Senior Administrative Specialist – Customer Care & Team Training

Best Buy Co.; Calgary; On-site; CAD 42,000 - 65,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedules

Benefits

Wellbeing support

Team culture

Training & certifications

Job summary

Best Buy Co. is hiring a Senior Administrative Specialist in Calgary. You will support daily store administration, assist with hiring, and help customers at the checkout or service counter. The role involves leading teammates, maintaining records, and ensuring a smooth, friendly customer experience.

The position offers competitive compensation, benefits, and flexible schedules, with a focus on inclusion and wellbeing within a supportive team.

Qualifications

• 1–2 years of retail experience.
• Ability to maintain admin procedures efficiently and accurately.
• Enthusiasm to assist customers.
• Flexibility to adapt to dynamic, fast-paced environment.
• Commitment to an inclusive, safe, and fun working environment.

Responsibilities

• Create an amazing customer experience at checkout or customer service counter.
• Assist with leading and training team members.
• Help customers retrieve products and respond to questions.
• Assist with hiring: screening candidates, scheduling interviews, onboarding new hires.
• Monitor and maintain employee records, hours, and training completion.

Skills

Retail experience

Administrative procedures

Customer service

Hiring support

Job description

Best Buy Co. is hiring a Senior Administrative Specialist in Calgary. You will support daily store administration, assist with hiring, and help customers at the checkout or service counter. The role involves leading teammates, maintaining records, and ensuring a smooth, friendly customer experience.

The position offers competitive compensation, benefits, and flexible schedules, with a focus on inclusion and wellbeing within a supportive team.