Senior Administrative Assistant

Canadian Blood Services; Ottawa; On-site; CAD 55,000 - 63,000; Full time

Benefits offered by this job

Three weeks vacation

Annual bonus up to 5%

Health, dental, vision benefits

Defined benefit pension

Employee discounts

Wellness program

Professional resources

Job summary

Canadian Blood Services is seeking a Senior Administrative Assistant to join the Quality Management System team at 1800 Alta Vista, Ottawa, Ontario. The role is Regular full-time with a minimum 40% on-site presence and starts by 2026-11-30.

You will provide comprehensive administrative support to Quality Management System leaders, coordinate priorities, and foster strong relationships with stakeholders while identifying efficiency improvements and ensuring confidentiality.

Qualifications

• Post-secondary education in Office Administration, Business Administration, or related field.
• 3–5 years of progressive administrative support experience.
• Ability to manage multiple priorities, calendars, meetings, and events with accuracy.
• Strong verbal and written communication with stakeholders at all levels.
• Discretion, confidentiality, and professional judgment when handling sensitive information.

Responsibilities

• Provide comprehensive administrative and operational support to Quality Management System leaders and teams.
• Coordinate priorities, information, communications, and activities to support departmental success.
• Build trusted relationships through clear communication and professional conduct.
• Identify process improvements and anticipate needs to help teams operate efficiently.

Skills

Strong communication

Multiple priorities management

Discretion and confidentiality

Professionalism and customer focus

Education

Post-secondary in Office/Business Admin

Tools

Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams)

Job description

This role requires a minimum of 40% on-site presence. Additional on-site work may be required based on business needs. On-site expectations are subject to change and may be adjusted on a temporary or permanent basis.

Employment status: Regular full-time
Position's anticipated start date:2026-11-30

Salary/Rate of pay:$54,800 - $63,100

Application requirements:

• Your up-to-date resume.
• We recommend you save a copy of the job posting for reference throughout the recruitment process.

Do you currently work for Canadian Blood Services? All employees must apply via the internal career page .

Together, the work we do connects people and changes lives — including your own.

Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.

About the role

Canadian Blood Services is looking for a Regular full-time Senior Administrative Assistant to join our dynamic Quality Management System team at our 1800 Alta Vista, Ottawa, Ontario location.

The Senior Administrative Assistant will provide comprehensive administrative and operational support to Quality Management System leaders and teams, ensuring the efficient coordination of priorities, information, communications, and activities that contribute to departmental success.

• You will thrive in a dynamic environment, bringing exceptional organization and attention to detail while managing competing priorities with confidence and professionalism.
• You will build trusted relationships through clear communication, sound judgment, and a customer-focused approach that supports leaders, colleagues, and external partners.
• You take initiative and anticipate needs, identifying opportunities to improve processes, solve problems, and help teams operate effectively and efficiently.
• You are motivated by meaningful work, contributing to a culture of collaboration, service excellence, and continuous improvement in support of Canadian Blood Services' mission.

Desired education and skills

• Post-secondary education in Office Administration, Business Administration, or a related field, or an equivalent combination of education and experience.
• Minimum 3-5 years of progressive administrative support experience, preferably supporting senior leaders in a complex, fast-paced organization.
• Demonstrated ability to manage multiple priorities, coordinate calendars, organize meetings and events, and maintain a high degree of accuracy and attention to detail.
• Strong verbal and written communication skills, with the ability to interact effectively and professionally with stakeholders at all levels of the organization.
• Proven ability to exercise discretion, maintain confidentiality, and handle sensitive information with sound judgment and professionalism.
• Proficiency in Microsoft Office applications, including Outlook, Word, Excel, PowerPoint, and Teams, with the ability to quickly learn new technologies and systems.
• Strong organizational, planning, and problem-solving skills, with a proactive approach to identifying needs and improving processes.
• Ability to work independently while contributing positively to a collaborative, service-oriented team environment.
• Experience preparing budget summaries, reports, presentations, event planning, meeting materials, and minutes for leadership audiences is considered an asset.
• Demonstrated commitment to customer service, continuous improvement, and fostering an inclusive and respectful workplace.

What we offer you

• 3 weeks' vacation.
• Annual performance award up to 5%.
• Comprehensive group health, dental and vision benefits for you and your family.
• Defined benefitpension plan.
• Employee discounts, wellness program, professional resources.

What you can expect

• This role will work in from 1800 Alta Vista, Ottawa, Ontario.
• Shift/hours - Monday to Friday, 37.5 hours per week, 7.5 hours per day.
• Travel requirements are minimal, on an as need basis.

We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.

We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Emails are sent directly from our system, to ensure you receive them please add [e-mail] and [e-mail] to your safe senders list.

Applicants who require accommodation should discuss their needs with us.