Senior Advisor, Workforce Deployment

Pffaus; Canada; Hybrid; CAD 79,000 - 84,000; Full time

Job summary

Canadian Red Cross in Canada is seeking a Senior Advisor – Workforce Deployment to strengthen workforce readiness and deployment across preparedness and response. You will guide planning, training, tools, and processes to improve deployment outcomes and service continuity.

Ideal candidates bring 6–9 years' experience and a degree in social sciences or related field, with English and French fluency, and proficiency in Microsoft Office and SharePoint.

Qualifications

• Minimum 6-9 years' experience and a 3-year college diploma or university degree in social sciences or related field.
• Graduate diploma/degree in related field may be required and/or a professional designation.
• Expertise in a specialized discipline or broad cross-functional experience with processes and units.
• Proficiency in Microsoft Office and SharePoint.
• Ability to identify complex problems, analyze interrelated factors, assess risks, and develop solutions.
• Strong communication and influence skills to gather perspectives and reach consensus.

Responsibilities

• Lead the timely deployment of personnel across teams and locations, aligning capacity with operational needs.
• Serve as Workforce Deployment subject matter expert, providing strategic guidance and recommendations.
• Partner with leaders to identify workforce and service needs and develop practical solutions.
• Strengthen accountability through workforce planning, reporting, and policy compliance.
• Provide coaching, learning support, and mentorship to build workforce capability.
• Translate lessons learned into improvements for readiness and service delivery.
• Lead or contribute to projects and change initiatives to modernize deployment practices.
• Develop workforce planning tools and knowledge-sharing practices.

Skills

MS Office proficiency

Stakeholder engagement

Communication and influence

Education

3-year college diploma or university degree in social sciences or related field

Tools

SharePoint

Microsoft Office

Job description

Compensation Range (CAD) $78,699 - $83,618

Employee Working Location: Partially Virtual / Hybrid (Canada)

Employment Status: Permanent Full-time

The Canadian Red Cross (Red Cross) – an inspirational not for profit organization, helps people and communities in Canada and around the world in times of need and supports them in strengthening their resilience. As a Canada’s Best Employers 2026, we are committed to having an accessible, diverse, inclusive, and barrier-free work environment.

The Senior Advisor – Workforce Deployment strengthens workforce readiness and operational effectiveness across both preparedness and response. The role advances workforce planning, capability development, training, tools, processes, and continuous improvement during non-response periods, while providing strategic guidance and supporting the timely deployment of personnel during active operations. Working collaboratively with operational leaders and stakeholders, the Senior Advisor translates workforce needs, data, and lessons learned into practical solutions that improve deployment outcomes, service continuity, and the organization’s ability to meet community needs.

In this role you will:

• Lead the timely deployment of personnel across teams and locations, aligning workforce capacity with changing operational needs and resolving resource constraints in dynamic environments.
• Serve as a trusted advisor and Workforce Deployment subject matter expert, providing strategic guidance and actionable recommendations that strengthen operational practices, service integration, and organizational readiness
• Partner with operational leaders and stakeholders to identify workforce and service delivery needs, align priorities, and develop practical solutions that improve readiness, deployment outcomes, and community impact.
• Strengthen operational accountability through workforce planning and reporting, budget oversight, risk identification, and compliance with organizational policies and applicable regulations.
• Build workforce capability by providing technical guidance, learning support, coaching, and mentorship, and by supporting orientations, training, exercises, and after-action reviews.
• Translate lessons learned, emerging practices, and workforce data into recommendations and improvements that strengthen preparedness, service delivery, and performance against objectives.
• Lead or contribute to projects, service improvements, and change initiatives that modernize workforce deployment practices, strengthen systems and processes, and support adoption of new tools and ways of working.
• Develop and continuously improve workforce planning tools, operational resources, and knowledge-sharing practices that support informed decision-making and service continuity.
• Champion culturally safe, equitable, accessible, and inclusive workforce planning and deployment practices that respond to the diverse needs of the communities we serve.
  

What we are looking for :

Qualifications include a minimum of 6-9 years' experience and a 3-year college diploma or university degree in social sciences, community development, Indigenous studies, public administration or a related field and/or an equivalent combination of education and experience. May require a graduate diploma/degree in a related field and/or a professional degree, certification, or designation.

Requires expertise in specialized discipline or broad experience across fields, along with an understanding of interconnections between processes and business units.

Proficiency in Microsoft Office applications (Word, Outlook, Excel, PowerPoint) and SharePoint.

Ability to identify complex problems, analyze interrelated factors, assess and mitigate risks, and develop solutions using specialized skills.

Communication and influence skills to gather perspectives, understand needs, and present information to reach consensus, often in somewhat sensitive situations.

Experience in stakeholder engagement and partnership development.

Ability to articulate complex processes, standards, and practices to non-technical audiences.

Ability to manage initiatives and projects in an organized and coordinated manner.

Experience working with diverse communities, including Indigenous, rural, and underserved populations.

Fluency in English and French is required.

Working Conditions :

The role includes fieldwork, deployment to emergency operations regionally and across Canada, and office-based work during non-deployment periods.

Occasional requirement to lift up to 5kg in order to perform the requirements of the role.

Occasional requirement for prolonged sitting with infrequent breaks in order to perform the requirements of the role.

Occasional requirement for prolonged standing with infrequent breaks in order to perform the requirements of the role.

Requires significant attention to detail and concentration and ability to mentally process large amounts of information.

The work pace is often unpredictable with significant time pressures.

Ability to adapt to frequent and often urgent changes in priorities, and make decisions under pressure, work at an unpredictable pace.

Will be required to work extended hours during peak periods on short notice.

Domestic travel to generally safe, but high-stress environments; exposure to major adverse conditions requiring personal safety management.

Work requires the ability to work to multiple, business critical, and conflicting deadlines.

Eligibility to work in Canada: At this time, we welcome applications from candidates eligible to work in Canada. If you are not a citizen or permanent resident of Canada, we encourage you to carefully review your visa to find out whether you are eligible to work in the job you are considering applying for.

If you are selected for this role, you will be required to complete a successful pre-employment screening process which includes a satisfactory Enhanced Police Information Check (E-PIC).