Senior Analyst, Supply Chain Systems - 18 Month Contract

myview; Brampton; On-site; CAD 90,000 - 120,000; Full time

Job summary

Loblaw Companies Limited is seeking a Senior Systems Analyst to drive WMS efficiency and continuous improvement across our supply chain platforms. You will bridge IT and Business Operations, guiding design, configuration, testing, and deployment through full lifecycle stages.

The role emphasizes data validation, process optimization, and proactive incident resolution, with up to 30% travel within Canada. Strong analytical, communication, and project management skills are essential for success.

Qualifications

• 2–3 years of experience in WMS implementations, Supply Chain operations, System Analysis, or IT Project roles.
• University degree or College diploma in a related field.
• Strong data evaluation and cross-functional communication skills.

Responsibilities

• Liaise between IT development and Business Operations, translating requirements for WMS initiatives.
• Coordinate WMS project activities across the system development lifecycle, including design and UAT.
• Perform data validation, contribute to design specs, and test deliverables and enhancements.
• Manage change requests and defects with proper documentation and resolution.

Skills

WMS

Supply Chain

System Analysis

IT Projects

SQL

SAP ERP

Manhattan WM

Blue Yonder

Kronos

Communication

Education

Related field degree

Tools

Manhattan WM

SAP ERP

Blue Yonder TMS

SQL databases

Kronos

Job description

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

Senior Systems Analyst, Supply Chain

Are you a proactive problem-solver who has a passion for working with Warehouse Management Systems (WMS) and has an ability for bridging the gap between technical and business teams? Loblaw Companies Limited is seeking a dynamic Senior Systems Analyst to drive the efficiency and continuous improvement of our critical WMS platforms. In this role, you will support the full project lifecycle for WMS initiatives, from design through deployment and hypercare, acting as a critical link between IT and Business Operations.

Key Responsibilities:

• Project & Integration:
  • Serve as a liaison between IT development and Business Operations, translating complex business requirements into technical specifications for WMS initiatives
  • Contribute to and coordinate WMS project activities across the system development lifecycle, including requirements gathering, design, system build/configuration, and participating in User Acceptance Testing (UAT)
  • Foster effective collaboration and communication between technical and business stakeholders throughout all project phases
• System Analysis & Optimization:
  • Perform data validation, contribute to functional design specifications, and execute rigorous testing for WMS project deliverables and enhancements
  • Evaluate WMS system issues and operational data to identify opportunities for process improvements and system optimization
  • Manage the full lifecycle of WMS Change Requests (CRs) and software defects, ensuring proper documentation and resolution
• System Support & User Enablement:
  • Manage the incident resolution process for WMS and related systems, ensuring issues are addressed within the agreed SLAs and providing regular status updates
  • Collaborate with IT and Data teams to diagnose, troubleshoot, and resolve complex WMS system issues
  • Provide expert coaching and assistance to end-users, enhancing their understanding of intricate WMS system processes
  • Develop and maintain comprehensive Job Aids and Standard Operating Procedures (SOPs) for WMS processes and functionalities
  • Deliver engaging WMS system training sessions or provide direct assistance to Subject Matter Experts (SMEs) and end-users as needed

Qualifications:

• Experience & Education:
  • 2-3 years of experience in WMS implementations, Supply Chain operations, System Analysis, or IT Project roles
  • University degree or College diploma in a related field (e.g., Industrial Engineering, Supply Chain Management, Business Management, Computer Science)
• Technical Expertise:
  • Ability to work with complex data systems and perform detailed data evaluation
  • Strong firsthand experience with supply chain systems like Manhattan (WM/LM), SAP (ERP), or Blue Yonder (TMS) is highly desirable
  • Experience with database technologies such as SQL and other Supply Chain systems (e.g., Kronos) is an asset
• Core Skills:
  • Excellent organizational, project management, and time management skills with strong attention to detail
  • Superior analytical and problem-solving capabilities, adept at identifying root causes
  • Exceptional written and verbal communication skills, able to articulate technical concepts to diverse audiences and build consensus
  • Highly motivated, flexible, and adaptable, with a proactive approach to issue-solving in dynamic environments
  • Firm dedication to meet set out timelines and performance expectations

Work Environment:

• Ability to travel up to 30% of the year within Canada to various Loblaw locations as required

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars - Environment, Sourcing and Community - and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values - Care, Ownership, Respect and Excellence - guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits - these are some of the many reasons why we are one of Canada's Top Employers, Canada's Best Diversity Employers, Canada's Greenest Employers & Canada's Top Employers for Young People.

If you are unsure whether your experience matches every req