Senior Account Manager, Prairies

Esri Canada Limited; Edmonton; Hybrid; CAD 105,000 - 125,000; Full time

Benefits offered by this job

Work from Home or hybrid work

Generous Paid Time Off

Office travel as needed

Job summary

Esri Canada is seeking a Senior Account Manager to lead strategic sales and manage key accounts in the Prairies. The role focuses on owning account strategy, revenue performance, and senior‑level client relationships with autonomy in a hybrid Edmonton setting.

The position requires 7+ years in complex sales, experience with enterprise software or GIS solutions, and proficiency in Salesforce. English fluency is essential; French is a bonus.

Qualifications

• Minimum 7 years of experience in sales or account management with complex, solution-based selling.
• Experience managing large or complex customer accounts and closing high-value sales.
• Experience selling enterprise software or GIS-related solutions is a plus.
• Proven ability to act as a trusted advisor to senior stakeholders.
• Strong strategic thinking and cross-functional leadership without formal authority.
• Proven negotiation and influencing skills in complex sales situations.
• Proficiency with Salesforce or similar CRM tools to manage pipeline.
• Fluency in English is essential; French is a bonus.

Responsibilities

• Lead strategic account planning and sales execution for complex accounts.
• Sell at a strategic level within accounts and understand business priorities.
• Generate new opportunities through outbound prospecting and networking.
• Develop multi-year account strategies aligned to objectives.
• Lead cross-functional collaboration across Sales, Customer Success, and Partners.
• Own forecasts and pipeline visibility in Salesforce.

Skills

Strategic sales

Account management

Negotiation

Cross-functional leadership

English fluency

Tools

Salesforce

Job description

Esri Canada has an exceptional opportunity for a full-time Senior Account Manager to join our Sales team in the Prairies region.

Reporting to the District Manager of Prairies Sales, the Senior Account Manager is responsible for leading strategic sales and account management activities for complex customer accounts, owning account strategy, revenue performance, and senior‑level customer relationships. Operating with a high degree of autonomy, this role positions Esri Canada’s software, professional services, and training solutions to address complex customer needs while coordinating cross‑functional teams to drive long‑term account growth and value.

This role will be based hybrid in Edmonton, Alberta, Canada.

A Day in the Life of a Senior Account Manager at Esri Canada:

• Lead strategic account planning and sales execution for complex customer accounts, accountable for revenue performance and long‑term account growth.
• Independently sell at a strategic level within accounts, demonstrating a strong understanding of customer business priorities, operating environments, and decision‑making processes.
• Proactively generate and pursue new sales opportunities through strategic outbound prospecting, social selling, networking, and targeted account outreach within complex customer environments.
• Develop and execute multi‑year account strategies aligned to customer objectives and Esri Canada’s market and growth priorities.
• Act as the primary sales lead for assigned accounts, orchestrating cross‑functional involvement across Sales, Customer Success, Professional Services, and Partners.
• Lead complex negotiations and influence customer decision‑making in multi‑stakeholder and potentially sensitive environments.
• Analyze market, industry, and account dynamics to adapt sales strategies and respond to emerging opportunities or risks.
• Maintain ownership of account plans, forecasts, and pipeline visibility in Salesforce to support performance management and planning.

What you bring to the team:

• Minimum 7 years of experience in sales or account management involving complex, solution‑based selling.
• Demonstrated experience managing large or complex customer accounts and closing high‑value sales opportunities.
• Experience selling enterprise technology, software, or GIS‑related solutions is an asset.
• Demonstrated ability to operate as a trusted advisor to senior customer stakeholders.
• Proven strategic thinking skills applied to complex account and sales environments. Demonstrated ability to lead and influence cross‑functional teams without formal authority.
• Proven negotiation and influencing skills in complex or ambiguous sales situations.
• Demonstrated commercial and financial acumen, including forecasting and pipeline management.
• Proven ability to communicate complex concepts clearly and persuasively to varied audiences.
• Demonstrated proficiency using Salesforce or similar CRM tools to manage pipeline, forecasting, and account activity.
• Fluency in English is essential, as this role requires regular client communication and support in English-speaking regions

Bonus points for this position:

• Bilingual proficiency (English / French) is considered an asset.

At Esri Canada, we are committed to fair and competitive compensation. This role offers a base salary range of $105,100to $124,800 annually, determined based on experience, skills, and internal equity. We regularly benchmark across a variety of positions, industries and levels to ensure we remain competitive in the market.

What Esri Canada offers you:

We prioritize our employees’ well-being and work-life balance. Our benefits include:

• Work from Home or hybrid work
• Generous Paid Time-Off: Enjoy up to 6 weeks of time off per year, including:
• 3 weeks of paid annual vacation, increasing with years of service
• 50 hours of Paid-Time Off (PTO) for personal needs
• 32 hours of Summer Days
• Winter holiday office closure
• RRSP match increasing with years of service
• Training and development programs for professional growth
• Company perks including discounts on gym memberships, technology purchases and more.
• Company-sponsored events and social activities
• Employee-driven initiatives such as yoga sessions, book clubs, interactive podcasts, and more.

Esri Canada fosters a dynamic and inclusive work culture, the opportunity to build your skills, and the flexibility to work remote or at any of our offices across Canada. Occasional travel to corporate offices or customer sites may be required for certain positions. We offer attractive salaries, an engaging work environment, and an outstanding benefits package with generous time-off. We value employment equity and will provide accommodations upon request at any stage of the hiring process. We appreciate all applications, but only those selected for an interview will be contacted. Our hiring process includes background checks as a condition of employment.