Senior Analyst, Commercial Lending

Outhire Inc.; Toronto; On-site; CAD 75,000 - 85,000; Full time

Benefits offered by this job

3 weeks of vacation

Job summary

Outhire Inc. seeks a senior servicing specialist to manage the financial servicing and administration of commercial mortgage portfolios across multiple loan types and provinces in Canada.

You will handle loan documentation, financial operations, and process improvements, collaborating with auditors and lenders while mentoring junior analysts as the team scales. The role requires strong Excel skills, regulatory awareness, and stakeholder communication.

Qualifications

• Minimum 3 years of experience in commercial mortgage servicing or administration.
• Undergraduate degree in Finance, Accounting, Economics, or Business Administration.
• Strong Excel proficiency and financial analysis skills.
• Ability to communicate effectively with borrowers, investors, and internal teams.

Responsibilities

• Loan Documentation & Analysis: input loan parameters and ensure accurate tracking.
• Financial Operations & Trust Administration: manage trust accounts and remittances to investors.
• Process Improvement & Training: update procedures and mentor junior analysts.

Skills

Communication

Loan servicing knowledge

multitask

Financial analysis

Education

Undergraduate degree in Finance, Accounting, Economics, or Business Administration

Tools

Microsoft Excel

Python

VBA

AI tools

Job description

At Outhire, we believe in revolutionizing the hiring process to make it more equitable and enjoyable for everyone involved. Our innovative approach puts candidates front and center, offering in-depth looks at open positions, personalized advice, and interview preparation. But we don't stop there - our Visual Resume feature ensures that hiring managers see the complete picture of who you are and what you bring to the table while eliminating biases you may face with traditional hiring practices. With Outhire, you can trust that we'll work tirelessly to match you with the role that truly fits your skills, experience, and aspirations. Join us in our mission to create a better hiring experience

TITLE

SALARY RANGE

$75,000 - $85,000

CASH BONUS

Discretionary

THE PERKS

• 3 weeks of vacation

LOCATION

Toronto, ON

THE OFFICE

Permanently In-Office

TEAM SIZE

4 people

THE ROLE

A key contributor role managing the financial servicing and administration of commercial mortgage portfolios across multiple loan types and provinces.

• Loan Documentation & Analysis (30%)
• Financial Operations & Trust Administration (30%)
• Process Improvement & Training (20%)

THE TASKS

Loan Documentation & Analysis

• Review and interpret commercial mortgage loan documentation and input loan parameters into servicing systems to ensure accurate financial tracking and reporting
• Analyze and process complex borrower transactions including loan renewals, extensions, amendments, assumptions, and advances, assessing financial and contractual implications
• Prepare and review borrower notices for loan maturities, interest rate step-ups, prepayments, and mortgage discharge statements
• Obtain, review, and analyze borrower financial information including rent rolls, operating statements, and net worth statements to assess ongoing financial performance and credit risk
• Oversee the work of other analysts for all entry of loans in servicing software in accordance with parameters outlined in loan documents
• Provide senior-level support for borrower and investor inquiries by evaluating financial data and contractual obligations to resolve servicing matters

Financial Operations & Trust Administration

• Complete trust account administration including reconciling and analyzing monthly mortgage payment collections, movement of money between trust accounts by province and product type, and banking activity
• Ensure accurate processing of collections and remittance of principal, interest, and fees to investors
• Review and set up flow of funds and banking operations within the banking platform
• Analyze and approve reserve disbursements by reviewing supporting financial documentation and ensuring conditions for release are met under loan agreements
• Underwrite financial information in line with regulatory and servicing requirements for compliance on loan covenants, reporting requirements, and risk indicators
• Act as a senior technical resource during internal and external audits for rating agencies, lenders, servicing agreements, provincial mortgage regulators, and auditors
• Oversee the monitoring and remittance of property taxes and insurance renewals, assessing adequacy of coverage and compliance with contractual requirements

Process Improvement & Training

• Assist in updating procedure documents, negotiating servicing agreements with potential new lenders, and training new analysts
• Serve as the servicing system technology expert, collaborating with the platform and IT implementation team to create operational efficiencies, automations, and updates based on evolving business and regulatory requirements

THE COMPANY

A growing commercial mortgage lender providing financing solutions across all Canadian provinces, with capabilities spanning insured, syndicated, and conventional lending products. The company operates with a lean, entrepreneurial structure and is focused on building its next generation of leadership as the business continues to scale.

THE OPPORTUNITY

Join a tight-knit servicing team at a pivotal growth stage where breadth of exposure across loan types and provinces is built directly into the role. Ideal for someone currently in a larger institution who is looking for broader responsibility, direct interaction with senior leadership, and a clear trajectory toward advancement.

THE EXPECTATIONS TIMELINE PREVIEW

By Month 1

• Complete onboarding and document all existing servicing processes, templates, and checklists
• Build relationships with key team members, internal stakeholders, and external partners
• Gain familiarity with the servicing system, trust account structures, and portfolio composition

By Month 3

• Independently manage routine loan documentation entry and borrower transaction processing
• Take ownership of trust account reconciliations and payment processing cycles
• Develop working knowledge of compliance and regulatory requirements across provinces
• Begin reviewing and supporting the work of junior analysts

By Month 6

• Manage the full scope of loan servicing responsibilities with minimal oversight
• Lead borrower and investor communications independently
• Contribute to procedure documentation updates and system improvement initiatives
• Support internal and external audit processes as a technical resource

By Month 12

• Operate as the senior technical resource within the servicing team
• Drive process improvements and automation initiatives across servicing workflows
• Mentor and oversee the work of junior analysts on a day-to-day basis
• Position for advancement within the evolving team structure

THE SKILL SET

• Undergraduate degree in Finance, Accounting, Economics, or Business Administration
• A minimum of 3 years of experience in commercial mortgage servicing or administration
• Intermediate to advanced proficiency in Microsoft Excel
• Experience with AI tools, Python, or VBA is considered an asset
• Strong communication skills with the ability to multitask and prioritize competing demands in a fast-paced environment

ONLY QUALIFIED CANDIDATES WILL BE CONTACTED.