Senior Brand Manager - Canada Remote

Home Pick INC; East Gwillimbury; Remote; CAD 70,000 - 100,000; Full time

Job summary

A leading agency specializing in Amazon brand management is seeking a Senior Brand Manager to drive client relationships and performance across their accounts. This fully remote position offers the chance to work with a diverse team and make a significant impact on client outcomes.

Benefits

Collaborative work culture

High-growth opportunities

Impact on client success

Qualifications

• 5+ years of experience in account management or brand management.
• Strong understanding of the Amazon ecosystem.
• Proactive problem solver with a client-first mindset.

Responsibilities

• Serve as the strategic lead for large, high-value client accounts.
• Conduct weekly sales and performance reviews.
• Provide training and support to junior Client Relationship Managers.

Skills

Communication

Analytical Thinking

Client Management

Problem Solving

Job description

Home Pick is full-service Amazon brand agency helping companies thrive on Amazon (US). Our approach is hands-on, data-driven, and focused on long-term, collaborative partnerships. We handle everything from strategy and brand protection to inventory and growth—becoming an extension of our clients’ teams.

We are looking for a Senior Brand Manager is responsible for nurturing and growing our client relationships while driving performance across their Amazon sales channels. You’ll lead strategy and execution for our largest accounts and play a key role in mentoring junior team members. This role requires a strong mix of communication, analytical, and leadership skills. You will ensure high-quality service delivery while unlocking new growth opportunities and supporting cross-functional collaboration.

Client Management

Serve as the strategic lead for large, high-value client accounts.

Act as the primary point of contact and trusted advisor for clients.

Lead bi-weekly client calls to review performance, strategy, and next steps.

Understand client goals, brand positioning, and challenges—translating them into actionable roadmaps.

Identify upsell, cross-sell, and growth opportunities within existing accounts.

Proactively manage timelines, communications, and expectations across all projects.

Build long-term, trust-based relationships that drive retention and satisfaction.

Client Delivery

Conduct weekly sales and performance reviews to identify trends, issues, and opportunities.

Ensure operational alignment by collaborating with internal teams (Operations, Shipping, Brand Protection, Advertising, and others) and holding them accountable to high service standards.

Act as the internal voice of the client, advocating for their goals and resolving challenges proactively.

Escalate complex issues to leadership with clear context and solutions.

Ensure consistent, high-quality service that reflects our commitment to excellence.

Provide training, coaching, and support to junior Client Relationship Managers and Brand Managers.

Play a key role in onboarding new team members and strengthening internal processes.

Share best practices, strategic insight, and feedback to help elevate the entire client services team

Requirements

5+ years of experience in account management, client services, or brand management.

Proven success in managing client relationships and growing accounts.

Strong understanding of the Amazon ecosystem, including FBA, Buy Box, content optimization, ads, etc. (5 years preferred)

Excellent communication, organizational, and interpersonal skills.

Analytical thinker who can turn data into insight and action.

Proactive problem solver with a client-first mindset.

Comfortable juggling multiple accounts and projects in a fast-paced environment.

Why Join Us?

High-growth agency working with emerging and established consumer brands.

Fully remote team with a collaborative and entrepreneurial culture.

Work alongside a driven team that values ownership, creativity, and transparency.

Opportunity to make a direct impact on client success and business outcomes.

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Senior Brand Manager • Ontario Centre (Queensville), ON, ca