SENIOR BUSINESS ADVISOR, OPERATIONS - Montréal, North Shore and Laval

Business Devel. Bank of Canada; Montreal; Hybrid; CAD 120,000 - 150,000; Full time

Benefits offered by this job

Flexible benefits

Savings and Investment Plan

Defined Benefit Pension Plan

Wellness and health care spending

Paid vacation and personal days

Job summary

BDC is seeking a Senior Business Advisor, Operations, to guide SMEs toward improved operational performance and transformational change. You will lead consulting engagements and deliver practical, measurable value through efficiency initiatives and tailored solutions.

The role requires a strong background in operations, Lean and Six Sigma, plus fluency in French and English. Travel within the region is expected, with a hybrid work model balancing office and client sites.

Qualifications

• Bachelor’s degree in business administration, industrial engineering, operations management or a related field.
• At least 10 years of consulting experience, ideally within a consulting firm.
• Strong experience in operational efficiency, operations optimization, lean methodologies and Six Sigma practices.
• Professional fluency in French and English, both written and spoken.
• Availability to travel within the region.

Responsibilities

• Lead consulting engagements from start to finish, including standard mandates and tailored solutions.
• Support clients through operational efficiency and excellence initiatives, including assessments and optimization.
• Turn findings into practical, measurable recommendations that create value for SMEs.
• Manage scope, budgets, timelines, objectives and deliverables for projects.
• Transfer knowledge to client partners and drive adoption of solutions.

Skills

Operational excellence

Strategic advisory

Project management

Communication & facilitation

Bilingual French/English

Stakeholder management

Education

Bachelor’s degree in business administration or related field

Industrial engineering / Operations management background

Tools

ERP systems

MES/MWS/other OPS systems

Lean Six Sigma

Job description

We are banking at another level. Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs. Choosing BDC as your employer also means:

• Flexible and competitive benefits, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few
• In addition to paid vacation each year, five personal days, sick days as necessary, and our offices are closed from December 25 to January 1

A hybrid work model that truly balances work and personal life. Opportunities for learning, training and development, and much more... Explore the BDC Way in our Culture Book

POSITION OVERVIEW

Do you enjoy turning complex operational challenges into practical solutions? Would you like to use your expertise to support entrepreneurs and make a direct contribution to the growth of their businesses? As a Senior Business Advisor, Operations, you will help small and medium-sized businesses improve their operational performance and transform their organizations. You will lead both standard and customized consulting engagements, combining your expertise, your understanding of the realities facing SMEs and a strong results-oriented approach. At BDC, your expertise will directly contribute to helping Canadian businesses become more productive, efficient and ready for what comes next.

CHALLENGES TO BE MET

Your role will be strategic, hands‑on and closely connected to entrepreneurs. You will have the opportunity to:

• Lead consulting engagements from start to finish, including both standard mandates and solutions tailored to specific business needs.
• Support clients through operational efficiency and operational excellence initiatives, including: operational assessments; plant layout optimization; business process improvement and optimization.
• Turn your findings and analyses into practical, actionable recommendations that create measurable value for SMEs.
• Lead projects while effectively managing scope, budgets, timelines, objectives and the quality of project deliverables.
• Serve as a subject matter expert in operational efficiency, share your expertise and stay current on market trends, emerging technologies and operational best practices.
• Contribute to the continuous improvement of our consulting solutions, approaches and tools.
• Support business development activities by conducting client needs assessments and contributing to tailored proposals.
• Work closely with client partners to transfer knowledge, foster solution adoption and identify additional opportunities to support their businesses.
• Contribute to outreach and marketing initiatives that promote our consulting services.

WHAT WE'RE LOOKING FOR

Bachelor’s degree in business administration, industrial engineering, operations management or a related field.

At least 10 years of consulting experience, ideally within a consulting firm.

Strong experience in:

• operational efficiency;
• operations optimization;
• Lean methodologies;
• Six Sigma practices.

Deep expertise in operational excellence and business transformation.

Ability to develop practical, results-oriented solutions adapted to the realities of SMEs.

Strong strategic advisory and consulting capabilities. Demonstrated experience managing and delivering consulting engagements.

Excellent project management skills.

Strong communication, facilitation and presentation skills.

Proven ability to build strong relationships and engage diverse stakeholders. High emotional intelligence and a collaborative approach.

Strong client orientation and commitment to delivering concrete, measurable value.

Professional fluency in French and English, both written and spoken.

Availability to travel within the region.

PREFERRED QUALIFICATIONS

An MBA or relevant professional designation is considered an asset.

Experience in the following areas is highly desirable:

• supply chain management;
• operations digitalization and artificial intelligence;
• robotics and automation;
• ERP, MES, MWS and other operations management systems.

Proudly one of Canada’s Top 100 Employers and one of Canada’s Best Diversity Employers, we are committed to fostering a diverse, equitable, inclusive and accessible environment where all employees can thrive and feel empowered to bring their whole selves to work.

If you require an accommodation to complete your application, please do not hesitate to contact us at [e-mail].

While we appreciate all applications, we advise that only the candidates selected to participate in the recruitment process will be contacted.

BDC is a bank unlike any other. We are the only bank dedicated exclusively to the development of Canadian businesses. The only institution whose purpose is to promote the growth of the Canadian economy by focusing on the success of small and medium-sized businesses, with a human touch and a genuine presence.

At BDC, we’re changing people’s and businesses’ lives for the better. That’s what makes us unique as a bank. That’s why we are banking at another level.