SENIOR BUSINESS ADVISOR - TECHNOLOGY AND OPERATIONS

BDC; Montreal; Hybrid; CAD 120,000 - 170,000; Full time

Benefits offered by this job

Hybrid work model

Flexible benefits

Job summary

BDC is seeking a senior advisory professional to guide Canadian SME clients through digital transformation, ERP/CRM selections, and integration of data analytics and AI into operational performance improvements.

The role requires 10+ years in consulting, excellent communication and stakeholder management, and fluency in both French and English. A hybrid work model and opportunities for learning are offered in Montreal and across Canada.

Qualifications

• Minimum 10 years of experience in consulting or advisory services.
• Experience in technology advisory, digital transformation, or enterprise software initiatives.
• Experience with ERP (Enterprise Resource Planning), CRM, MES, WMS, BI.
• Professional bilingualism in French and English.

Responsibilities

• Deliver advisory engagements focused on the adoption, selection, implementation, and optimization of digital technologies and enterprise systems.
• Lead end-to-end project delivery, including scope, objectives, deliverables, budgets, timelines, risks, resources, and quality.
• Provide subject matter expertise in digital transformation, ERP, CRM, operational systems, data, analytics, automation, and AI.
• Translate technical and operational concepts into clear recommendations for executives and managers.

Skills

Communication skills

Stakeholder management

Presentation skills

Bilingual in French/English

Travel willingness

Education

Bachelor’s degree in Computer Science, Business Administration, Commerce, Information Systems, Operations Management, Industrial Engineering, or related field

Job description

We are banking at another level.

Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs.

Choosing BDC as your employer also means:

• Flexible and competitive benefits , including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few

• In addition to paid vacation each year, five personal days , sick days as necessary , and our offices are closed from December 25 to January 1

• A hybrid work model that truly balances work and personal life

• Opportunities for learning , training and development , and much more…

Explore the BDC Way in our Culture Book

POSITION OVERVIEW

BDC is the only bank devoted exclusively to Canadian entrepreneurs. This advisory role helps SMEs adopt, select, implement, and optimize digital technologies, enterprise systems, and operational practices. The position leads consulting engagements focused on digital transformation, ERP/CRM solutions, data, automation, and operational performance improvement. Your work directly supports the growth and success of Canadian businesses.

CHALLENGES TO BE MET

• Deliver advisory engagements focused on the adoption, selection, implementation, and optimization of digital technologies and enterprise systems.
• Lead end-to-end project delivery, including scope, objectives, deliverables, budgets, timelines, risks, resources, and quality.
• Provide subject matter expertise in digital transformation, ERP, CRM, operational systems, data, analytics, automation, and artificial intelligence.
• Support clients in evaluating, selecting, implementing, and optimizing ERP, CRM, MES, WMS, BI, and other business applications.
• Identify high-value opportunities to improve productivity and decision-making through data, automation, analytics, and AI.
• Analyze and optimize business processes to improve operational performance and scalability.
• Contribute to client diagnostics, needs assessments, proposal development, and business development activities.
• Collaborate with internal stakeholders to co-deliver engagements and strengthen digital operational excellence capabilities.
• Support practice visibility through thought leadership, presentations, and advisory content.

WHAT WE ARE LOOKING FOR

• Bachelor’s degree in Computer Science, Business Administration, Commerce, Information Systems, Operations Management, Industrial Engineering, or a related field.
• Minimum 10 years of experience in consulting or advisory services.
• Experience in technology advisory, digital transformation, or enterprise software initiatives.
• Experience with several of the following technologies:
  • ERP (Enterprise Resource Planning)
  • CRM (Customer Relationship Management)
  • MES (Manufacturing Execution System)
  • WMS (Warehouse Management System)
  • BI (Business Intelligence)
• Experience in system selection, functional requirements definition, implementation support, and management system optimization.
• Knowledge of data, analytics, automation, and AI use cases in a business environment.
• Experience analyzing and optimizing business processes.
• Demonstrated ability to manage and deliver complex consulting engagements.
• Ability to translate technical and operational concepts into clear recommendations for executives and managers.
• Experience managing scope, budgets, timelines, risks, resources, and deliverables.
• Strong communication, presentation, stakeholder management, and collaboration skills.
• Professional bilingualism in French and English.
• Ability to travel locally and occasionally across Canada.

Preferred Qualifications

• MBA or relevant professional designation.

• Consulting firm experience.

• Experience with advanced automation, analytics, or AI-enabled initiatives.

• Experience working with Canadian SMEs.

• Experience supporting business development, solution design, and proposal development.

Proudly one of Canada’s Top 100 Employers and one of Canada’s Best Diversity Employers , we are committed to fostering a diverse, equitable, inclusive and accessible environment where all employees can thrive and feel empowered to bring their whole selves to work. If you require an accommodation to complete your application, please do not hesitate to contact us at [e-mail].

While we appreciate all applications, we advise that only the candidates selected to participate in the recruitment process will be contacted.