Senior Analyst Credit Risk Management

EQ Bank | Equitable Bank; Ontario; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

EQ Bank | Equitable Bank is seeking a Senior Analyst in Fraud Strategy & Analytics to innovate fraud prevention in digital banking. This role involves creating a balanced fraud mitigation program, analyzing trends, and enhancing operational efficiencies. Candidates should have solid experience in data analytics, problem-solving, and risk management, with a preference for knowledge of the Canadian banking sector.

Benefits

Medical, dental, vision, life, and disability benefits

Generous vacation policy and personal days

Virtual events to connect colleagues

Qualifications

• 2-3 years of experience in fraud strategy & operations, data analytics, or related fields.
• Understanding of trade-offs between fraud mitigation and customer experience.
• Project management skills to manage and execute initiatives.

Responsibilities

• Develop and implement the fraud prevention roadmap for the digital bank.
• Analyze large data sets for fraud trends and develop strategies.
• Collaborate with technology teams to ensure relevant data pools are available.

Skills

Data analytics

Problem-solving

Risk management

Education

Bachelor’s degree in statistics, engineering, or related field

Tools

SQL

Python

R

Power BI

Tableau

Job description

Being a traditional bank just isn’t our thing. We are big believers in innovating the banking experience because we believe Canadians deserve better options, and we challenge ourselves and our teams to creatively transform what’s possible in banking. Our team is made up of inquisitive and agile minds that find smarter ways of doing things.

Overall, we serve more than 670,000 people across Canada through Equitable Bank, Canada's Challenger Bank, and have been around for more than 50 years. Equitable Bank's wholly-owned subsidiary, Concentra Bank, supports credit unions across Canada that serve more than six million members. Together, we have over $125 billion in combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people's lives.

Our customers have named our EQ Bank digital platform (eqbank.ca) one of the top banks in Canada on the Forbes World's Best Banks list since 2021.

Senior Analyst, Fraud Strategy & Analytics

Reporting to the Associate Director, Fraud Mitigation, this role is responsible for creating an effective and balanced fraud mitigation program for digital banking through fraud strategy & analytics, monitoring & data management, and coordinating responses to fraud incidents. The role includes supporting projects such as defining the fraud framework in EQ Bank. These projects involve cross-functional teams and contribute to the company's overall strategy, supporting senior executives and Board-level decision-making.

Key Responsibilities

• Develop and implement the fraud prevention roadmap for the digital bank.
• Identify, evaluate, and mitigate emerging fraud trends in banking and cards.
• Analyze large data sets for fraud trends, patterns, and behaviors.
• Create fraud reports to identify trends and develop strategies to minimize losses.
• Identify fraud control gaps and opportunities, assess benefits, and build business cases for improvements.
• Drive operational efficiencies to mitigate fraud losses and manage costs.
• Set up performance monitoring and develop reporting tools to track fraud mitigation performance.
• Manage fraud data to enable rapid trend tracking and monitoring.
• Collaborate with technology teams to ensure relevant data pools are available.
• Work with fraud operations to identify incidents and support response management.
• Develop and maintain a playbook for fraud incident responses.
• Engage with business partners to scope and implement holistic response plans.

Qualifications

• 2-3 years of experience in fraud strategy & operations, data analytics, risk management, or knowledge management within financial services.
• Understanding of trade-offs between fraud mitigation and customer experience across banking, cards, and payment channels.
• Preference for experience in Canadian banking and regulatory environment.
• Bachelor’s degree in statistics, engineering, or a related field, or equivalent experience.
• Project management skills to manage and execute initiatives.
• Strong problem-solving skills with experience working with data, analysis, and reporting.
• Experience with SQL, Python, R, Power BI, or Tableau is preferred.

What We Offer

• Medical, dental, vision, life, and disability benefits.
• Generous vacation policy and personal days.
• Virtual events to connect colleagues.
• The opportunity to join a top FinTech and help redefine banking.

The position is hybrid, based at 2200-25 Ontario Street, Toronto, ON. Equitable Bank is committed to inclusion.