Senior Account Manager, Private Client Advice

Meloche Monnex Inc.; Markham; On-site; CAD 79,000 - 112,000; Full time

Benefits offered by this job

Health and well-being benefits

Savings and retirement programs

Paid time off

Banking benefits and discounts

Career development

Reward and recognition programs

Job summary

TD Bank Group in Markham, Ontario, is seeking a seasoned HNW Insurance Advisor for Private Client Advice. You will conduct in-depth client discovery, tailor comprehensive insurance plans, and collaborate with a cross-functional team to deliver optimal underwriting experiences for high-net-worth clients.

The role requires 5+ years in Personal Lines, provincial licensing, and a client-centric approach. Onboarding clients, building relationships, and maintaining up-to-date TD policy knowledge are

Qualifications

• 5+ years Personal Lines experience with preference to high net worth clients
• Provincially licensed (active and in good standing) – minimum 1 year
• Willing to get licensed in other provinces/territories
• Team player with a strong work ethic
• Excellent interpersonal, presentation, communication and negotiation skills
• Proven sales ability to round-out accounts
• Commitment to delivering professionalism and expertise to clients
• MS Office (Word/Excel) proficiency
• Robust and varied background in Insurance
• Strong entrepreneurial spirit
• Knowledge across asset classes for underwriting, pricing, claims and cross-border topics
• Ability to engage in client discovery and identify partner referral opportunities
• Confidence in managing relationships with sophisticated clients
• Strong Centers of Influence and network of external advisors

Responsibilities

• Conduct in-depth discovery of client assets, financial goals, risk tolerance and craft tailored Insurance Plans for HNW clients
• Identify referral opportunities and coordinate with Partners/Advisors to execute integrated plans
• Work with underwriters, claims advisors and inspectors for insurance solutions
• Onboard clients with investment needs to Investment Management (PIC/PIA)
• Collaborate with Manager to improve client experience and Practice Management
• Maintain up-to-date knowledge of TD policies and industry trends and ensure compliance
• Represent TD Insurance and TDBG professionally to the public
• Meet clients face-to-face to understand needs and provide underwriting excellence

Skills

Interpersonal skills

Presentation skills

Communication skills

Negotiation skills

Education

Provincially licensed

Tools

MS Office

Job description

Work Location: Markham, Ontario, Canada

Hours: 35

Line of Business: TD General

Pay Details: $79,100 - $111,700 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description

Welcome to Private Client Advice! Since its inception in 2018, Private Client Advice (PCA) has grown fast and profitably. We offer an insurance service that appreciates our client's efforts to build their prized assets, which may include everything from cars and properties, to wine, jewelry or art. Private Client Advice is a bespoke insurance experience, tailored with our clients in mind and customized to ensure that the assets they've worked so hard to acquire are fully protected. Our goal to exceed our client's expectations. If this was enough to peak your curiosity and you want to learn more about us, check out our web page: https://www.tdinsurance.com/products-services/private-client-insurance

• Conducting an in-depth discovery of client assets, financial goals, risk tolerance and create a comprehensive Insurance Plan with tailored HNW strategies.
• Identifying referral opportunities and coordinate the team of Partners/Advisors to work collaboratively together in order to execute an integrated Plan with the goal of consolidating assets and ensuring TD is primary Financial Institution.
• Working collaboratively with the TDI underwriters, claims advisors and HNW inspectors for insurance solutions.
• Placing specific focus on onboarding clients with investment needs to Investment Management (PIC/PIA).
• Working proactively with direct Manager to develop improved client experience, operational and Practice Management practices, and overall personal development.
• Maintaining up-to-date knowledge and understanding of TDI policies and procedures, industry trends and protect the interests and reputation of TDI and its clients by continuous compliance to them.
• Representing TDI and TDBG to the general public in a professional manner.
• Meeting face to face with customers to understand their needs and desires working with the HNW team to provide the best underwriting experience.
• Participating fully as a member of the team and support a positive work environment that promotes the business' vision and legendary client experience.

The HNW staff will also have tiered binding authority with this HNW advisor having a binding authority of $9,999,999MM.

Job Requirements

• 5+ years Personal Lines experience, with preference to those servicing high net worth clients
• Provincially licensed (active and in good standing) required – minimum 1 year
• Willing to get licensed in other provinces and/or territories
• A team player with a strong work ethic
• Excellent interpersonal, presentation, communication and negotiation skills
• Proven sales ability to round-out accounts
• An unwavering commitment to delivering professionalism and expertise to our clients
• Computer proficiency in MS Office products such as Word and Excel
• Robust and varied background in Insurance
• Strong entrepreneurial spirit
• Strong Insurance knowledge across all asset classes that enable wholesome discussions on various Insurance topics (underwriting, pricing, claims, cross border, condo, etc.)
• Recognized ability to engage in a thorough client discovery process and identity opportunities for partner referrals
• Confidence in establishing and managing relationships with sophisticated clients
• Possess strong Centers of Influence relationships and broad network of external advisors

Who We Are

As part of TD Bank Group, one of Canada's largest financial institutions, at TD Insurance, we care for Canadian families, making it easy to get the best advice, protection, and support in their moments of need, always. TD Insurance offers a wide range of products, including General Insurance and Life and Health. Everyday, we strive to make every interaction, product and experience remarkably human and refreshingly simple for more than four million customers who count on us.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals.

Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

• health and well-being benefits
• savings and retirement programs
• paid time off
• banking benefits and discounts
• career development
• reward and recognition programs

Additional Information

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

Language Requirement (Quebec only)

Sans Objet

Our Values

At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.

Our Commitment to Diversity, Equity, and Inclusion

At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.

Helping to Make an Impact in Communities – TD Ready Commitment

TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of C$1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities.

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