Senior Administrative Assistant - Resource Coordinator / Scheduler

MNP; Grande Prairie; On-site; CAD 60,000 - 80,000; Full time

Job summary

Join a leading national accounting and business advisory firm as a Senior Resource Coordinator. In this role, you will ensure efficient operations by managing workflows, coordinating schedules, and supporting the Accounting and Assurance team. Your expertise in administration and client service will contribute to the firm's success in a dynamic environment.

Qualifications

• 5+ years of increasingly complex administrative responsibilities.
• Experience in a professional services environment is an asset.
• Proficient in Microsoft Office (Excel, Outlook, Word, PowerPoint).

Responsibilities

• Monitor workflow intake and ensure it is updated.
• Coordinate workflow between teams and manage scheduling.
• Produce and analyze weekly reports for management.

Skills

Client service focus

Organizational skills

Time management

Problem solving

Communication skills

Education

Post-secondary education in business administration

Tools

Microsoft Office

Job description

Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change.

Make an impact with our Administration team as a Senior Resource Coordinator. This diverse team of professionals understands internal service needs and anticipates resource constraints before they become a challenge, directly contributing to the success of the firm. As a trusted advisor, you’ll ensure the efficient and effective operation of our business.

MNP is proudly Canadian. Providing business strategies and solutions, we are a leading national accounting, tax and business advisory firm in Canada. Entrepreneurial to our core, our talented team members transcend obstacles into opportunities and are successfully transforming mid-market business practices.

Responsibilities

• Monitor workflow intake and workflow tracker to ensure it is updated
• Monitor assignment of jobs, ensuring deadlines are set and achieved
• Assess priorities and coordinate workflow between teams
• Responsible for all data entry related to producing a schedule for the Accounting and Assurance team
• Review upcoming deadlines and work requirements with the team; coordinate the logistics and flow of work to specific team members (i.e., documents for review / signature)
• Participate in scheduling meetings and follow-up on unresolved issues
• Resolve scheduling conflicts with the managers and partners
• Produce, analyze and distribute weekly reporting to the Partner and Manager group and advise management team of anomalies or trends
• Produce ad-hoc reports from our practice management software
• Communicate scheduling changes and updates to team members
• Motivate others to follow processes and escalate issues / challenges as necessary
• Maintain electronic and paper filing systems
• Contribute to the development of new ideas and approaches to improve work processes
• Work collaboratively with other team members and leadership
• Actively listening to the concerns and needs of internal team members
• Maintain flexibility to work overtime, as necessary
• Other duties as required

Skills and Experience

• Post-secondary education in business administration is considered an asset
• 5+ years of increasingly complex administrative responsibilities
• Experience in a professional services environment is considered an asset
• Proficient in various computer programs including Microsoft Office (Excel, Outlook, Word, PowerPoint)
• Strong client service focus in dealing with both external and internal clients
• Excellent organizational and time management skills, with the ability to manage multiple tasks simultaneously
• Outstanding problem solving and communication skills

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