Senior Administrative Services Coordinator

Sedgwick Claims Management Services Ltd; Quebec; Hybrid; CAD 40,000 - 55,000; Full time

Job summary

EFI Global in Canada is seeking a coordinated administrative professional to support our engineering and investigative teams. The role focuses on gathering statistics, coordinating office functions, solving issues, and delivering reliable administrative services.

You will contribute to quality programs and support unit operations, with a Bachelor's degree preferred and 4 years of office administration experience.

Qualifications

• Bachelor's degree preferred for candidates.
• Minimum 4 years of general office administration experience.
• Strong communication and organizational abilities are required.

Responsibilities

• Gathers and reports statistics to support unit performance measures.
• Coordinates administrative support functions and activities.
• Identifies and resolves problems and issues.
• Provides coordination, training and support for unit.
• Provides systems administration and/or technical support for unit specific duties.
• Performs other duties as assigned.
• Supports the organization's quality program(s).

Skills

Communication skills

MS Office

Analytical skills

Organizational skills

Interpersonal skills

Education

Bachelor's degree

Tools

Microsoft Office

Job description

EFI Global is a full-service engineering, fire investigation, environmental, health and safety, and specialty consulting services firm serving a variety of industries in both the public and private sectors. Over the last four decades, we have grown from a boutique firm specializing in handling insurance fraud and arson cases and providing expert witness testimony, into a recognized global leader in engineering failure analysis, origin-and-cause investigations, environmental consulting, laboratory testing and specialty consulting. Our forensic investigation, engineering and environmental services teams around the world share a dedication to expertise, quality and demonstrating to customers that caring counts®. Each of our more than 700 professional engineers, fire investigators, architects and scientists was selected for their technical proficiency, in-depth industry knowledge and commitment to professional integrity. Together, our diverse backgrounds and collective insights empower clients to make better-informed business decisions. EFI’s combination of global solutions and local expertise has earned the firm a reputation for delivering timely responses that consistently meet our clients’ expectations—anytime, anywhere.

PRIMARY PURPOSE: To coordinate administrative support functions.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Gathers and reports statistics to support unit performance measures.
• Coordinates administrative support functions and/or activities.
• Identifies and resolves problems and issues.
• Provides coordination, training and support for unit.
• Provides systems administration and/or technical support for unit specific duties.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.
• Supports the organization's quality program(s).

QUALIFICATIONS Education & Licensing Bachelor's degree from an accredited college or university preferred.

Experience Four (4) years of experience in general office administrative duties or equivalent combination of education and experience required.

Skills & Knowledge Excellent oral and written communication, including presentation skills PC literate, including Microsoft Office products Analytical and interpretive skills Strong organizational skills Good interpersonal skills Ability to work in a team environment Ability to meet or exceed Performance

Performance Competencies

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Where applicable, Sedgwick uses artificial intelligence tools to assist in the screening, assessment, or selection of candidates. These tools are subject to periodic review. We are committed to inclusive, barrier-free recruitment and selection processes. If contacted for an employment opportunity, please advise Colleague Resources if you require accommodation.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

EFI Global is an equal opportunity employer welcoming applications from all qualified persons.

Sedgwick is an Equal Opportunity Employer

Our business is founded on people with the best technical skills and outstanding industry knowledge and we strive to employ and retain exceptional talent.

Sedgwick is an Equal Opportunity Employer.