Senior Business Analyst

ESC Corporate Services; Toronto; Hybrid; CAD 60,000 - 110,000; Full time

Job summary

ESC Corporate Services is seeking two talented Senior Business Analysts to support their growth. This senior role involves business analysis planning, requirements gathering, and guiding a team while collaborating closely with IT and Operations to enhance business practices. Opportunity for hybrid work is available.

Benefits

Competitive salary and benefits package

Education support

Recognition programs

Qualifications

• Five years of experience in Information Technology or Business Administration.
• IIBA CBAP certification is a strong asset.
• Ability to work in a collaborative environment.

Responsibilities

• Prepare the business analysis approach and stakeholder engagement.
• Plan and conduct requirements elicitation.
• Measure and analyze solution performance.

Skills

Interpersonal skills

Critical thinking

Analytical skills

Negotiation skills

Education

Bachelor’s degree in computer science, information technology, or business administration

Job description

Join to apply for the Senior Business Analyst role at ESC Corporate Services

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Join to apply for the Senior Business Analyst role at ESC Corporate Services

Closing Date: July 6, 2025

We are ESC, an experienced provider that delivers solutions uniting public records data, customer authentication, corporate services, collateral management, asset recovery, and accounts receivable management which support registration, due diligence, and lending practices of clients across Canada. Our people are what drives our innovation, growth, and well-being.

We are looking to fill up to two (2) Senior Business Analysts to help with our continued growth and contribute to our future.

In this senior role, you will provide expertise in business analysis planning, requirements gathering, strategic analysis, and solution evaluation for a variety of projects and initiatives. Working closely with IT and Operations teams, you will also support the development and continuous improvement of ESC’s business analysis practice.

The right candidate will come with broad experience across domains and industries, who can lead collaboratively, guide a team of Business Analysts, and contribute to the adoption of emerging tools and best practices. Reporting to the Manager, IT Solutions & Quality Assurance, key responsibilities of the role include:

• Prepare the business analysis approach, stakeholder engagement, governance, information management, and performance improvements.
• Plan and conduct requirements elicitation, confirm and communicate results, and manage stakeholder engagement.
• Trace, maintain, prioritize, assess changes, and gain approvals for requirements throughout the project lifecycle.
• Model requirements, define architecture, and collaborate with cross-functional teams to develop and recommend solutions.
• Measure and analyze solution performance, assess limitations, and recommend actions to improve value.
• Ensure high-quality work, effective customer service, and successful change- management.
• Lead initiatives using industry best practices to improve business and technical processes.
• Analyze current and future states, assess risks, and help define change strategies in collaboration with business users.

What you’ll need:

• Five (5) years of experience in Information Technology or Business Administration
• Bachelor’s degree in computer science, information technology, business administration or equivalent experience. A combination of experience and education may be considered.
• IIBA CBAP certification would be a strong asset.
• Exceptional interpersonal, teamwork, facilitation, and negotiation skills
• Exceptional critical thinking, analytical and problem-solving skills
• Broad IT domain experience in three or more of the following IT areas: Application Development, Enterprise Architecture, Project Management, Quality Assurance, Infrastructure, and Maintenance and Support
• In depth understanding of the SDLC and various software development methodologies (e.g., Agile, Waterfall)
• Understanding of modeling techniques, such as UML, Data Flow Diagrams, Business Process Modeling, etc.
• Able to work in a collaborative environment.
• Strong understanding of technical and business concepts
• Strong planning and organizational skills

Please note: This position is eligible for a hybrid work arrangement consisting of in-office and remote work.

What we offer:

• We believe in progress with purpose.
• Growth through strategic partnerships
• Investment in new products
• We support your growth.
• Education support
• We care about people.
• Competitive salary and benefits package
• Recognition programs

Help us put public records at our customers’ fingertips with your customer-centric approach. If this opportunity interests you, please apply! We would like to thank all candidates for their interest, however, only those selected to continue in the recruitment process will be contacted.

A little more about us:

ESC is a wholly owned subsidiary of ISC (TSX: ISC). ISC is the leading provider of registry and information management services for public data and records. Throughout our history, we've excelled at delivering value to government, industry, and our community. We are the partner of choice for governments and private sector organizations seeking solutions across the information management spectrum.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Analyst, Information Technology, and General Business

• Industries

  Information Services

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