Senior Account Manager/Client Partner

Euristiq; Toronto; On-site; CAD 120,000 - 180,000; Full time

Job summary

Euristiq is seeking an experienced Client Partner to drive growth within strategic accounts in Toronto. You will cultivate strong relationships with client stakeholders, align Euristiq delivery with business goals, and shape expansion opportunities across multiple teams.

This role requires 5+ years in account management or consulting sales, a track record of growing accounts, and comfort engaging both business and technical stakeholders.

Qualifications

• 5+ years in account management, client partnership, strategic account growth, consulting sales, or similar role.
• Proven track record of growing existing accounts
• Experience working with enterprise or upper-mid-market clients
• Experience navigating complex client organizations and multiple stakeholders

Responsibilities

• Own commercial growth of assigned strategic accounts
• Develop account plans for top clients
• Identify new teams, business units, projects, and opportunities within accounts
• Bring client and market insights back into Euristiq’s growth strategy
• Support selected new-logo opportunities when relationship-led or account-adjacent

Skills

Account management

Relationship building

Strategic growth

Stakeholder management

Consulting sales

Tools

CRM software

Job description

We’re looking for an experienced Client Partner responsible for growing strategic client accounts by building trusted relationships, identifying new opportunities, and turning delivery success into long-term commercial expansion.

This person sits between the client, Euristiq leadership, and delivery teams. They help deepen relationships, improve account visibility, protect client health, and create revenue growth from existing accounts and selected high-potential prospects.

Mission:

Strengthen Euristiq’s position inside strategic accounts and turn strong delivery into stronger, broader, and longer-term client partnerships.

Key Outcomes:

• Grow revenue from assigned accounts
• Increase the number and quality of stakeholder relationships inside each account
• Identify and shape expansion opportunities early
• Improve account planning and commercial discipline
• Protect retention by spotting risks before they become problems
• Position Euristiq as a strategic partner, not just a vendor

Responsibilities

• Own commercial growth of assigned strategic accounts
• Develop account plans for top clients
• Identify new teams, business units, projects, and opportunities within accounts
• Bring client and market insights back into Euristiq’s growth strategy
• Support selected new-logo opportunities when relationship-led or account-adjacent

Client Relationship Management:

• Build strong relationships with client stakeholders at multiple levels
• Lead regular account reviews and strategic client check-ins
• Work with delivery leaders and engineering leadership to shape follow-on work
• Coordinate proposals, renewals, staffing expansions, and commercial discussions

Account Health & Operations:

• Surface account risks early and drive mitigation internally
• Maintain accurate CRM and account intelligence

Scope of the Role:

This is not a project management role.
This is not a customer support role.
This is not a pure outbound sales role.

This role owns:

Required skills

Client Partnership & Account Growth:

• 5+ years in account management, client partnership, strategic account growth, consulting sales, or similar role
• Proven track record of growing existing accounts
• Experience working with enterprise or upper-mid-market clients
• Experience navigating complex client organizations and multiple stakeholders

Software Services Background:

• Experience in software development services, IT consulting, digital transformation, cloud, or engineering services
• Comfortable engaging both business and technical stakeholders

Personal Qualities:

• Strong executive presence and credibility with senior clients
• Commercially sharp with strong judgment
• Structured, proactive, and high ownership mindset
• Relationship-driven, but disciplined

Strong Fit for Euristiq

• Understands custom software services and delivery realities
• Can work well with founders, architects, delivery leaders, and clients
• Knows how to grow accounts without becoming pushy or transactional
• Can spot business pain and connect it to Euristiq capabilities
• Able to turn client trust into new opportunities over time

Background in IT outsourcing, outstaffing, or consulting services is required.

We consider all qualified applicants regardless of age, sex, sexual orientation, gender identity, disability, veteran status, nationality, religion, race, color, and other protected characteristics under applicable law.