Senior Account Manager

WORKFORCE - Staffing Solutions; Burnaby; On-site; CAD 110,000 - 150,000; Full time

Job summary

WORKFORCE - Staffing Solutions in Burnaby, BC, is seeking an experienced Senior Commercial Account Executive to own a premier VIP client portfolio. You will advise high-value commercial clients on coverage, renewals, and growth, while an admin team handles paperwork for you.

Bring 10+ years of commercial insurance brokerage experience, BC Level 2 license or CAIB/CIP, and proficiency with Applied Epic and Microsoft Office.

Qualifications

• 10+ years of commercial insurance brokerage or account management experience with mid-to-large commercial risks.
• Active BC Level 2 General Insurance License or CAIB/CIP designation (Ontario RIBO asset or willingness to obtain).
• Proficiency with Applied Epic (or similar CRM) and Microsoft Office Suite.

Responsibilities

• Direct the strategy and servicing for a portfolio of established VIP commercial accounts, ensuring retention and continuity.
• Lead as the insurance advisor on complex risks, renewals, coverage enhancements, and market remarketing.
• Identify growth opportunities and write new commercial lines business across existing accounts.

Skills

Client relations

Negotiation

Relationship building

Presentation

Tools

Applied Epic

Microsoft Office

Job description

A well-established, independent Canadian brokerage is expanding its commercial lines practice and seeking an experienced Senior Commercial Account Executive to take ownership of a premier, long-standing VIP client portfolio. You will manage and advise high-value commercial clients on their coverage, supported by a dedicated admin team that handles the paperwork so you can focus on building relationships, renewals, and account growth

Key Responsibilities

• Portfolio Stewardship: Direct the strategy and servicing for a portfolio of established VIP commercial accounts, ensuring exceptional retention and continuity.
• Advisory & Solutions: Act as the lead insurance advisor on complex risks, policy renewals, coverage enhancements, and market remarketing.
• Growth & Cross-Selling: Identify organic expansion opportunities across existing accounts and write new commercial lines business.
• Underwriter Collaboration: Partner closely with market underwriters and internal marketing specialists to place coverage and negotiate optimal terms.
• Workflow Leadership: Oversee policy changes, endorsements, and renewals in coordination with your dedicated administrative support team.

What You Bring

• Experience: 10+ years of commercial insurance brokerage or account management experience handling mid-to-large commercial risks.
• Licensing: Active BC Level 2 General Insurance License or CAIB / CIP designation. (A current Ontario RIBO license is an asset, or willingness to obtain it with company support).
• Technical Skills: Proficiency with Applied Epic (or similar brokerage CRM) and Microsoft Office Suite (Word, Excel, Outlook).
• Client Acumen: Strong presentation, negotiation, and relationship-building skills for senior-level client interactions.
• Independence: Proven ability to manage an established book of business autonomously within a collaborative team environment.