Business & Community Liaison - Langley, WorkBC

Douglas College; New Westminster; On-site; CAD 43,435 - 47,017; Full time

Job summary

Douglas College is seeking a Business & Community Liaison to enhance WorkBC Langley’s reputation through strategic networking and community engagement. The successful candidate will be responsible for building relationships with community partners, developing promotional materials, and coordinating events. This full-time role requires a Bachelor’s Degree in Marketing or Communications and 5 years of partnership experience. The position offers a salary range of $31.53 to $34.13 per hour, based at the WorkBC Langley Centre.

Qualifications

• 5 years demonstrated experience building and maintaining partnerships with stakeholders.
• Strong knowledge of social media platforms and online marketing strategies.

Responsibilities

• Develop and manage the WorkBC Langley Stakeholder Engagement Plan.
• Build strategic relationships with agencies and businesses.
• Coordinate in-house Employment fairs and community events.

Skills

Partnership building

Social media knowledge

Customer service

Attention to detail

Education

Bachelor’s Degree in Marketing or Communications

Job description

Salary Range: $31.53 to $34.13 per hour. Salary is based on relevant education and experience.

Location: Langley.

The Role

The Business & Community Liaison role is to develop, implement and manage the WorkBC Langley Stakeholder Engagement Plan which includes supporting client recruitment as well as community and employer engagement. They will work to enhance WorkBC Langley’s reputation by developing relationships with strategic community partners, attend relevant community events, engage and inform employers, as well as plan and execute relationship building events at the WorkBC Langley Employment Services Centre and other areas around Langley and the Lower Mainland.

Responsibilities

• Build strategic relationships with agencies, businesses, training institutions, and other stakeholder groups;
• Attend employment related events to promote WorkBC Services, learn about updates to Labour Market information and networks with key stakeholders;
• Maintain professional currency with respect to the principles and foundations of community relations, practices and activities;
• Develop, lead and coordinate special events and initiatives to disseminate information about WorkBC;
• Develop, host and coordinate in-house Employment fairs, attend community employment fairs;
• Assist the Centre Manager in executing the WorkBC Marketing Plan as it relates to achieving community relations goals and objectives outlined in the Centre’s annual Business Plan;
• Ensure that they meet or exceed targets set out in the Marketing Plan;
• Work with external contractors to develop a database of community and Centre contacts, interests and opportunities, maintain the database, produce reports;
• Coordinate various meetings, prepare agendas and ensure that minutes and related correspondence are distributed in a timely manner.

Marketing And Communications

• Liaise with Douglas College’s Marketing and Communications team to develop promotional and communications materials (both internal and external);
• Responsible for creating awareness of WorkBC among potential clients and stakeholders as well as the recruitment of participants;
• Prepare and deliver written communications as required;
• Assist in the development and maintenance of social media and online presence;
• Maintain records of contacts and activities, preparing regular statistical reports regarding Community Relations activities;
• Maintain a variety of paper and electronic records;
• Create, compose and prepare routine correspondence, memos, letters, and reports.

Additional Duties

• Participate in the maintenance of Douglas College’s Quality Management System (ISO 9001:2015);
• Perform other duties as assigned.

Who We Are

Do what you love. Be good at it. That’s how Douglas College defines a great career. It’s a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC’s Top Employers. We love what we do. And we’re looking for passionate, motivated people to join us in making one of Canada’s best degree‑granting colleges even better.

Be a part of an institution where everyone is committed to empowering successful students, creating responsive learning environments, fostering social and environmental responsibility, and supporting healthy learning and work environments.

What It Takes

• A professional, positive, and energetic attitude;
• Thrive in a fast paced, constantly evolving industry;
• Strong attention to detail with the ability to establish priorities, work to deadlines, and maintain well documented records;
• To manage conflicting goals and be flexible with shifting priorities;
• Maintain a positive environment, working with co‑workers and stakeholders within a diverse culture;
• Have personal integrity, initiative, and commitment to professional development;
• Demonstrated ability and experience working in a performance based environment and meeting or exceeding targets set;
• Work effectively as part of an interdisciplinary team in the design, development and delivery of services to ensure program outcomes are met;
• Be adaptable in your approach by adjusting to changes in service delivery models, labour market or participant trends.

Required Qualifications

• Bachelor’s Degree in a relevant Marketing or Communications field, or an equivalent combination of education, training and marketing experience;
• 5 years demonstrated experience building and maintaining partnerships with stakeholders;
• Strong knowledge of social media platforms and online marketing strategies;
• Demonstrated experience providing customer service and resolving issues;
• Demonstrated experience interpreting and applying policy or legislation;
• Demonstrated knowledge of industry training and apprenticeships and training providers in BC.

Additional Information

This is a full‑time contract position (40 hours per week) based at the WorkBC Langley Centre, and requires travel within the lower mainland. Must be able to work flexible shifts. Shifts are typically Mondays‑Fridays from 9:00am‑5:00pm, but may include occasional evenings until 6:30pm and some weekend work for special events.