Senior Business Analyst

Langara College; Vancouver; Hybrid; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid-work program

Wellness and campus engagement

Tuition waivers

Pension plan

Job summary

Langara College is seeking a Senior Business Systems Analyst to lead complex enterprise initiatives across data, enterprise systems, and cloud-based solutions. You will work within the IT Product and Project Portfolio team, partnering with academic, business, and technical stakeholders to drive value from needs assessment to implementation.

Responsibilities include end-to-end analysis, solution design input, data integration, and reporting.

Qualifications

• Bachelor's degree in Business, Information Systems, Computer Science, or related field, or equivalent
• Minimum six years of senior BA experience in IT and business applications
• BABOK-aligned methodologies in Waterfall and Hybrid delivery
• Experience with ERP/data platforms and analytics tools
• Strong documentation, governance, and stakeholder communication skills

Responsibilities

• Lead enterprise intake, solution analysis, and architecture alignment
• Perform end‑to‑end business and systems analysis across projects
• Analyze data integration, reporting, and analytics initiatives
• Engage stakeholders, facilitate workshops, and manage requirements traceability
• Support project delivery activities and transition to operations
• Produce structured, decision-ready documentation
• Guide junior analysts and contribute to BA practice improvements

Skills

Business analysis

Stakeholder engagement

Data analytics

Requirements elicitation

Cloud platforms

Waterfall & Hybrid

Education

Bachelor's degree (Business/IS/CS)

Tools

Microsoft Visio

Excel

Jira

Jama

Azure DevOps

Power BI

Job description

Interested in a career at Langara College? Our employees exemplify Langara's values of excellence, collegiality, innovation and integrity. Langara College is located in Vancouver, B.C.: applicants to postings must be located in BC or willing to move to BC to accept work with Langara College. Exceptions to this will be clearly outlined in the event Langara College requires work (or positions to be based) to be performed outside BC or Canada.

Job Title: Senior Business Analyst Employee Group: CUPE Employee Type: Permanent Start Date: Monday, September 14 2026 End Date (if applicable):

Job Summary: The Senior Business Systems Analyst leads and delivers complex enterprise initiatives involving data, enterprise systems, and cloud‑based solutions. This role is considered a senior individual contributor responsible for performing hands‑on business and systems analysis across the full lifecycle of projects and initiatives — from early‑pre‑stage analysis (e.g. pre‑project intake) to detailed needs assessment, solution evaluation, delivery and implementation. This position supports key institutional priorities, including enterprise system transformations, data integration, reporting and analytics, and adoption of cloud‑based platforms. The role operates within the Information Technology’s Product and Project Portfolio team, and collaborates closely with academic, business stakeholders, technical teams and peers.

Job Description:

A.Duties & Responsibilities:

1. 1.Enterprise Intake, Solution Analysis, and Architecture/Security Alignment Conduct the analysis of project proposals and product intake requests, including elicitation of business needs, high‑level requirements, expected outcomes, and identifying business value. Analyze and provide recommendations to support classification and prioritization of initiatives using defined criteria (e.g., scope, complexity, cost, risk and impact). Facilitate enterprise solution evaluation, coordinating cross‑functional input across business, data, integration, and technical domains. Develop solution options and recommendations, including analysis of benefits, trade‑offs, risks, and dependencies. Prepare business cases, feasibility assessments, cost‑benefit analysis, and benefits realization measures to support decision‑making and investment prioritization. Support vendor and product assessments, including RFI/RFP analysis, fit‑gap assessments, demonstrations, evaluation scoring, and recommendation development for third‑party or enterprise technology solutions. Analyze the current enterprise systems landscape to identify duplication, integration opportunities, and alignment with institutional architecture and security standards.
2. 2.Business and Systems Analysis Delivery Perform end‑to‑end business and systems analysis for complex initiatives, including elicitation, analysis, validation, and documentation of requirements. Translate business needs into structured requirements and solution artefacts (e.g., functional, and non‑functional requirements, use cases, process models). Support solution design discussions by identifying impacts to systems, integrations, and data structures. Support primarily Waterfall, and Hybrid delivery approaches by leading requirements elicitation, analysis, comprehensive documentation, validation and traceability, while producing decision‑ready and governance ready analysis deliverables throughout the project lifecycle. Identify and recommend process improvement, standardization, automation, and service optimization opportunities that improve efficiency, reduce risk, and enhance user experience.
3. 3.Technical and Data‑Focused Analysis Analyze and support initiatives involving: Data integration, reporting and analytics solutions, data quality, data governance, and data classification practices. Collaborate with technical teams to define integration requirements, data flows, and interface specifications. Contribute to solution design by understanding system capabilities, constraints, and integration patterns. Support transition activities, including testing (UAT), validation, and data‑related readiness to ensure delivered solutions meet business requirements.
4. 4.Stakeholder Engagement and Facilitation Build strong relationships with stakeholders across academic, business, and IT areas. Lead workshops and structured elicitation sessions to align stakeholders on objectives, priorities, and expected outcomes. Communicate complex business and technical concepts clearly to diverse audiences. Collaborate with stakeholders to define requirements for system implementations, integrations, reporting, and transformation initiatives. Provide input into change impact assessments and support adoption planning, stakeholder readiness, communications, training inputs, and transition‑to‑operations activities.
5. 5.Project Delivery Support Work closely with project managers, product managers, technical teams, and vendors to support successful delivery. Identify, document, and communicate risks, assumptions, dependencies, and impacts. Contribute to planning, testing, implementation, and transition activities. Ensure requirements traceability and validation of successful implementation of requirements.
6. 6.Documentation and Communication Produce high‑quality, structured, and business‑ready documentation, including: business requirements, process models and diagrams, use case and scenarios, solution analysis, gap analysis etc. Translate complex information into clear, actionable deliverables suitable for decision‑making.
7. 7.Practice Contribution Supporting the Manager, Business Analysis, provide guidance, and support to other business analysts as needed. Contribute to the evolution of business analysis practices, templates, and standards. Participate in knowledge sharing and continuous improvement initiatives. Lead complex analysis workstreams, influence cross‑functional decision‑making, and provide senior‑level guidance to stakeholders and project teams without formal supervisory authority.

B.Qualifications Required Education and Experience

Bachelor’s degree in Business, Information Systems, Computer Science, or a related field, or an equivalent combination of education and experience. Industry certifications (e.g., CBAP, PMI‑PBA or equivalent). Minimum six (6) years of recent experience performing and BA activities in Information Technology and business applications in a senior capacity, Enterprise Resource Planning experience as asset. Extensive experience performing business and systems analysis in complex environments (e.g. enterprise IT, public sector, or post‑secondary). Extensive experience applying BABOK‑aligned business analysis methodologies and techniques across Waterfall, and Hybrid delivery environments. Experience using tools that support business analysis, process modeling, requirements management, documentation, reporting, and decision‑making such as Microsoft Visio, Excel, Jira, Jama, Azure DevOps, Power BI, or equivalent platforms an asset. Proven ability to conduct rigorous research and analysis of industry best practices, standards, frameworks, and solution approaches adopted by post‑secondary institutions, government agencies, and other relevant organizations; evaluate their demonstrated outcomes and applicability; and provide objective, evidence‑based recommendations supported by data, feasibility assessments, business value analysis, implementation considerations, and alignment with Langara College’s strategic objectives and operating environment. Demonstrated expertise in producing high‑quality, structured, and decision‑ready documentation. Proven ability to independently deliver end‑to‑end business analysis across complex initiatives. Demonstrated excellence in stakeholder engagement, facilitation, and professional communication, with exceptional verbal and written communication skills and the ability to prepare clear, concise, professional, and audience‑appropriate documentation, presentations, and reports, while effectively engaging and influencing business, technical, operational, and executive stakeholders. Strong experience in data‑related initiatives, including data integration, reporting, analytics, or data quality. Demonstrated experience working with enterprise systems, including ERP/SIS platforms such as Workday Student, Banner, or similar systems. Experience with enterprise data platforms, data warehousing, or analytics environments (e.g., data lakes, reporting platforms). Experience with data governance practices, including data quality, classification, and stewardship. Experience in legacy system decommissioning or system transition initiatives. Experience supporting cloud‑based platforms, cloud migration, or digital transformation initiatives, including Microsoft 365, SharePoint Online, Teams, or similar environments. Knowledge of privacy, security, accessibility, data classification, records management, and compliance considerations as related to business analysis deliverables and solution recommendations an asset.

Skills & Abilities

Ability to work independently, manage competing priorities, and advance work from concept through delivery. Demonstrated ability to communicate (written and verbal) in both highly technical and non‑technical environments with all levels of the organization. Ability to present and clearly explain concepts to diverse audiences. Demonstrated ability to build and maintain effective working relationships and to provide excellent customer service to all clients. Understanding of integration patterns, APIs, or middleware platforms in enterprise environments. Familiarity with information management and records management principles.

Additional Info: Hours & Days of Work:

Monday through Friday - 8:30am to 5:00pm

This position is under review.

Why Join Langara?

At Langara College, we support the College’s vision of promoting wellness and fostering personal and professional growth for our employees. We are dedicated to embracing, honouring, and advancing diversity, equity, and inclusion, while offering a competitive and inclusive benefits package that reflects our commitment to overall health, financial security, and work‑life balance.

• Extensive medical, dental, and vision coverage
• Hybrid‑work program for eligible positions
• Generous vacation package plus paid time off during college winter closure (1 week in December)
• Employer paid defined benefit pension plan
• Potential eligibility for educational, training, and developmental programs
• Access to on‑site daycare subject to availability
• Tuition waivers for courses at Langara College, subject to space availability
• Course/program tuition reimbursements
• Wellness classes and campus engagement events

Eligibility and entitlements may vary based on the employment group, and if the position is temporary, part‑time, or casual.

Salary Range: $50.