Senior Account Executive (3 Month FTC)

Dept; Toronto; Hybrid; CAD 60,000 - 70,000; Full time

Benefits offered by this job

Hybrid/remote policy

Competitive salary

Mental health support

15 days paid holiday

Office refreshments

Family friendly policies

Social & cultural events

Learning & development

Buddy programme

DEPT cares month

Job summary

DEPT® is seeking a Senior Account Executive to join the Global Studios team. You will manage creative content delivery across multiple projects, coordinate with designers and the accounts team, and ensure timely, on-brand campaign execution at a global level.

You will act as a trusted adviser, distilling feedback, planning workflows across time zones, and maintaining client relationships while protecting brand values.

Qualifications

• Experience managing creative or tech marketing projects.
• Ability to deliver multi-channel marketing communications including digital.
• Strong organizational skills with the ability to manage multiple projects simultaneously.

Responsibilities

• Manage, draft and review client briefs.
• Ensure client deadlines across campaigns and coordinate with Account Director on capacity.
• Oversee workflows across timezones and ensure clear communication between teams.
• Distill client feedback for designers and copywriters.
• Prioritize workloads and escalate when needed.
• Protect DEPT® brand values while meeting client requirements.
• Build strong relationships with internal stakeholders through meetings and briefings.
• Maintain high standards and add value wherever possible.
• Ensure projects are delivered on time and within budget.
• Promote DEPT® products and services to clients.
• Escalate issues to senior management when they might impact accounts.

Skills

Project management

Multi-channel marketing

Highly organized

Strategic thinking

Time management

Learning mindset

Team player

Production knowledge

Communication skills

Planning & organization

Client & supplier relationships

Budget awareness

Job description

This is a 3-month fixed-term employment contract ending December 31, 2026, with the possibility of extension.

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

JOB PURPOSE

This role is part of our Global Studios team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients.

As a Senior Account Executive, you’ll be joining a team that works on producing creative content at scale at a global level. As a project manager you will be supporting across the account as a whole ensuring consistent and successful delivery of multiple projects, managing workflows and ensuring processes and running smoothly and efficiently. You will be working closely with Designers, and the Accounts team within the agency to ensure successful campaign deliveries. You will be required to manage internal client briefs with the team, plan, assign, review, and contribute to process optimisations ensuring projects are well managed contributing to the overall agency workload in partnership with the rest of the team.

WHAT YOU’LL DO

• Manage, draft and review client briefs
• Ensure client deadlines are met across multiple campaigns and liaising with the Account Director on the teams capacity
• Manage workflows across timezones ensuring concise communication and management of workflows between teams
• Clearly and effectively distill and transfer client feedback to designers, copywriters
• Prioritising workloads for the team, and escalating when needed
• Ensure client requirements are met whilst protecting DEPT® brand values
• Maintain a full understanding of the clients’ business, strategies, objectives, brand, audiences, and challenges, advising on the communications solution that best meets their needs, with the objective to becoming a trusted adviser
• Build excellent working relationships with internal stakeholders – by attending regular meetings, video conference calls, planning sessions, briefing meetings, and participating in evaluation reviews
• Ensure high standards are maintained and add value wherever possible
• Ensure success criteria are met and projects are delivered to time and to budget
• Maintain a good knowledge of all DEPT® products and services and actively promote them to clients
• Escalate to senior management with internal and external issues and events that might impact accounts positively or negatively

WHAT YOU BRING

• Project management experience in creative or tech marketing
• Experience delivering a broad range of multi-channel marketing communications including digital
• Extremely organised, with the ability to manage multiple projects simultaneously
• You are ambitious with the ability to think strategically, contribute something new to the agency
• Ability to work within short timeframes and meet deadlines with ease and efficiency, successfully managing schedules and priorities
• Highly motivated to learn, grow and improve
• Personable, approachable demeanor and motivating team player
• Moderate understanding of production and interactive processes
• Excellent oral and written communication skills
• Superb planning and organisation ability
• Ability to manage and develop client and supplier relationships
• Basic understanding of financials to effectively manage budgets

WE OFFER

• A flexible, hybrid/remote working policy
• An excellent salary based on experience and equal pay policies
• Mental health support, and company sick pay scheme.
• 15 days paid holiday annually (plus Public Holidays).
• Refreshments are provided in the office all week
• Enhanced family friendly policies to support new parents.
• Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
• Inspirational Talks, bringing the outside in with regular guest speakers and events.
• Learning and Development, supporting your growth with continuous opportunities to learn and advance.
• Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®.
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

AI Disclosure

At DEPT®, we use AI-assisted technology (Metaview) to capture notes and summarize interview conversations, so our interviewers can stay fully focused. Using the AI is optional, just let us know if you’d prefer it not be used.

The anticipated annual salary range for this position is $60,000 – $70,000 CAD. Salary is based on relevant experience, expertise, and organizational impact.

This posting reflects an existing vacancy at DEPT®.

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

DIVERSITY, EQUITY & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here .