Senior Account Executive

Syneos Health, Inc.; Canada; Remote; CAD 107,000 - 128,000; Full time

Job summary

Syneos Health, Inc. is seeking a Senior Account Executive Remote, Canada.

You will serve as the primary customer contact on a tactic level, supporting upper-level management and partnering with Agency Operations to ensure tactical objectives align with brand strategy. You will collaborate with the Project Manager and Planner, build relationships with customer contacts, write project briefs, and initiate new requests.

Qualifications

• 3+ years’ relevant customer experience in marketing, healthcare, or other related disciplines or 3+ years’ relevant agency side experience.
• Proficient in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel)

Responsibilities

• Partner with the Project Manager and Planner to manage changes to project parameters that may affect timing, cost, or workload.
• Build relationships with customer contacts and colleagues, providing value as source of information relative to tactical strategy, brand objectives, and business needs
• Assist in writing project briefs and securing signed copies from customer
• Orchestrate pre-kickoff meetings and initiation of new customer request
• Manage budgetary needs of the customer in partnership with the Planner
• 3+ years’ relevant customer experience in marketing, healthcare, or other related disciplines or 3+ years’ relevant agency side experience

Skills

Client relations

Budget management

Project coordination

MS Office proficiency

Communication

Tools

Adobe Professional

Job description

Updated: October 6, 2026
Location: Remote, Canada
Job ID:17538

In this role, you will function as the primary customer contact on a tactic level, supporting upper-level customer management team members and partnering with Agency Operations. As Senior Account Executive, you will be responsible for day-to-day account activities and ensure the execution of tactical objectives are aligned with customer expectations and overall brand strategy. You will:

• Partner with the Project Manager and Planner to manage changes to project parameters that may affect timing, cost, or workload
• Build relationships with customer contacts and colleagues, providing value as source of information relative to tactical strategy, brand objectives, and business needs
• Assist in writing project briefs and securing signed copies from customer
• Orchestrate pre-kickoff meetings and initiation of new customer request
• Manage budgetary needs of the customer in partnership with the Planner
• 3+ years’ relevant customer experience in marketing, healthcare, or other related disciplines or 3+ years’ relevant agency side experience
• Proficient in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel)

Desired Requirements:

• Adobe Profession experience

The annual base salary for this position ranges from $75,000 to $90,000. The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate’s qualifications, skills, competencies, and proficiency for the role. In addition, some positions may include eligibility to earn commissions/bonus based on company and / or individual performance.

At GSW, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

GSW is a full-service healthcare communications agency that goes beyond advertising to create personalized brand experiences that involve, inspire, educate and activate people through ongoing brand journeys. As one of the world’s ten most-awarded healthcare advertising agencies, GSW is hell-bent not to replace the same old with the same old. This is achieved through a provocative premise — if other brands communicated the way healthcare brands do, how many customers would they have? GSW turns against this premise through discovery of beneath-the-surface customer insights that we impact with stories, simplicity and authenticity.

W o r k H e r e M a t t e r s E v e r y w h e r e | How are you inspired to change lives?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled). At?Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.

Discover what our more than 29,000 employees already know: work here matters everywhere. We work hard,and smart, all in the name of getting much-needed therapies to thosewho need them most. A career with Syneos Health means your everyday work improvespatients’ lives around the world. Selecting us as an employer secures a career inwhich you’re guaranteed to:

Syneos Health ® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Together we share insights, use the latest technologies and apply advanced business practices to speed our customers’ delivery of important therapies to patients.