Senior Advisor Health Programs

WestJet; Calgary; On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Travel privileges

Competitive total rewards package

Flexible benefit programs

Job summary

WestJet is seeking a Senior Advisor Health Programs to support the health, safety, and operational readiness of employees and guests. The role blends clinical judgment with disability management and program coordination across medical, regulatory, and operational contexts.

The successful candidate will lead Fitness-to-Fly evaluations, advise on passenger medical considerations, and partner with HR, Safety, and Operations to advance in-flight health readiness and workplace health initiatives.

Qualifications

• Registered Nurse (RN) with active provincial registration in Canada.
• Certification in Occupational Health Nursing (COHN/COHN-C) or equivalent is an asset.
• Additional training in disability management or occupational health is preferred.
• Minimum 6 years of clinical nursing experience, preferably in occupational health.
• Experience supporting disability management and workplace accommodation processes.
• Familiarity with Canadian occupational health regulations and workers’ compensation systems.
• Experience in aviation, transportation, or safety-sensitive environments is an asset.
• Ability to exercise a high degree of judgment and tact in confidential issues.
• Strong communication, problem-solving, and interpersonal skills.
• Ability to work independently and collaboratively.
• Remain calm in stressful situations and manage complex tasks under tight deadlines.

Responsibilities

• Conduct Fitness-to-Fly evaluations and provide clinical guidance on passenger medical conditions and travel readiness.
• Review and improve the Fitness-to-Fly process to align with aviation regulations and standards.
• Provide clinical consultation to operational teams regarding passenger medical considerations and risk mitigation.
• Maintain onboard medical kits in line with regulatory requirements and best practices.
• Collaborate with safety, operational, and regulatory teams on medical preparedness for in-flight events.
• Develop guidelines, procedures and educational materials related to passenger health and medical travel.
• Manage disability cases including STD, LTD, and WCB/Provincial boards with return-to-work plans.
• Coordinate workplace accommodations and modified duties with medical recommendations.

Skills

Clinical nursing

Disability management

Occupational health

Interpersonal skills

Education

Nursing degree

Job description

This position requires in-person collaboration up to five days a week. This arrangement is subject to change based on business requirements.

Why WestJet:

Since our story took off in 1996, WestJet has strived to enrich the lives of everyone in our world; a career with us is no exception. We’re proud to be one of Canada’s most admired and respected corporate cultures and continuously aim for the highest standards of service and success.

Join us, this is where your career story takes off.

Position Overview

The Senior Advisor Health Programs supports the health, safety, and operational readiness of employees and guests. This role provides clinical expertise across Guest Health (Fitness-to-Fly and onboard medical preparedness) and Employee Health (disability management, return to work, accommodations, and fitness-for-duty).

The successful candidate will apply strong clinical judgment, disability management experience, and program coordination skills to navigate complex medical, operational, and regulatory cases. Excellent communication, decision making, attention to detail, initiative, and the ability to build effective relationships with internal and external stakeholders are essential.

Key Responsibilities

• Conduct guests Fitness-to-Fly evaluations and provide clinical guidance regarding passenger medical conditions and travel readiness.
• Support the review and continuous improvement of the Fitness-to-Fly process, ensuring alignment with aviation regulations, industry standards, and evolving clinical guidance.
• Provide clinical consultation to operational teams regarding passenger medical considerations and risk mitigation.
• Participate in the review and maintenance of onboard medical kits, ensuring compliance with regulatory requirements and alignment with aviation and emergency medical best practices.
• Collaborate with safety, operational, and regulatory teams to support medical preparedness for in-flight health events.
• Contribute to the development of guidelines, procedures, and educational materials related to passenger health and medical travel considerations.
• Manage and provide clinical insights for disability management cases, including Short-Term Disability (STD), Long-Term Disability (LTD), and Workers’ Compensation (WCB/Provincial boards), by reviewing medical documentation, assessing functional abilities, and supporting safe and timely return-to-work planning.
• Participate in the evaluation and coordination of workplace accommodations and modified duties, ensuring alignment with medical recommendations and operational requirements.
• Conduct or support Fitness-for-Duty assessments to determine an employee’s ability to safely perform safety sensitive duties.
• Provide clinical guidance to leaders and HR partners regarding employee health concerns affecting workplace performance or safety.
• Participate in file reviews to support complex cases and provide insights to guide next steps.
• Contribute to the planning and delivery of integrated occupational health and wellness services, combining direct clinical care (e.g., assessments, health surveillance, case management) with workplace heath initiatives to reduce organizational health risks.
• Support public health initiatives including communicable disease prevention, surveillance, and response and ensure alignment with regulatory and organizational requirements.
• Maintain accurate and confidential medical records in accordance with privacy legislation and professional nursing standards.
• Contribute to the development and maintenance of documentation standards and program metrics.
• Collaborate with internal stakeholders including Human Resources, Safety, and Operations.
• Contribute to ad hoc projects/tasks aimed at improving, developing, and implementing health-related initiatives as needed.

Qualifications

• Registered Nurse (RN) with active provincial registration in Canada.
• Certification in Occupational Health Nursing (COHN/COHN-C) or equivalent is an asset.
• Additional training in disability management or occupational health is preferred.
• Minimum 6 years of clinical nursing experience, preferably in occupational health
• Experience supporting disability management and workplace accommodation processes.
• Familiarity with Canadian occupational health regulations and workers’ compensation systems.
• Experience in aviation, transportation, or safety-sensitive environments is considered an asset.
• Ability to exercise a high degree of judgment and tact in dealing with confidential, sensitive, and complex issues.
• Strong communication, problem-solving, and interpersonal skills.
• Ability to work independently and collaboratively.
• Must possess the ability to remain calm in stressful situations and manage complex tasks under tight deadlines.

The benefits of being a WestJetter:

WestJet provides all WestJetters with a competitive total rewards package. On top of that, we offer:

• A fun and friendly culture with colleagues who work together to win
• Travel privileges for you and your family, effective from your start date
• Savings and Benefit programs that are flexible to meet your specific needs

About WestJet Group of Companies

WestJet took to the skies in 1996 with just over 200 employees and three aircraft operating service to five destinations. Since then, WestJet has pioneered low-cost travel in Canada, cutting airfares in half, and increasing the flying population in Canada by more than 50 per cent. Since the Sunwing Airlines integration in 2025, more than 15,000 WestJetters support nearly 200 aircraft and connect guests to our global network of more than 100 destinations across North America, Central America, the Caribbean, Europe and Asia. The WestJet Group is a major Canadian employer and includes WestJet Airlines, WestJet Encore and Sunwing Vacations Group. We’re Canada’s leading value airline and largest vacation provider, with a united purpose of providing affordable and accessible air and vacation travel to Canadians.

Our safety promise

At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. Safety and security are shared responsibilities all team members are expected to use safe work practices to ensure their well-being and the safety of others. WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJet's operations at risk. All roles that are identified as Safey-Sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJet's Alcohol and Drug Policy.

Our commitment to diversity, equity and inclusion

We embrace what makes each of us unique, and what makes us uniquely WestJet. We welcome diverse skills, experiences and backgrounds so if you're passionate about this role, we encourage you to apply – even if you don't meet every qualification listed. WestJet is committed to inclusiveness, equity and accessibility throughout the selection process. If you require accommodation at any stage, please contact our Talent Acquisition team at [e-mail].

We value the time and effort you put into your application. Our recruitment process is highly competitive and while every applicant will receive communication regarding their application status, only those selected to move forward will be contacted with next steps. If this role isn’t the right fit, we encourage you to explore future opportunities with us.

For more information about everything WestJet, please westjet.com/aboutus.

If you wish to withdraw your application or request that your personal information be deleted, please contact us at [e-mail].