Engineer, Analytics & Intelligence

WestJet; Calgary; On-site; CAD 120,000 - 190,000; Full time

Benefits offered by this job

Travel privileges

Savings and Benefits programs

Competitive total rewards package

Job summary

WestJet Calgary seeks an experienced software engineer to design, develop, and support business applications, automations, and AI-enabled solutions that boost operational effectiveness and user experience.

You will work closely with business stakeholders, Product Owners, Analysts, Architects, and technical teams to deliver practical technology solutions that create measurable business value.

Qualifications

• Bachelor's degree in a computing field or equivalent.
• 8+ years of software development experience.
• Experience designing, developing, and supporting modern business applications.
• Experience developing full-stack web applications with modern frameworks.
• Proficiency in Python, C#, and JavaScript.
• Experience with cloud-based solutions, preferably Microsoft Azure.
• Working knowledge of AI technologies including LLMs, copilots, and AI agents.
• Familiarity with CI/CD, automated testing, and Agile delivery.
• Ability to rapidly develop business tools and prototypes using Streamlit or similar.

Responsibilities

• Design, develop, and support business applications, automations, and AI-enabled solutions.
• Collaborate with stakeholders, Product Owners, Analysts, and Architects to deliver value.
• Deliver a range of solutions from lightweight tools to production-ready apps.
• Leverage AI technologies to solve problems and improve productivity.
• Partner with data teams to embed AI capabilities where appropriate.
• Prototype quickly using modern development and AI tools.
• Maintain solutions aligned with architecture, security, and operations standards.
• Support deployment across environments using DevOps and cloud practices.
• Act as the primary technical resource for team-developed applications.

Skills

Python

C#

JavaScript

AI technologies

Cloud computing

Education

Bachelor's degree in Computer Science, Software Engineering, IT, or related field

Tools

Azure

Job description

This position requires in-person collaboration up to five days a week. This arrangement is subject to change based on business requirements.

Why WestJet

Since our story took off in 1996, WestJet has strived to enrich the lives of everyone in our world; a career with us is no exception. We’re proud to be one of Canada’s most admired and respected corporate cultures and continuously aim for the highest standards of service and success.

Join us, this is where your career story takes off.

Overview Of The Role

This role focuses on designing, developing, and supporting business applications, automations, and AI-enabled solutions that help teams work smarter, make better decisions, and improve operational effectiveness. Working closely with business stakeholders, Product Owners, Business Analysts, Architects, and technical teams, you will deliver practical technology solutions that create measurable business value.

The ideal candidate combines strong application development expertise with a practical understanding of AI technologies, modern development frameworks and the use of technologies to speed the development and support of a wide variety of systems and technology stacks. They are comfortable delivering solutions ranging from lightweight business tools and prototypes to production-ready applications and enjoy solving complex business problems through technology.

Key Deliverables / Responsibilities

• Design, develop, and support business applications, automations, and AI-enabled solutions that improve operational effectiveness and user experience.
• Work closely with business stakeholders, Business Analysts, Product Owners, and Architects to deliver technology solutions that address business needs and drive measurable outcomes.
• Deliver a range of solutions, from lightweight business tools and rapid prototypes to production-ready applications.
• Leverage AI technologies, including large language models (LLMs), copilots, intelligent agents, and related capabilities to solve business problems and improve productivity.
• Partner with Data Science, Data Engineering, and Analytics teams to incorporate AI capabilities into business-facing solutions where appropriate.
• Rapidly prototype and validate ideas using modern development and AI technologies, helping business teams move from concept to value more quickly.
• Develop practical, maintainable solutions that align with established architecture, security, and operational standards.
• Support deployment activities across multiple environments using modern DevOps and cloud practices.
• Serve as the primary technical resource for applications developed by the team, supporting ongoing enhancements, operational stability, and issue resolution.
• Collaborate with Cloud Operations and Infrastructure teams to maintain secure, reliable, and performant production environments.
• Contribute to development standards, documentation, code reviews, and knowledge sharing across the team.
• Mentor and coach developers while promoting engineering best practices and a culture of continuous learning.
• Participate in Agile delivery processes including planning, estimation, sprint reviews, retrospectives, and daily stand‑ups.
• Manage multiple priorities while collaborating effectively across business and technology teams.

Experience And Qualifications

• Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related discipline.
• 8+ years of software development experience or an equivalent combination of education and experience.
• Strong experience designing, developing, and supporting modern business applications.
• Experience developing full-stack web applications using contemporary development frameworks and technologies.
• Strong proficiency in languages such as Python, C#, JavaScript, or equivalent modern programming languages.
• Experience developing cloud-based solutions, preferably within Microsoft Azure.
• Working knowledge of AI and Generative AI technologies, including large language models (LLMs), prompt engineering, AI agents, copilots, and related technologies.
• Experience building or enhancing applications with AI capabilities to improve user experiences and business outcomes.
• Familiarity with modern software engineering practices including source control, automated testing, CI/CD pipelines, and Agile delivery methodologies.
• Experience rapidly developing business-focused tools and prototypes using technologies such as Streamlit or similar application frameworks.
• Strong troubleshooting and problem‑solving skills with the ability to work across application, platform, and infrastructure domains.
• Experience supporting solutions through their full lifecycle, from development and deployment through ongoing enhancement and support.
• Excellent communication and collaboration skills with the ability to work effectively with both technical and non‑technical stakeholders.
• Ability to manage competing priorities and deliver high-quality solutions in a dynamic environment.

Nice to Have

• Experience with containerization technologies such as Docker and Kubernetes.
• Experience working with Snowflake and modern data platforms.
• Experience supporting cloud-hosted production applications.
• AI, cloud, or software engineering certifications.
• Prior experience in the airline or travel industry.

The Benefits Of Being a WestJetter

WestJet provides all WestJetters with a competitive total rewards package. On top of that, we offer:

• A fun and friendly culture with colleagues who work together to win
• Travel privileges for you and your family, effective from your start date
• Savings and Benefit programs that are flexible to meet your specific needs

About WestJet Group Of Companies

WestJet took to the skies in 1996 with just over 200 employees and three aircraft operating service to five destinations. Since then, WestJet has pioneered low-cost travel in Canada, cutting airfares in half, and increasing the flying population in Canada by more than 50 per cent. Since the Sunwing Airlines integration in 2025, more than 15,000 WestJetters support nearly 200 aircraft and connect guests to our global network of more than 100 destinations across North America, Central America, the Caribbean, Europe and Asia. The WestJet Group is a major Canadian employer and includes WestJet Airlines, WestJet Encore and Sunwing Vacations Group. We’re Canada’s leading value airline and largest vacation provider, with a united purpose of providing affordable and accessible air and vacation travel to Canadians.

Our safety promise

At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. Safety and security are shared responsibilities all team members are expected to use safe work practices to ensure their well-being and the safety of others. WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJet's operations at risk. All roles that are identified as Safey‑Sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJet'sAlcohol and Drug Policy.

Our commitment to diversity, equity and inclusion

We embrace what makes each of us unique, and what makes us uniquely WestJet. We welcome diverse skills, experiences and backgrounds so if you're passionate about this role, we encourage you to apply – even if you don't meet every qualification listed. WestJet is committed to inclusiveness, equity and accessibility throughout the selection process. If you require accommodation at any stage, please contact our Talent Acquisition team at [e-mail].

We value the time and effort you put into your application. Our recruitment process is highly competitive and while every applicant will receive communication regarding their application status, only those selected to move forward will be contacted with next steps. If this role isn’t the right fit, we encourage you to explore future opportunities with us.

About

For more information about everything WestJet, please westjet.com/aboutus.

If you wish to withdraw your application or request that your personal information be deleted, please contact us at [e-mail].