Senior Business Analyst

RAPS Consulting Inc; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

RAPS Consulting Inc. is seeking a Senior Business Analyst with strong experience in requirements gathering, analysis, and documentation.

The role emphasizes public sector engagements, including Ministry and AODA/accessibility experience, with proven skills in stakeholder interviews, workshops, and JAD sessions. The candidate should excel at creating As-Is and To-Be process models, workflow diagrams, and business rules, use cases, and acceptance criteria.

Qualifications

• Experience gathering requirements from public sector stakeholders.
• Ability to analyze complex processes and document clear specifications.
• Proven track record in creating detailed As-Is and To-Be process models.
• Facilitation of stakeholder interviews, workshops, and JAD sessions.
• Proficiency with business rules, use cases, user stories, and acceptance criteria.
• Experience in re-engineering, transformation, and modernization initiatives.
• Strong skills in Visio, Azure DevOps, Jira, and MS Office.
• Experience working in Agile, Scrum, Waterfall, or Hybrid environments.
• Excellent communication, stakeholder management, analytical, and problem-solving abilities.

Responsibilities

• Lead requirements gathering and documentation for projects.
• Facilitate stakeholder interviews, workshops, and JAD sessions.
• Develop As-Is and To-Be process models and create process maps.
• Define and manage business rules, use cases, and acceptance criteria.
• Support business process re-engineering, transformation, and modernization efforts.
• Collaborate across teams using Visio, Azure DevOps, Jira, and MS Office.
• Adapt to Agile, Scrum, Waterfall, or Hybrid delivery models.
• Communicate clearly with stakeholders and resolve issues effectively.

Skills

Requirements gathering

Analysis

Documentation

Stakeholder interviews

Workshops/JAD sessions

As-Is/To-Be models

Process maps/diagrams

Business rules/use cases/user stories

Acceptance criteria

Business process re-engineering

Transformation/modernization

Visio

Azure DevOps

Jira

Microsoft Office

Agile

Scrum

Waterfall

Hybrid

Communication

Stakeholder management

Analytical thinking

Problem-solving

Tools

Visio

Azure DevOps

Jira

Microsoft Office

Job description

• Senior Business Analyst with strong experience in requirements gathering, analysis, and documentation.
• Public sector, Ministry and AODA/accessibility experience is must.
• Experience facilitating stakeholder interviews, workshops, and JAD sessions.
• Strong experience creating As-Is and To-Be process models, process maps, and workflow diagrams.
• Experience with business rules, use cases, user stories, and acceptance criteria.
• Experience in business process re-engineering, transformation, and modernization.
• Proficiency with Visio, Azure DevOps, Jira, and Microsoft Office.
• Experience working in Agile, Scrum, Waterfall, or Hybrid environments.
• Strong communication, stakeholder management, analytical, and problem-solving skills.