Credit Analyst I

TD Bank Group; Vancouver; On-site; CAD 70,000 - 98,000; Full time

Job summary

TD Bank Group in Vancouver, BC seeks a Credit Solutions professional to support Private Bankers by structuring and adjudicating complex credit requests for UHNW/HNW clients. You will assess risk, ensure compliance, and deliver exceptional client service while leveraging TD products and partnerships.

As part of TD Wealth, you will collaborate with Private Banking teams, build market knowledge, and apply bank policies to optimize revenue and protect client relationships.

Qualifications

• 3-5 years' experience in personal or real estate credit.
• Experience with complex credit would be considered an asset.
• Solid credit, analytical and problem-solving skills.
• Excellent communication and organizational skills.
• Strong customer service orientation.
• The ability to engage in active dialogue with internal and external stakeholders.
• Strong team player.

Responsibilities

• Support Private Bankers in booking new business by structuring, assessing and submitting for adjudication competitive credit requests.
• Assess credit risk in compliance with applicable internal and external requirements to increase profitability and enable business growth.
• Continually deliver exceptional customer service at every interaction and execute on plans to continuously improve the customer experience.
• Utilize sales platform to build a robust understanding of our customers' / prospects' needs.
• Constantly build knowledge of the market, customers, and broader economic factors and have an expert understanding of the Bank's Retail Credit Policies and Procedures and being able to interpret and apply them effectively.
• Identify and respond to changes in the business environment, establishing action plans to address customer issues and priorities.
• Assist Private Bankers in cross selling the full range of products to existing and new customers, as applicable to maximize revenue/profit and retention of relationships based on the risk profile of the customer.
• Deliver the Bank by recommending, introducing, and referring appropriate Wealth and TD BFG Business Partners and Products.
• Be actively involved in ensuring the Private Banking Market being supported meets or exceeds its LEI target.
• Actively manage relationships within and across various business lines/ corporate and/or control functions and ensure alignment with enterprise and/or regulatory requirements.
• Contribute to a fair, positive and equitable environment that supports a diverse workforce.
• Acts as a subject matter expert and/or a resource for others.

Job description

Work Location: Vancouver, British Columbia, Canada Hours: 37.5 Line of Business: Credit Management Pay Details: $69,700 - $98,400 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description

Department Overview TD Wealth is focused on the delivery of legendary client experiences to Mass Affluent and High-Net Worth clients through an integrated team of professionals across Private Investment Advice, Private Investment Counsel, Financial Planning, Private Banking, Private Trust, Wealth Insurance and Wealth Advisory Services. The Credit Solutions Group is focused on helping to create and implement complex structured financial solutions providing superior risk adjusted after-tax rewards for Ultra High Net Worth and High Net Worth individuals, families, and business leaders. The department brings value through custom loan structures that help private Banking clients build net worth, protect what matters, implement tax-efficient strategies and leave a legacy. The target market includes UHNW and HNW individuals and their families, successful business entrepreneurs and professionals. The group has direct accountability and responsibility to assist and educate Private Banking managers and their teams across the country in credit structures.

Key Accountabilities

• Support Private Bankers in booking new business by structuring, assessing and submitting for adjudication competitive credit requests in a timely manner to meet customer needs
• Assess credit risk in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, and risk policies) to increase profitability and enable business growth
• Continually deliver exceptional customer service at every interaction and execute on plans to continuously improve the customer experience
• Utilize sales platform to build a robust understanding of our customers' / prospects' needs
• Constantly build knowledge of the market, customers, and broader economic factors and have an expert understanding of the Bank's Retail Credit Policies and Procedures and being able to interpret and apply them effectively
• Identify and respond to changes in the business environment, establishing action plans to address customer issues and priorities
• Assist Private Bankers in cross selling the full range of products to existing and new customers, as applicable to maximize revenue/profit and retention of relationships based on the risk profile of the customer
• Deliver the Bank by recommending, introducing, and referring appropriate Wealth and TDBFG Business Partners and Products
• Be actively involved in ensuring the Private Banking Market being supported meets or exceeds its LEI target.
• Actively manage relationships within and across various business lines/ corporate and/or control functions and ensure alignment with enterprise and/or regulatory requirements
• Contribute to a fair, positive and equitable environment that supports a diverse workforce
• Acts as a subject matter expert and/or a resource for others

Job Requirements

• 3- 5 years' experience in personal or real estate credit
• Experience with complex credit would be considered an asset
• Strong customer service orientation
• The ability to engage in active dialogue with internal and external stakeholders
• Solid credit, analytical and problem-solving skills.
• Excellent communication and organizational skills.
• Strong team player

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

Additional Information

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. We look forward to hearing from you!

Language Requirement (Quebec only): Sans Objet

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Our Values

At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.

Our Commitment to Diversity, Equity, and Inclusion

At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.

Helping to Make an Impact in Communities – TD Ready Commitment

TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of C$1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities.

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