Senior Business Analyst: Digital Process Transformation

Affinity Group; British Columbia; On-site; AUD 110,000 - 160,000; Full time

Job summary

Affinity Group is seeking a Senior Business Analyst to lead end-to-end process design and transformation in a dynamic, customer-facing digital environment. You will partner with business and technology teams to drive data-driven improvements and scalable solutions, focusing on UX and content delivery across omnichannel platforms.

The role requires strong stakeholder engagement, discovery leadership, and experience in Agile environments, with a drive to optimize operations and deliver high-impact

Qualifications

• Lead end-to-end business analysis and validation of requirements.
• Drive process improvements and transformation initiatives.
• Engage stakeholders across business and technology teams.

Responsibilities

• Plan, elicit, document, and validate requirements for transformation projects.
• Assess current-state processes and identify inefficiencies.
• Design future-state workflows and user journeys across digital channels.
• Create process maps and analytical artifacts to support decisions.
• Facilitate workshops and align stakeholders on priorities.
• Collaborate with product, tech, and vendors to deliver solutions.
• Identify automation opportunities to improve efficiency.
• Support Agile ceremonies and backlog refinement.
• Assist roadmap planning with product teams and dependencies.
• Ensure clear communication of status, risks, and issues.

Skills

Process redesign

Stakeholder facilitation

Agile delivery

Data-driven analysis

Requirements translation

Cross-functional collaboration

Product backlog support

Education

Bachelor's degree in Business or Technology

Job description

Affinity Group is seeking a Senior Business Analyst to lead end-to-end process design and transformation in a dynamic, customer-facing digital environment. You will partner with business and technology teams to drive data-driven improvements and scalable solutions, focusing on UX and content delivery across omnichannel platforms.

The role requires strong stakeholder engagement, discovery leadership, and experience in Agile environments, with a drive to optimize operations and deliver high-impact