Senior Advisor, Operational efficiency

Desjardins Group; Montreal (administrative region); Hybrid; CAD 110,000 - 150,000; Full time

Benefits offered by this job

Flexible vacation

Defined benefit pension

Group insurance including telemedicine

Telework equipment reimbursement

Job summary

Desjardins Group is seeking a senior operational efficiency advisor to design and improve business processes and operations. You will lead strategic initiatives across multiple sectors, influence project delivery, and provide expert coaching to senior management.

The role requires a Bachelor’s degree, at least eight years of experience, and fluency in French. The position offers a hybrid work model with a competitive compensation package including an annual bonus and comprehensive benefits.

Qualifications

• Bachelor's degree in a related field.
• Eight years of relevant experience.
• Knowledge of French is required.

Responsibilities

• Establish product backlog for projects and development activities specific to your field.
• Advise and assist clients and partners with positioning, planning, development, performance and follow-up.
• Oversee development and updating of policies, standards, models and programs.
• Identify problems, develop diagnostics and make recommendations to decision-making bodies.
• Coach other product owners and represent your unit with senior management.

Skills

Action oriented

Customer Focus

Interpersonal Savvy

Nimble learning

Strategic mindset

Education

Bachelor's degree

Job description

As a senior operational efficiency advisor, you help design and improve business processes and operations based on business models and organizational structures to boost operational efficiency. You lead and influence development projects and complex, highly innovative strategic initiatives involving multiple sectors. You help develop and recommend strategic directions and business positions. Your initiatives require extensive knowledge of your field. You make recommendations on the planning and execution of operationally and conceptually complex projects and initiatives that require comprehensive analysis and understanding of the organization and line of business. Coordination is critical, so you frequently interact with stakeholders working in a wide range of other fields. Interpersonal savvy is therefore essential. You serve as expert advisor and subject matter expert, as well as resource person and coach for senior management and decision-making bodies. More specifically, you will be required to: Establish product backlog for projects, mandates and development activities specific to your field of expertise and squads, the scope and impact of which are significant for the business and for Desjardins Group as a whole. Advise and assist clients and partners with positioning, planning, development, performance and follow-up of various strategic mandates under your responsibility. Oversee the development and updating of policies, standards, models and programs to support your unit’s strategic projects and mandates. Identify and analyze problems, raise any major issues, develop diagnostics and make recommendations to the decision-making bodies concerned regarding business solutions and key market-development strategies and tactics. Coach other product owners. Represent your unit in dealings with senior management committees and decision-making bodies. Represent Desjardins when negotiating and committing to agreements with partners and external organizations.

What we offer*

Competitive salary and annual bonus 4 weeks of flexible vacation starting in the first year Defined benefit pension plan that provides predictable, stable income throughout retirement Group insurance including telemedicine Reimbursement of health and wellness expenses and telework equipment * Benefits apply based on eligibility criteria. #LI-Hybrid

What you bring to the table

Bachelor's degree in a related field A minimum of eight years of relevant experience Please note that other combinations of qualifications and relevant experience may be considered Knowledge of French is required Action oriented, Customer Focus, Differences, Interpersonal Savvy, Nimble learning, Strategic mindset

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve. If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Desjardins Group is the largest cooperative financial group in North America. We're the choice for over 52,000 employees and we're named one of Canada's top employers by Mediacorp and Forbes. We offer a full range of financial products and services and share our expertise in personal services, business services, wealth management, life and health insurance, and property and casualty insurance. Pursuing a career at Desjardins means being part of an organization that puts people first.