Senior Account Manager

Jooble; Saint-Nazaire-d'Acton; On-site; CAD 70,000 - 100,000; Full time

Job summary

A rapidly growing company is seeking a Senior Account Manager in Quebec. This role involves guiding e-commerce brands through digital marketing strategies, managing a vast client portfolio, and ensuring high-impact campaigns run smoothly. Ideal candidates will have extensive experience in account management and a strong understanding of performance media.

Benefits

Time off without limits

Healthcare coverage

Learning from industry experts

Qualifications

• 5+ years in account management or client services within a digital marketing or agency setting.
• Proven experience working with both small DTC brands and large e-commerce companies.
• Deep expertise in either Meta or Google Ads.

Responsibilities

• Act as the primary point of contact with a client portfolio of 20-40+ brands.
• Lead routine calls with clients to review performance and initiatives.
• Collaborate with internal media experts and creatives to ensure campaign success.

Skills

Data-savvy

Performance-oriented

Strong understanding of AI tools

Deep understanding of market trends

Exceptional organizational skills

Strategic thinking

Exceptional written communication skills

Exceptional verbal communication skills

Tools

ClickUp

Monday

Job description

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Who We Are

DOE Media is a premier, data-driven firm specializing in global digital advertising and retention marketing. Our expertise lies in crafting sophisticated solutions that drive substantial growth for partners, ranging from dynamic startups to Fortune 500 brands. With a versatile portfolio, we engage with both B2B and B2C partners, including eCommerce, franchises, technology, apps, sports, events, financial services, and retailers. DOE Media has generated over $2+ Billion in trackable, profitable online revenues. Marketing is moving fast, and so are we. As the marketing world evolves, we’re evolving with it, embedding AI into how we think, create, and optimize. It’s how we stay ahead of the curve, not just on it

Founded by seasoned entrepreneurs with a history of successfully building, scaling, and exiting direct-to-consumer (D2C) businesses, DOE Media is committed to delivering EBITDA-driven growth for our valued partners.

Embracing a culture built on the pillars of Data Over Ego, Partners as the Hero, Cutting Edge Knowledge - We are the Experts, Professionalism, and Work Ethic define who we are. If your values resonate with ours, we're eager to meet you!

WHERE WE ARE GOING

Having propelled ourselves forward with an impressive $550+ million in digital ad spend and a remarkable $2+ billion in generated revenue over the past three years, our journey has been nothing short of extraordinary. Yet, we're not hitting the brakes; rather, we're gearing up for an ambitious future! Our sights are set on expanding our in-house team and client base sevenfold within the next five years.

As we continue to evolve, this is your golden opportunity to be an integral part of our forward-thinking journey. Join us and be a catalyst for the exciting chapters that lie ahead!

Who We’re Looking For

We’re on the hunt for a Senior Account Manager with a strategic mindset to join our growing team. This role extends beyond basic client service—you’ll act as a trusted advisor, guiding e-commerce brands (both emerging and established) through data-driven marketing strategies across Meta, Google, and other platforms. This is not similar to a telephone account management role of communications from 1 team to another. Here, you will help lead strategy across a large portfolio of brands (20-40+) across different industries.

You’ll be the primary point of contact between internal teams and clients, managing expectations, leading performance conversations, and ensuring that high-impact campaigns run smoothly.

You're not just a big thinker—you’re a high-output executor who understands performance media and knows how to rally a creative team to deliver work that wins.

What You’ll Do

• Act as the primary point of contact with a client portfolio of 20-40+ brands across a variety of verticals, and ensure timely, clear, and professional client communication via video calls, email, and Slack
• Lead routine calls (weekly or biweekly) with clients to review performance, creative initiatives, and their product and promotion calendars
• Communicate closely with clients to refine marketing initiatives, gather feedback, and ensure alignment with their brand vision and marketing goals
• Serve as the client’s trusted advisor on digital marketing strategy on Facebook Ads, Google Ads, TikTok Ads, and other paid media platforms
• Collaborate with internal media experts, creatives, and analysts to ensure campaign success
• Lead or coordinate strategic planning and performance reviews for a portfolio of e-commerce clients (ranging from startups to large-scale brands)
• Maintain precise task and timeline management via ClickUp
• Translate complex performance data into actionable recommendations and storytelling
• Stay ahead of platform trends and apply new strategies across client accounts
• Proactively identify growth opportunities and solve challenges before they arise
  
  

What You Bring

• Data-savvy and performance-oriented—you know how to use results to make smart decisions
• Strong utilization and understanding of AI tools and prompt engineering to enhance ideation, streamline workflows, and inspire high-performing creative concepts
• Passion for pushing creative boundaries, testing new ideas, and leveling up continuously
• Deep understanding of market trends, consumer psychology, and storytelling frameworks
• 5+ years in account management or client services within a digital marketing or agency setting.
• Proven experience working with both small DTC brands, large e-commerce companies, and B2B lead generation businesses.
• Deep expertise in either Meta or Google Ads—both is a plus, with the ability to look into account performance live on calls if necessary.
• Impeccable organizational skills; thrives in a fast-paced, multitasking environment.
• Strategic thinker with a high attention to detail.
• Proactive and self-driven; doesn’t wait to be told what to do.
• Expert using project management tools like Clickup or Monday
• Exceptional written and verbal communication skills.
  
  

What You’ll Find Here

• Benefits that matter like time off without limits, healthcare coverage, and more
• Learning from the best. Collectively, we have years of expertise in ecommerce, digital advertising, and brand optimization
• A challenge. We’re here to push you. Our goal is to give you experience and connections you won’t forget
• Access to our leadership, industry experts, and peers that care about you and your development

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Software Development

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