Senior Analyst Gas Scheduling

Raise; Calgary; Hybrid; CAD 70,000 - 110,000; Full time

Job summary

Raise is seeking a Senior Analyst Gas Scheduling for a 12-month contract in Edmonton. The Gas Scheduler will assess nominations, confirmations, capacity requirements, and customer imbalances while supporting contract administration and delivering exceptional customer service.

Drawing on pipeline operations knowledge, this role ensures compliance with scheduling standards and contributes to efficient daily gas scheduling cycles.

Qualifications

• Minimum two years of gas scheduling experience or related industry.
• Strong customer service orientation and relationship management capabilities.
• Able to work independently and under pressure.
• Excellent verbal and written communication skills.
• Strong analytical, problem-solving, and decision-making abilities.
• Ability to prioritize tasks, manage competing deadlines, and perform under pressure.
• Adaptable in a fast-paced operational environment.
• Strong computer proficiency and aptitude for learning new systems.
• Collaborative team player.

Responsibilities

• Meet all gas scheduling cycle deadlines in accordance with NAESB requirements.
• Execute daily gas scheduling activities accurately and efficiently to support uninterrupted pipeline operations.
• Utilize the LINK gas management system to evaluate nominations, confirmations, scheduled quantities, and customer imbalances.
• Monitor and manage capacity constraints, ensuring records remain accurate and current.
• Communicate with account managers and customers regarding contract renewals, open season bids, and operational concerns.
• Prepare new contracts, amendments, and assignments.
• Coordinate and oversee approval workflows for new and amended contracts.
• Assist customers with contract submissions, execution requirements, and related documentation.
• Develop and maintain strong working relationships with internal stakeholders, customers, and industry partners.
• Respond to customer inquiries related to contracts, nominations, scheduling activities, and system functionality.
• Deliver training and support to customers, shippers, and internal stakeholders on systems, processes, and scheduling requirements.
• Track customer concerns and issues through to resolution, ensuring accurate follow-up.
• Maintain daily commercial process documentation and records management practices.
• Identify, recommend, and support continuous improvement opportunities within scheduling and commercial processes.
• Participate in testing and validation activities for system enhancements, modifications, and upgrades.
• Support team coverage requirements and operational continuity, including evenings, weekends, holidays, and peak periods.
• Develop and maintain understanding of the Westcoast Pipeline system, operations, and related industry practices.
• Contribute positively to a collaborative team environment while independently managing day-to-day responsibilities.

Skills

Gas scheduling

Customer service

Communication

Analytical thinking

Decision making

Prioritization

Team player

Education

Undergraduate degree in Business or Engineering

Tools

LINK gas management system

Job description

Senior Analyst Gas Scheduling

• Contract Length: 12 Months
• Work Type: Hybrid
• Location: Edmonton, Alberta

Raise is currently hiring a contract team member on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an industry leader.

Job Overview

The Gas Scheduler plays a critical role in ensuring the accurate and timely scheduling of natural gas on the Westcoast Pipeline system. This position is responsible for assessing nominations, confirmations, capacity requirements, and customer imbalances while supporting contract administration activities and delivering exceptional customer service.

Drawing on knowledge of pipeline operations and the natural gas industry, the Gas Scheduler ensures compliance with industry scheduling standards and contributes to the efficient operation of daily gas scheduling cycles. Given the direct impact on customers and commercial operations, this role requires a high degree of accuracy, responsiveness, and sound decision‑making.

Gas Scheduling is an essential business function that provides coverage 12 hours per day, 365 days per year. This position requires participation in a shift schedule, including evenings, weekends, and holidays.

Key Responsibilities

• Meet all gas scheduling cycle deadlines in accordance with North American Energy Standards Board (NAESB) requirements.
• Execute daily gas scheduling activities accurately and efficiently to support uninterrupted pipeline operations.
• Utilize the LINK gas management system to evaluate nominations, confirmations, scheduled quantities, and customer imbalances.
• Monitor and manage capacity constraints, ensuring authorized capacity records remain accurate and current.
• Communicate with account managers and customers regarding contract renewals, open season bids, assignment requests, and operational concerns.
• Prepare new contracts, amendments, and assignments in accordance with business requirements.
• Coordinate and oversee approval workflows for new and amended contracts.
• Assist customers with contract submissions, execution requirements, and related documentation.
• Develop and maintain strong working relationships with internal stakeholders, customers, and industry partners.
• Respond to customer inquiries related to contracts, nominations, scheduling activities, and system functionality in a timely and professional manner.
• Deliver training and support to customers, shippers, and internal stakeholders on systems, processes, and scheduling requirements.
• Track customer concerns and issues through to resolution, ensuring accurate and timely follow-up.
• Maintain daily commercial process documentation and records management practices.
• Identify, recommend, and support continuous improvement opportunities within scheduling and commercial processes.
• Participate in testing and validation activities for system enhancements, modifications, and upgrades.
• Support team coverage requirements and operational continuity, including evenings, weekends, holidays, and peak business periods.
• Develop and maintain a comprehensive understanding of the Westcoast Pipeline system, commercial operations, and related industry practices.
• Contribute positively to a collaborative team environment while independently managing day-to-day responsibilities.

Scope and Impact

• Supports the ongoing execution and advancement of Gas Scheduling and Contract Administration activities.
• Serves as a key operational resource responsible for ensuring the accurate and timely movement of natural gas through the Westcoast Pipeline system.
• Works independently to manage scheduling activities while collaborating closely with internal departments, customers, and industry stakeholders.
• Directly contributes to customer satisfaction, operational reliability, regulatory compliance, and commercial performance.

Required Qualifications

• Minimum two (2) years of gas scheduling experience or related industry experience.
• Strong customer service orientation with proven relationship management capabilities.
• Self-motivated and proactive, with the ability to identify, assess, and resolve issues independently.
• Excellent verbal and written communication skills.
• Strong analytical, problem-solving, and decision-making abilities.
• Ability to prioritize tasks, manage competing deadlines, and perform effectively under pressure.
• Adaptable and flexible in a fast-paced operational environment.
• Demonstrated commitment to continuous learning and professional development.
• Strong computer proficiency and aptitude for learning new systems and technologies.
• Collaborative team player with the ability to build productive working relationships.

Preferred Qualifications

• Previous experience in gas scheduling, pipeline operations, energy marketing, contract administration, or a related field.
• Undergraduate degree in Business, Engineering, Economics, Energy Management, or a related discipline, or an equivalent combination of education and experience.
• Knowledge of the Westcoast Pipeline system and its commercial operations.
• Understanding of natural gas markets, transportation services, and industry practices.
• Familiarity with pipeline scheduling systems, contract management processes, and industry regulatory requirements.

Success Factors

The successful candidate is detail-oriented, customer-focused, and capable of working effectively in a time-sensitive operational environment. They demonstrate strong judgment, accountability, and adaptability while maintaining a commitment to accuracy and service excellence. They are comfortable working both independently and as part of a collaborative team to support critical daily gas scheduling operations.

Looking for meaningful work? We can help

Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.

We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.

We have a dedicated webpage for accommodations where you can learn more about what we offer and request accommodation: https://raise.jobs/accommodations/

In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or another job posting by Raise (or have any other questions), please contact us at [phone] or [e-mail]

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