Senior Business Analyst

Information Services Corporation; Toronto; Hybrid; CAD 80,000 - 110,000; Full time

Job summary

Information Services Corporation is seeking a Senior Business Analyst to contribute to strategic analysis and business improvements in Toronto. This role focuses on leading analysis planning, requirements gathering, and stakeholder engagement. Ideal candidates will have a Bachelor's degree, extensive IT experience, and strong interpersonal skills within a collaborative hybrid work environment. The position offers competitive compensation and growth opportunities.

Benefits

Career development opportunities

Education support

Competitive salary and benefits package

Hybrid work schedule

Recognition programs

Qualifications

• Five years of experience in IT or Business Administration required.
• Bachelor’s degree required; equivalent experience may be considered.
• Broad IT domain experience in multiple areas desirable.

Responsibilities

• Prepare business analysis approach and stakeholder engagement.
• Plan requirements elicitation and manage changes throughout project lifecycle.
• Model requirements and collaborate with teams to recommend solutions.

Skills

Interpersonal skills

Facilitation skills

Negotiation skills

Critical thinking

Analytical skills

Problem-solving skills

Collaboration

Planning

Organization

Education

Bachelor’s degree in computer science

Business administration

IIBA CBAP certification

Job description

time left to apply End Date: July 6, 2025 (8 days left to apply)

job requisition id JR0000743

Company Name:

ESC Corporate Services Ltd.

Company Name:

ESC Corporate Services Ltd.

Location: Toronto, Ontario

Status: 2 Full-time Permanent Opportunities

Closing Date: July 6, 2025

We are ESC , an experienced provider that delivers solutions uniting public records data, customer authentication, corporate services, collateral management, asset recovery, and accounts receivable management which support registration, due diligence, and lending practices of clients across Canada. Our people are what drives our innovation, growth, and well-being.

We are looking to fill up to two (2) Senior Business Analysts to help with our continued growth and contribute to our future.

In this senior role, you will provide expertise in business analysis planning, requirements gathering, strategic analysis, and solution evaluation for a variety of projects and initiatives. Working closely with IT and Operations teams, you will also support the development and continuous improvement of ESC’s business analysis practice.

The right candidate will come with broad experience across domains and industries, who can lead collaboratively, guide a team of Business Analysts, and contribute to the adoption of emerging tools and best practices. Reporting to the Manager, IT Solutions & Quality Assurance, key responsibilities of the role include:

• Prepare the business analysis approach, stakeholder engagement, governance, information management, and performance improvements.
• Plan and conduct requirements elicitation, confirm and communicate results, and manage stakeholder engagement.
• Trace, maintain, prioritize, assess changes, and gain approvals for requirements throughout the project lifecycle.
• Model requirements, define architecture, and collaborate with cross-functional teams to develop and recommend solutions.
• Measure and analyze solution performance, assess limitations, and recommend actions to improve value.
• Ensure high-quality work, effective customer service, and successful change- management.
• Lead initiatives using industry best practices to improve business and technical processes.
• Analyze current and future states, assess risks, and help define change strategies in collaboration with business users.

What you’ll need:

• Five (5) years of experience in Information Technology or Business Administration
• Bachelor’s degree in computer science, information technology, business administration or equivalent experience. A combination of experience and education may be considered.
• IIBA CBAP certification would be a strong asset.
• Exceptional interpersonal, teamwork, facilitation, and negotiation skills
• Exceptional critical thinking, analytical and problem-solving skills
• Broad IT domain experience in three or more of the following IT areas: Application Development, Enterprise Architecture, Project Management, Quality Assurance, Infrastructure, and Maintenance and Support
• In depth understanding of the SDLC and various software development methodologies (e.g., Agile, Waterfall)
• Understanding of modeling techniques, such as UML, Data Flow Diagrams, Business Process Modeling, etc.
• Able to work in a collaborative environment.
• Strong understanding of technical and business concepts
• Strong planning and organizational skills

Please note: This position is eligible for a hybrid work arrangement consisting of in-office and remote work.

What we offer:

• We believe in progress with purpose.
  • Innovative technology
  • Growth through strategic partnerships
  • Investment in new products
• We support your growth.
  • Career development opportunities
  • Education support
• We care about people.
  • Competitive salary and benefits package
  • Hybrid work schedule
  • Recognition programs

Help us put public records at our customers’ fingertips with your customer-centric approach. If this opportunity interests you, please apply! We would like to thank all candidates for their interest, however, only those selected to continue in the recruitment process will be contacted.

A little more about us:

ESC is a wholly owned subsidiary of ISC (TSX: ISC). ISC is the leading provider of registry and information management services for public data and records. Throughout our history, we've excelled at delivering value to government, industry, and our community. We are the partner of choice for governments and private sector organizations seeking solutions across the information management spectrum.

About Us

Headquartered in Canada, ISC is a leading provider of registry and information management services for public data and records. Throughout our history we have delivered value to our clients by providing solutions to manage, secure and administer information through our Registry Operations, Services and Technology Solutions segments. ISC is focused on sustaining its core business while pursuing new growth opportunities. As an award-winning employer, ISC is committed to driving innovation and creating opportunities for growth. We are proud to support and invest in our diverse team of passionate people, and foster a culture of well-being.

ISCwelcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process.