Senior Business Application Analyst

Planitar Inc.; Southwestern Ontario; On-site; CAD 110,000 - 145,000; Full time

Benefits offered by this job

Employer benefits

HSA/LSA options

3% DPSP match

Professional development incentive

Growth opportunities

REA backing

Job summary

Planitar is seeking a Senior Business Systems Application Analyst in Ontario to map current-state processes across sales, marketing, finance and people ops, design better workflows and take ownership from map to configuration.

You will migrate platform administration into IT, configure licences and permissions, build integrations with native connectors and low-code tools, and govern build-vs-buy decisions with cost of ownership in mind.

Qualifications

• Demonstrated ability to map, redesign and implement processes with measurable impact.
• 3+ years as hands-on administrator of one or more SaaS platforms with admin console ownership.

Responsibilities

• Map current-state processes across sales, marketing, finance, people ops and support; identify friction and design better workflows.
• Lead migration of platform administration into IT, one application at a time.
• Administer platforms after transition: configuration, licences, permissions, fields, workflows and automation.
• Build integrations between systems using native connectors and low-code tooling; reduce manual re-keying.
• Own build-vs-buy decisions for internal capability needs and govern what gets built.
• Act as the single intake point for application requests and translate needs into problem statements.
• Provide tier-3 support, produce documentation and train process owners.
• Manage renewals, licence sizing and access reviews across the estate.

Skills

Process mapping

Stakeholder persuasion

SaaS admin

Build-vs-buy judgement

Integration design

Tools

Zapier

Make

Workato

Power Automate

Job description

At Planitar, we build technology that helps people see and understand the world’s spaces more clearly.

We are the creators of iGUIDE, a powerful property technology solution that combines immersive 3D tours, accurate floor plans and reliable spatial data into a single, easy-to-use system. Our cameras and software platform are used by professionals in real estate, insurance, construction and property management to simplify their work and deliver better results.

Planitar recently joined REA Group, one of the world’s leading digital property companies. REA operates Australia’s largest residential and commercial property platforms, including realestate.com.au and has a growing global footprint across Asia and North America. Together, we are shaping the future of property technology, combining Planitar’s deep spatial data expertise with REA’s global scale and innovation engine.

OUR VISION

A connected future where reliable spatial data enables informed decisions across the property lifecycle.

OUR VALUES

• Integrity: We do the right thing even when it’s hard.
• Teamwork: We are one team, on a big mission.
• Innovation: We value creative solutions for emerging opportunities.
• Accountability: We honour our commitments.

ABOUT THE ROLE

As the Senior Business Systems Application Analyst you will understand how a team really works today, find where the process itself is the problem, agree a better way of working with the people who do it, then configure the systems to support it. Take over administration of the platform and keep improving it. You are not a requirements-gatherer who hands work to someone else, and you are not a ticket queue. You own the problem from process map to configuration.

We are deliberately maturing our processes, not celebrating their absence. We want rigour — you will be building it rather than operating inside it. If you have been waiting for the scope to own a whole function rather than one slice of it, this is that role.

RESPONSIBILITIES

• Map current-state processes across sales, marketing, finance, people ops and support; identify the friction and design better ways of working with the teams involved.
• Lead the migration of platform administration from departmental experts into IT, one application at a time.
• Administer the platforms once transitioned: configuration, licences, permissions, fields, workflows and automation.
• Build integrations between systems using native connectors and low-code tooling, and remove manual re-keying.
• Own build-vs-buy decisions for internal capability needs, and govern what gets built.
• Act as the single intake point for application requests, turning "we need to buy X" into a problem statement.
• Provide tier-3 support, produce documentation and train business-side process owners.
• Manage renewals, licence right-sizing and access reviews across the estate.

WHAT WERE LOOKING FOR

• Demonstrated business process improvement experienceL you can walk us through a process you mapped, redesigned and implemented, and say what measurably changed.
• 3+ years as the hands-on administrator of one or more business SaaS platforms. You have owned the admin console, not supervised someone who did.
• Ability to run a process mapping session with a team that didn't ask for one, and leave with them bought in rather than defensive.
• Strong structural reasoning: you can design a permissions model, map fields between two systems, or build multi-branch conditional automation and explain your choices.
• Practical integration experience with native connectors and low-code tooling (Zapier, Make, Workato, Power Automate or similar).
• Working knowledge of SSO, SCIM provisioning and role-based access control.
• Sound build-vs-buy judgement, with total cost of ownership in mind rather than cost to deliver.
• Credibility with senior stakeholders — able to tell a department head their process is the problem and keep the relationship intact.

PERKS AND BENEFITS

• 100% employer-paid flexible benefits plan
• Health Spending Account (HSA) or Lifestyle Spending Account (LSA) options
• 3% DPSP match
• Professional Development Incentive
• Opportunities to grow as we scale
• The backing of a global industry leader through REA Group

ACCESSIBILITY, INCLUSION & AI DISCLOSURE

Planitar is committed to a diverse, equitable, inclusive workplace and welcomes applications from all backgrounds. This is a back fill position. We provide accommodation under AODA at any hiring stage upon request. In line with Ontario law, we use AI only to summarize interview notes, never to screen, assess, or decide on candidates — all decisions are made by our team. Please note this is a backfill position.