Senior Business Analyst

Government Recruitment Service; Central Ontario; On-site; CAD 78,000 - 95,000; Full time

Benefits offered by this job

Employer pension contribution

23–30 days annual leave (plus bank)

Flexible working options

Job summary

Government Recruitment Service seeks a Senior Business Analyst to design and deliver user-centred digital solutions for the Department for Transport. You will translate complex challenges into actionable requirements and collaborate with multidisciplinary teams to improve outcomes and support policy objectives.

You will mentor colleagues, own stakeholder relationships, and help drive continuous improvement, delivering measurable impact across the organisation.

Qualifications

• Experience translating complex business challenges into user-centred digital solutions.
• Collaborate with stakeholders and multidisciplinary teams to identify needs.
• Lead investigations into business opportunities and define requirements.
• Mentor colleagues and champion business analysis best practices.
• Ensure solutions meet user needs and strategic goals.

Responsibilities

• Have functional or people management responsibilities, or a combination of both
• Mentoring others
• Owning stakeholder relationships
• Managing community of practice activities within a business area
• Analysing and understanding a business problem or opportunity
• Undertaking research and analysis to understand how a business or business area works, considering the people, organisation, processes, information, data and technology

Skills

Stakeholder management

Mentoring

Business analysis

Requirements gathering

Process improvement

Job description

Would you like to play a key role in designing and delivering digital solutions that support the Department for Transport's future ambitions?

Do you thrive in multidisciplinary teams, using evidence and insight to improve processes, services, and user experiences?

Are you passionate about mentoring others, championing best practice, and helping teams deliver better outcomes through business analysis?

If so,we’dlove to hear from you!

This is an exciting time to join the Digital, Information and Security Directorate within the Department for Transport as we restructure our directorate to ensure we are ready for future challenges, building a more sustainable,skilledand in-house capability.

Analyse challenges. Shape solutions. Deliver change.

Use your business analysis expertise to design user-focused digital services that improve outcomes, drive innovation, and support the Department for Transport's future ambitions.

Joining our department comes with many benefits, including:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensionshere
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays aprivilege day for the King’s birthday
• Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below!

Find out more about whatit'slike working atDepartment for Transport Central - Department for Transport Careers.

As a Senior Business Analyst, you'll play a key role in understanding complex business challenges and translating them into user-centred digital solutions that deliver real value.

Working within the Create Service Line, you'll collaborate with stakeholders, users and multidisciplinary teams to identify needs, analyse processes, and shape improvements that support organisational and policy objectives. You'll lead investigations into business opportunities, define requirements, assess options, and ensure solutions meet both user needs and strategic goals.

You'll build strong relationships across the department, influence decision-making with evidence-based insights, and help drive continuous improvement. The role also offers opportunities to mentor colleagues, champion business analysis best practice, and contribute to the development of the wider profession.

This is an excellent opportunity for an experienced Business Analyst who enjoys solving problems, influencing change and delivering outcomes that make a measurable difference. If you're passionate about improving services through insight, collaboration and innovation, we'd love to hear from you.

Your responsibilities will include, butaren’tlimited to:

• Having functional or people management responsibilities, or a combination of both
• Mentoring others
• Owning stakeholder relationships
• Managing community of practice activities within a business area
• Analysing and understanding a business problem or opportunity
• Undertaking research and analysis to understand how a business or business area works, considering the people, organisation, processes, information, data and technology

For further information on the role, please read the role profile.Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

Senior Business Analyst

Company: Government Recruitment Service Salary: £45,900 to £45,900 a year Hours: Full-time Location: Hastings Job type: Permanent Posting date: 4 Nov 2026 Closing date: 17 Nov 2026