.
• Explain performance management and engagement components with managers and leaders.
• Champion and monitor diversity and inclusion among partners and leaders.
• Lead in developing and implementing strategic and operational plans.
• Transform business needs into workforce planning requirements.
• Develop and execute talent management and diversity strategies.
• Analyze trends to provide recommendations on improving quality and value.
• Strong preference for experience managing CRM.

Skills

Stakeholder management

Change management

Strategic thinking

Communication skills

Education

Master's degree in Business Administration / Health Administration / Health Informatics

Tools

CRM experience

Job description

. Les demandes seront traitées dans un délai de trois jours ouvrables et la période de dépôt des demandes sera prolongée de trois jours. . Requests will be addressed within three business days, and the application window will be extended by three business days.

At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work together is reflected through our five values: integrity, inspiration, tenacity, humility and care.

Pour obtenir une traduction en français de l’offre d’emploi suivante, veuillez envoyer un courriel à [e-mail]. Les demandes seront traitées dans un délai de trois jours ouvrables et la période de dépôt des demandes sera prolongée de trois jours. To obtain a French translation of the following job posting, please email [e-mail]. Requests will be addressed within three business days, and the application window will be extended by three business days. At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work together is reflected through our five values: integrity, inspiration, tenacity, humility and care.

What Ontario Health offers:

Role

At Ontario Health, your growth and well-being aren’t just supported—they’re celebrated every step of the way. Here, you have the opportunity to make a meaningful impact while shaping a fulfilling and sustainable career. Based on your role, you may receive:

• Comprehensive health coverage from day one, with fully paid medical, dental, and vision benefits to support you and your family’s health
• Flexible health care or wellness spending accounts, plus an inclusive program to support your overall well-being
• A premium defined benefit pension plan, ensuring long-term financial security
• Competitive vacation entitlement that encourages time to rest and recharge
• Three personal days and two float days annually, providing added flexibility to support work-life balance, in addition to vacation days
• Ongoing learning and career development opportunities designed to help you grow, advance, and thrive in your profession
• A collaborative, values-driven workplace where integrity, care, humility, inspiration, and tenacity shape everything we do
• Opportunities to participate in Communities of Inclusion, fostering belonging, equity, and the sharing of diverse perspectives across our team

Want to make a difference in your career? Consider this opportunity.

The Health Workforce Strategy and Implementation Division of Ontario Health strengthens Ontario’s health workforce by advancing health human resources (HHR) initiatives that build workforce capacity, improve equitable access to health professionals, enhance provincial HHR data and insights, and optimize recruitment, retention, and system stabilization efforts.

The Senior Business Partner (SBP), Health Workforce Capacity is a strategic role with the opportunity to influence workforce planning and transformation across Ontario’s health system. The SBP will contribute expertise to HHR strategy, system planning, performance measurement, and the implementation of high-impact provincial initiatives.

Working in a dynamic, fast-paced environment, the SBP will build trusted partnerships with senior leaders across Ontario Health and the broader health system. The role will lead complex initiatives, including the implementation of an integrated capacity and HHR plan for Ontario and the expansion of recruitment, retention, and workforce distribution strategies.

Aligned with the Acute and Hospital-Based Care and Ontario Health mandate, the SBP will help maximize health system investments through collaboration, partnership, and integration while ensuring transparency, consistency, and accountability across partnerships, agreements, programs, and initiatives.

Here Is What You Will Be Doing

• Provide oversight and support for program operations
• Partner with system leaders as a coach, advisor, consultant, facilitator, and project manager
• Act as a trusted advisor on health workforce system and stakeholder issues
• Lead transformational change and complex programs
• Lead business leaders through change management initiatives
• Broker business solutions and strategic partnership to meet the needs of the Health Workforce Strategy and Implementation area and its stakeholders
• Deeply understands and can communicate the specific business needs (e.g., data, performance measurement, capacity planning, communications, stakeholder engagement) of the Health Workforce Strategy and Implementation to propose and drive new initiatives and partnerships that align with those business needs
• Anticipate business challenges and proactively plans to design and support change
• Able to understand organizational priorities, along with population need and system capacity, to conceive and enable partnerships with OH business units and others that will deliver sustainable, successful solutions
• Understand business strategy and provide consultative support to drive key priorities (assess, present findings/solutions, test, iterate and measure)
• Partner with key stakeholders and leaders to communicate and drive programs across stakeholder groups.
• Able to communicate and enable critical Health Workforce Strategy and Implementation program components, such as performance management, engagement, and organizational development, with managers and leaders across OH and AHBC systems.
• Champion and monitor diversity and inclusion among partners and leaders, including the development of diversity strategies within the context of Health Workforce Strategy and Implementation
• Lead in the development and implementation of strategic and operational plans for the Health Workforce Strategy and Implementation and health system
• Transform business needs into workforce planning requirements
• Drive the talent agenda by developing and executing talent management and diversity strategies, including Championing and monitoring diversity and inclusion among partners and leaders
• Analyze trends and issues for the Health Workforce Capacity and partners; effectively use the information to provide recommendations on how to improve quality and value continuously
• Strong preference for experience managing CRM

Education And Experience

Here is what you will need to be successful:

• Completion of a master's degree, major in business administration, health administration, health informatics, information technology, or recognized equivalent required
• 6 years of overall work experience developing, implementing, evaluating, and operating programs that aim to improve clinical care outcomes, health system design, planning and performance
• Experience as a clinical professional is considered an asset
• Demonstrated success and proven experience consulting with, supporting and influencing senior and executive leadership
• Experience in managing large/complex operations and projects and overseeing day-to-day operational activities
• Experience in engaging and soliciting support from critical stakeholders in the delivery of operational/program activities
• An understanding of how the overall Ontario Health strategy and direction impact the various operational areas an asset
• Strong business acumen

Knowledge And Skills

• Ability to exercise sound judgment in decision-making and influence stakeholders to achieve desired outcomes
• Ability to be flexible, responsible, and appropriate to the circumstances, ensuring employees, colleagues and stakeholders are informed, involved, and heard in an environment of mutual respect
• Capable of managing conflicting priorities and points of view strategically
• Posses an energetic demeanour and an entrepreneurial spirit, with a strong passion for creating innovative solutions to tackle complex organizational challenges
• Ability to use quantitative and qualitative data to enable informed decision making
• Ability to see the “big picture” while paying close attention to details to proactively identify and resolve complex issues.
• Well-developed consultative, coaching and negotiation skills
• Excellent communication and presentation skills to facilitate business discussions
• Able to operate on a tactical and strategic level

Location

Ontario Health (OH) welcomes applications from candidates across Ontario. Please note that this role follows an in-office work model, requiring employees to work from a designated, approved Ontario Health location.

Employment Type

Permanent Full time

Contract Length

N/A

Salary Band

Band 7

External Application Deadline Date

November 9, 2026

All applicants must be a resident of Ontario to be considered for roles at Ontario Health.

Ontario Health encourages applications from candidates who are First Nations, Métis, Inuit, and urban Indigenous; Francophone; members of Black and racialized groups; 2SLGBTQIA+ communities; trans and nonbinary individuals; and people living with disabilities.

Ontario Health is an accessible employer, and we offer accommodation in all aspects of employment, including the recruitment process. If you require a disability related accommodation in order to participate in the recruitment process, please email [e-mail] and a member of the team will connect with you within 48 hours.