Senior Agile Coach

Kelly; Toronto; On-site; CAD 120,000 - 180,000; Full time

Job summary

Kelly is seeking Senior Agile Coaches to drive a large-scale enterprise transformation within a major financial services organization. You will coach teams and leadership to adopt a new Agile operating model, guide product-based delivery, and embed sustainable Agile practices across a complex enterprise.

The role requires 8+ years in Agile environments, deep coaching experience with leadership and delivery teams, and hands-on Jira/Confluence use.

Qualifications

• 8+ years of experience working within Agile environments, with significant experience specifically as an Agile Coach / Enterprise Agile Coach / Agile Transformation Consultant
• Demonstrated experience supporting large-scale enterprise Agile transformations
• Experience helping organizations transition from waterfall/traditional delivery models to Agile ways of working
• Financial services or banking experience is required
• Proven experience coaching both delivery teams and senior leadership
• Strong understanding of organizational change and the behavioral side of Agile transformation
• Experience working within large, complex enterprise organizations
• Ability to influence senior stakeholders and challenge established ways of working
• Strong knowledge of Agile methodologies and practices including Scrum, Kanban, Lean, and scaled Agile approaches
• Hands-on experience with Jira and Confluence
• Strong facilitation, communication, stakeholder management, mentoring, and coaching capabilities
• Ability to operate at both the strategic/organizational level and directly with individual teams

Responsibilities

• Coach teams and leaders through the adoption of a new Agile operating model and ways of working
• Support the transition from traditional/waterfall delivery toward Agile and product-based delivery
• Coach senior leaders, Product Owners, delivery teams, and cross-functional stakeholders on Agile principles and behaviors
• Influence and guide leadership through organizational and cultural change associated with Agile transformation
• Assess current team practices and identify opportunities to improve Agile maturity, collaboration, delivery effectiveness, and accountability
• Help teams shift behaviors and working practices rather than simply implementing Agile ceremonies
• Facilitate workshops, coaching sessions, planning activities, retrospectives, and transformation discussions
• Identify organizational barriers and resistance to change and coach stakeholders through them
• Support the adoption and effective use of Jira, Confluence, Kanban, and related Agile delivery practices
• Partner with business and technology leadership to embed sustainable Agile practices across a large, complex enterprise
• Support continuous improvement through Agile metrics, delivery insights, and coaching
• Help teams understand how their work aligns to the broader operating model and enterprise transformation objectives

Skills

Agile coaching

Enterprise transformation

Stakeholder management

Facilitation

Change management

Tools

Jira

Confluence

Job description

Duration: 12 months

Position Overview

We are seeking experienced Senior Agile Coaches to support a large-scale enterprise transformation within a major financial services organization.

The organization is entering the next wave of a significant operating model transformation and is looking for senior-level Agile Coaches who can work directly with teams and leadership to change how work is planned, structured, governed, and delivered.

The successful candidates will have hands-on experience coaching organizations through large-scale Agile transformations, ideally helping complex enterprises transition from traditional/waterfall ways of working toward Agile and product-oriented delivery models.

The Senior Agile Coach will work directly with teams, Product Owners, business and technology stakeholders, and senior leadership to drive behavioral change, increase Agile maturity, and embed new ways of working across the organization.

Key Responsibilities

• Coach teams and leaders through the adoption of a new Agile operating model and ways of working
• Support the transition from traditional/waterfall delivery toward Agile and product-based delivery
• Coach senior leaders, Product Owners, delivery teams, and cross-functional stakeholders on Agile principles and behaviors
• Influence and guide leadership through organizational and cultural change associated with Agile transformation
• Assess current team practices and identify opportunities to improve Agile maturity, collaboration, delivery effectiveness, and accountability
• Help teams shift behaviors and working practices rather than simply implementing Agile ceremonies
• Facilitate workshops, coaching sessions, planning activities, retrospectives, and transformation discussions
• Identify organizational barriers and resistance to change and coach stakeholders through them
• Support the adoption and effective use of Jira, Confluence, Kanban, and related Agile delivery practices
• Partner with business and technology leadership to embed sustainable Agile practices across a large, complex enterprise
• Support continuous improvement through Agile metrics, delivery insights, and coaching
• Help teams understand how their work aligns to the broader operating model and enterprise transformation objectives

Required Experience

• 8+ years of experience working within Agile environments, with significant experience specifically as an Agile Coach / Enterprise Agile Coach / Agile Transformation Consultant
• Demonstrated experience supporting large-scale enterprise Agile transformations
• Experience helping organizations transition from waterfall/traditional delivery models to Agile ways of working
• Financial services or banking experience is required
• Proven experience coaching both delivery teams and senior leadership
• Strong understanding of organizational change and the behavioral side of Agile transformation
• Experience working within large, complex enterprise organizations
• Ability to influence senior stakeholders and challenge established ways of working
• Strong knowledge of Agile methodologies and practices including Scrum, Kanban, Lean, and scaled Agile approaches
• Hands-on experience with Jira and Confluence
• Strong facilitation, communication, stakeholder management, mentoring, and coaching capabilities
• Ability to operate at both the strategic/organizational level and directly with individual teams

What We're Specifically Looking For

The strongest candidates will be true Agile transformation coaches, rather than individuals whose experience is primarily Scrum Master or project management focused.

Candidates should be able to demonstrate examples where they have:

• Coached an organization through a meaningful change in operating model or ways of working
• Worked directly with senior leadership to drive Agile adoption
• Changed behaviors and delivery practices across multiple teams or business units
• Supported an enterprise-scale Agile transformation
• Helped teams move away from waterfall delivery
• Navigated resistance to organizational change
• Coached teams toward sustainable Agile practices rather than simply running ceremonies

Nice to Have

• Agile certifications such as SAFe, SPC, CSM, PSM, PMI-ACP, or equivalent
• Experience with Product Operating Models and/or Value Stream Management
• Experience coaching multiple teams within a scaled Agile environment
• Experience with Agile Centers of Excellence or Communities of Practice
• Exposure to digital, cloud, data, AI, or broader technology transformation programs

Ideal Candidate Profile

An experienced Senior Agile Coach who has worked inside a major bank or financial institution and can point to a large enterprise transformation where they personally coached both leadership and teams through a significant change in how work was delivered.

This person should be comfortable walking into an established organization, understanding its existing ways of working, identifying where behaviors need to change, and influencing people at multiple levels of the organization to adopt the new operating model.