Senior Assistant

Canada Post; Whistler; On-site; CAD 40,000 - 60,000; Full time

Job summary

Join a dynamic team with a leading postal service provider in Canada! As a Senior Assistant, you'll play a crucial role in delivering exceptional customer service and ensuring the smooth operation of postal services. This position offers the opportunity to engage with the community, resolve service issues, and assist in training new staff. If you thrive in a fast-paced environment and have a passion for helping others, this role is perfect for you. Be part of an organization that values diversity and is committed to creating an inclusive workplace where everyone can succeed.

Qualifications

• High School Diploma or equivalent required, experience in business administration preferred.
• Experience in retail/service environment, including sales and cash transactions.

Responsibilities

• Sell postal products and services to customers.
• Sort and distribute mail accurately and efficiently.
• Provide information and assistance to customers.

Skills

Customer service

Sales

Public interaction

Problem-solving

Education

High School Diploma or equivalent

Tools

Post office accounting systems

Job description

Job title: Senior Assistant

Location: Whistler, BC, CA

Employment type: Full-Time

Job ID: 186767

Job Description

If you have ambition, talent and drive, consider a fast-moving career with Canada Post. We are currently seeking an enthusiastic Post Office Assistant who will use a customer-focussed approach when providing counter services to customers.

Job Responsibilities

1. Sell postal products and service to the business community and public
2. Sort, distribute and process mail into appropriate classifications
3. Provide customers with information and forms
4. Address delivery and service difficulties to resolve problems thoroughly and quickly
5. On occasion assist with training

Qualifications

1. High School Diploma, or provincial equivalency and/or experience in business administration
2. Training and/or experience interacting with the public in a retail and/or service environment, including sales and cash transactions
3. Understanding of general or post office accounting systems
4. Physically fit to lift mail containers of up to 50 lb, push or pull boxes, sort mail and stand for extended periods of time

Other Information

Priority consideration will be given in the following order: (1) transfer requests from employees who are members of CPAA, with preference to members in the posted Area of Competition. (2) Employees within the office; (3) COMPETITION: Employees who are members of CPAA, priority consideration will be given to members in the posted Area of Competition. Term employees with continuous employment in CPAA may apply in accordance with the Collective Agreement.

Note: The ideal candidate should reside in the community. Applicants within a 50 km radius of the Post Office may be considered as needed.

As part of the selection process selected candidates will be required to complete a security screening process.

Safety Sensitive Positions

This position may be considered a Safety Sensitive position and has additional requirements under the Canada Post's Substance Use Policy.

Employment Equity

Canada Post will represent Canada’s diversity and provide a safe and welcoming workplace that embraces and celebrates our differences. We are committed to employment equity and encourage applications from women, Indigenous People, persons with disabilities and visible minorities.

Conflict of Interest

The Conflict of Interest Policy prohibits employees from hiring, supervising or reporting to, directly or indirectly via the reporting hierarchy, their immediate family or close personal relations. Should you feel that you may be in an actual or potential Conflict of Interest in regard to this job opportunity, you must communicate with the designated Human Resources representative.

Accommodation

Canada Post is committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you are contacted by Canada Post regarding a job opportunity, please advise if you have any restrictions that need to be accommodated. All information received in relation to accommodation will be kept confidential.

Important Message

Your application must clearly demonstrate how you meet the requirements as Canada Post cannot make assumptions about your education and experience. We thank all those who apply. Only those selected for further consideration will be contacted.

Our signature behaviours

1. Make the call – We’re empowered to make decisions, respectfully challenge the status quo, and support others to do the same.
2. Know the destination– We understand Canada Post’s strategy and goals and how we contribute to them, and we move forward with open minds when exploring new approaches.
3. Deliver for others – We take pride in doing our personal best, demonstrate care for others, and support and encourage them to reach their potential.
4. Ignite our pride – We play a role in making Canada stronger by celebrating who we are, the communities we service, and issues that matter.

Our values

Our Values have three dimensions: “We matter as individuals, We matter to one another, We matter to our country”

TRUST
I earn the trust placed in me every day, and I trust that my safety and well-being are everyone’s top priority. We do our best work when we trust each other. We value the trust Canadians have in us, and understand it is earned with every decision and interaction.

RESPECT
I understand respect is the foundation of a successful workplace. We respect each other as colleagues and treat each other as we would like to be treated. We respect our country and the communities we serve, and understand we have a responsibility to be a positive force for change.

DELIVER
I challenge myself to safely deliver every day because what I do matters. We are a network of people, united by what we accomplish and deliver together. Delivering a stronger Canada for Canadians is at the heart of what we do.