Senior Analyst Risk Management

EQ Bank | Equitable Bank; Ontario; Hybrid; CAD 70,000 - 100,000; Full time

Job summary

EQ Bank is seeking a Senior Analyst in Fraud Strategy & Analytics to enhance its fraud mitigation program. This role involves analyzing fraud trends, collaborating with cross-functional teams, and applying advanced data management techniques to improve the digital banking experience. Join a leading company in the FinTech space committed to innovation and inclusion.

Benefits

Medical, dental, vision, life, and disability benefits

Generous vacation policy and personal days

Virtual events to connect with colleagues

Qualifications

• 2-3 years of experience in fraud strategy & operations, data analytics, risk management.
• Solid understanding of Canadian banking & regulatory environment.
• Strong analytically-anchored problem solving skills.

Responsibilities

• Create and manage fraud mitigation programs for digital banking.
• Analyze data trends for fraud and develop reporting strategies.
• Collaborate with teams to monitor and address fraud incidents.

Skills

Fraud Prevention

Data Analysis

Problem Solving

Education

Bachelor’s degree in statistics, engineering, quantitative field

Tools

SQL

Python

R

Power BI

Tableau

Job description

Being a traditional bank just isn’t our thing. We are big believers in innovating the banking experience because we believe Canadians deserve better options, and we challenge ourselves and our teams to creatively transform what’s possible in banking. Our team is made up of inquisitive and agile minds that find smarter ways of doing things. Overall we serve more than 670,000 people across Canada through Equitable Bank, Canada's Challenger Bank, and have been around for more than 50 years. Equitable Bank's wholly-owned subsidiary, Concentra Bank, supports credit unions across Canada that serve more than six million members. Together we have over $125 billion in combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people's lives. Our customers have named our EQ Bank digital platform ( eqbank.ca ) one of the top banks in Canada on the Forbes World's Best Banks list since 2021. Senior Analyst, Fraud Strategy & Analytics will be reporting to Associate Director, Fraud Mitigation and be responsible for creating an effective and balanced fraud mitigation program for digital banking through fraud strategy & analytics, monitoring & data management as well as coordinating response to fraud incidents. This would also include supporting on a variety of projects including defining fraud framework in EQ Bank. These projects involve cross-functional teams and contribute to the overall strategy and direction of the company and support senior executive and Board-level decision making. Fraud strategy & analytics : Bring fraud prevention roadmap to fruition for the digital bank Identify, evaluate, and mitigate of emerging fraud trends for banking and cards Analyze large sets of data for fraud trends, patterns and behaviors Develop fraud reporting to identify fraud trends, and develop strategies to minimize fraud losses Identify potential fraud control gaps / opportunities, assess benefit from improvements, and build the business case with Associate Director to implement changes to improve fraud controls Identify opportunities for driving operational efficiencies to mitigate fraud losses & manage costs Fraud monitoring & data management : Work closely with core teams to set up performance monitoring agenda and frequency Develop reporting to track performance of fraud mitigation tools, cost and other indicators Focus on continuously optimizing and improving performance in line with latest fraud trends Management of fraud data to enable rapid tracking and monitoring of trends Work with Technology teams to ensure relevant data pools are available to enable robust management and tracking of fraud data Work with other teams such as fraud operations to identify incidents and / or latest trends and support response management to incidents by working collaboratively with cross-functional team Help to develop and maintain playbook for response to fraud incidents, where possible Effectively engage with business partners to scope and design holistic response to fraud incidents, and work with partners to implement plans 2-3 years of experience in fraud strategy & operations, data analytics, risk management, and knowledge management in the financial services space ~ Solid understanding of trade-off between fraud mitigation and customer experience across banking, cards and different payment channels ~ Strong preference for experience related to Canadian banking & regulatory environment ~ Bachelor’s degree in statistics, engineering, quantitative field or equivalent experience; Plan, manage and action project plans and initiatives ~ Strong analytically-anchored problem solving skills, with a solid background working with data, conducting analysis, interpreting results, and writing reports / presentations ~ SQL, Python, R, Power BI or Tableau experience preferred What we offer [For full-time permanent roles] Medical, dental, vision, life, and disability benefits Generous vacation policy and personal days Virtual events to connect with your fellow colleagues A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience The incumbent will be working hybrid and in office time will be spent working from Equitable Bank’s additional office space located at 2200-25 Ontario Street, Toronto, ON . Equitable Bank is deeply committed to inclusion.

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