Senior Associate, Fund Operations and Investor Services

Carmana Hotel; Vancouver; Hybrid; CAD 78,000 - 85,000; Full time

Job summary

Carmana Hotel in Vancouver seeks a Senior Associate to support fund operations and investor services, ensuring accurate processing and regulatory compliance across the investment lifecycle.

The role collaborates with portfolio managers, custodians, and service providers to maintain investor onboarding, reporting, and documentation while driving process improvements and operational risk controls.

Qualifications

• Completion of the Canadian Securities Course or progress towards a CFA, CPA, or equivalent designation.
• Undergraduate education in Business, Finance, Accounting, Economics, Commerce, or related field, or equivalent professional experience.
• Minimum 5 years of experience in investment management, fund administration, fund accounting, investment operations, investor services, asset servicing, corporate finance, private asset management, or related fields.
• Strong knowledge of financial and accounting fundamentals, investment markets, fund structures, and securities operations.
• Working knowledge of the trade lifecycle, corporate actions, and operational investment processes.
• Advanced proficiency with Microsoft Office, particularly Excel.
• Strong analytical, organizational, and problem‑solving skills, with the ability to manage competing priorities and deadlines.
• High level of professionalism, discretion, and tact when handling sensitive and confidential information.
• Experience with Bloomberg, AlphaDesk, Yardi Investment Manager, or similar systems is an asset.

Responsibilities

• Review fund operational activities, including NAV calculations, reconciliations, distributions, expense processing, and operational reporting.
• Coordinate investment operations activities, including trade support, cash and security movements, settlements, corporate actions, and maintenance of investment records.
• Manage investor onboarding activities, including KYC/AML documentation, accredited investor verification, and investor account administration.
• Process investor transactions, maintain investor records, and prepare investor reporting and communications.
• Support regulatory, compliance, audit, and reporting requirements in accordance with applicable policies, procedures, and regulatory obligations.
• Coordinate with portfolio managers, fund managers, custodians, brokers, fund administrators, auditors, regulators, and other service providers on operational matters.
• Develop and maintain documentation, templates, and process improvements that enhance operational efficiency, accuracy, and control.

Skills

Excel

Analytical skills

Organizational skills

Problem solving

Discretion

Education

Bachelor’s degree in Business/Finance/Accounting/Economics/Commerce

Canadian Securities Course

CFA/CPA progress or equivalent designation

Tools

Bloomberg

AlphaDesk

Yardi Investment Manager

Job description

Senior Associate, Fund Operations and Investor Services

Full Time, Permanent Vancouver, BC, CA

8 days ago Requisition ID: 1222

Salary Range: $78,000.00 To $85,000.00 Annually

We are a Canadian real estate developer and investment group with a diversified portfolio spanning residential, commercial, and hospitality assets across North America. With over 65 years of experience and more than 23 million square feet owned, managed, or in development, we bring an integrated approach to creating places that endure. Guided by a commitment to making a meaningful difference, we build relationships that shape communities and drive long-term value. Our business spans development, investment, property management, and capital partnerships—each grounded in a shared purpose and a values-led culture defined by integrity, entrepreneurship, and respect. From a single building on Alberni Street to a growing portfolio of transformative projects, we continue to evolve while staying true to our roots as a family-led company. As we look ahead, we remain focused on enhancing life from within—creating spaces, experiences, and partnerships that stand the test of time.

Senior Associate, Fund Operations and Investor Services supports the day‑to‑day administration and servicing of the firm’s investment product and investor accounts. Working across fund operations, investment operations, investor services, reporting, and compliance activities, this role helps ensure operational processes are completed accurately, efficiently, and in accordance with regulatory requirements while contributing to a positive investor experience and supporting the firm’s continued growth.

Key Responsibilities

• Review fund operational activities, including NAV calculations, reconciliations, distributions, expense processing, and operational reporting.
• Coordinate investment operations activities, including trade support, cash and security movements, settlements, corporate actions, and maintenance of investment records.
• Manage investor onboarding activities, including KYC/AML documentation, accredited investor verification, and investor account administration.
• Process investor transactions, maintain investor records, and prepare investor reporting and communications.
• Support regulatory, compliance, audit, and reporting requirements in accordance with applicable policies, procedures, and regulatory obligations.
• Coordinate with portfolio managers, fund managers, custodians, brokers, fund administrators, auditors, regulators, and other service providers on operational matters.
• Develop and maintain documentation, templates, and process improvements that enhance operational efficiency, accuracy, and control.

What You Bring

• Completion of the Canadian Securities Course or progress towards a CFA, CPA, or equivalent designation.
• Undergraduate education in Business, Finance, Accounting, Economics, Commerce, or related field, or equivalent professional experience.
• Minimum 5 years of experience in investment management, fund administration, fund accounting, investment operations, investor services, asset servicing, corporate finance, private asset management, or related fields.
• Strong knowledge of financial and accounting fundamentals, investment markets, fund structures, and securities operations.
• Working knowledge of the trade lifecycle, corporate actions, and operational investment processes.
• Advanced proficiency with Microsoft Office, particularly Excel.
• Strong analytical, organizational, and problem‑solving skills, with the ability to manage competing priorities and deadlines.
• High level of professionalism, discretion, and tact when handling sensitive and confidential information.
• Experience with Bloomberg, AlphaDesk, Yardi Investment Manager, or similar systems is an asset.

We are an equal opportunity employer. Start challenging yourself today in an environment that embraces diversity and rewards innovation with competitive pay and great benefits. While we thank all candidates for their interest in joining our team, we will only contact those short‑listed for an interview.