Senior Business Analyst, Easy Trade

The Toronto-Dominion Bank (Canada); Toronto; On-site; CAD 82,000 - 115,000; Full time

Job summary

TD Bank Group in Toronto is seeking a Senior Business Analyst for Direct Investing to lead analysis, documentation, and management of business requirements impacting the Easy Trade platform and related applications.

You will bridge stakeholders across product, technology, operations, risk, and change management, applying agile practices while adapting to different delivery methodologies throughout the initiative lifecycle from discovery to post-launch support.

Qualifications

• Undergraduate degree in business, technology, finance, or related discipline.
• 3-5 years of relevant business and/or analyst experience.
• Experience in Wealth Management and/or Direct Investing platforms is a strong asset.
• Demonstrated experience working in agile delivery environments.
• Role is onsite 4 days per week

Responsibilities

• Lead elicitation, analysis, documentation, validation, and management of business requirements using various techniques to gain stakeholder alignment and consensus
• Navigate and manage multiple Business stakeholders throughout project
• Lead Business stakeholder workshops to understand current state and determine target state
• Own and maintain end-to-end traceability of business requirements from initiative to sign-off
• Act as subject matter expert for Direct Investing initiatives, leveraging domain, product, and systems knowledge
• Analyze and document current-state business processes and support stakeholders in designing future-state solutions
• May develop and provide complex reporting, analysis, and assessments at functional or enterprise level
• Provide recommendations and direction grounded in end-to-end customer and employee experience considerations
• Ensure all work complies with regulatory requirements, internal controls, frameworks, and TD standards
• Stay current on industry trends, tools, and business analysis best practices
• Partner with Change Management teams to identify stakeholder impacts and support adoption
• Communicate effectively with diverse stakeholder groups to align scope, priorities, timelines, and outcomes
• Lead cross-functional discussions, resolve conflicts, and manage stakeholder concerns
• Promote innovation by identifying opportunities for process, product, and delivery improvements
• Apply analytical and critical-thinking skills to assess problems and impacts in line with TD’s risk appetite
• Provide thought leadership, mentorship, and knowledge transfer within the team and broader business

Skills

Stakeholder management

Requirements elicitation

Agile delivery

Business analysis

Education

Undergraduate degree in business, technology, finance, or related discipline

Job description

Work Location: Toronto, Ontario, Canada Hours: 37.5 Line of Business: Enterprise Enabling Functions Pay Details: 81,600 - 115,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description

The Senior Business Analyst, Direct Investing, is responsible for leading the analysis, documentation, and management of business requirements for initiatives that directly impact TD’s Direct Investing Easy Trade platform and related applications. This role acts as a subject matter expert within Direct Investing space focused on the Next Gen client, providing support and implementing solutions that align with business strategy, customer experience goals, and TD’s risk appetite. As a core member of Journey's team, the Senior Business Analyst bridges stakeholders across product, technology, operations, risk, and change management. The successful candidate will leverage agile practices while remaining adaptable to different delivery methodologies, providing leadership throughout the full initiative lifecycle from discovery and design through implementation and post-launch support.

Job Responsibilities

• Lead the elicitation, analysis, documentation, validation, and management of business requirements using a variety of techniques to gain stakeholder alignment and consensus
• Navigate and manage multiple Business stakeholders throughout completion of project
• Lead Business stakeholder workshops to understand current state and determine target state
• Own and maintain end-to-end traceability of business requirements throughout the initiative lifecycle, all the way to sign-off
• Act as the subject matter expert for Direct Investing initiatives, leveraging deep domain, product, and systems knowledge to drive business value
• Analyze and document current-state business processes and support stakeholders in designing future-state solutions
• May develop and provide complex reporting, analysis, and assessments at the functional or enterprise level
• Provide recommendations and direction grounded in end-to-end customer and employee experience considerations
• Ensure all work complies with applicable regulatory requirements, internal controls, delivery frameworks, and TD standards
• Stay current on emerging industry trends, tools, and business analysis best practices
• Partner with Change Management teams to identify stakeholder impacts and support adoption, operational readiness, and transition planning
• Communicate effectively with diverse stakeholder groups to ensure alignment on scope, priorities, timelines, and outcomes
• Lead cross-functional discussions, resolve conflicts, and manage stakeholder concerns with a focus on timely and effective resolution
• Promote innovation by identifying opportunities for process, product, and delivery improvements
• Apply strong analytical and critical-thinking skills to assess business problems, solution options, and impacts in alignment with TD’s risk appetite
• Provide thought leadership, mentorship, and knowledge transfer within the team and broader business

Job Requirements

• Undergraduate degree in business, technology, finance, or related discipline
• 3-5 years of relevant business and/or analyst experience
• Experience in Wealth Management and/or Direct Investing platforms is a strong asset
• Demonstrated experience working in agile delivery environments, and adaptable to other delivery methodologies
• The role is working onsite 4 days per week

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well‑being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well‑being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. We look forward to hearing from you!

Language Requirement (Quebec only)

Sans Objet

Our Values

At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.

Our Commitment to Diversity, Equity, and Inclusion

At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.

Helping to Make an Impact in Communities – TD Ready Commitment

TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of C$1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. Learn more: Canada | US | Europe & Asia Pacific