Self-Storage Customer Specialist — Part-Time, Growth & Bonus

Mini Mall Storage; Russell; On-site; CAD 26,000 - 30,000; Part time

Benefits offered by this job

Competitive hourly pay.

Performance-based bonus program.

Career growth opportunities.

Safety-first, team-oriented culture.

Job summary

Mini Mall Storage is seeking a part-time Customer Service Representative in Russell, ON to blend customer service with sales and property operations. You will help customers find storage solutions while keeping the facility safe, clean, and welcoming.

The role offers competitive hourly pay, a bonus program, and clear opportunities for career growth within a fast-growing company. Background checks are required.

Qualifications

• High school diploma or equivalent required.
• Experience in customer service, sales, retail, hospitality, or property management is a plus.
• Strong communication and organizational skills are essential.
• Background check required in the hiring process.
• Basic computer skills including Microsoft Office.

Responsibilities

• Assist customers in person, by phone, and online.
• Convert leads into rentals through consultative selling and relationship building.
• Complete rental agreements, payments, and documentation accurately.
• Support collections, delinquency management, and auction processes.
• Conduct property inspections and maintain unit inventory.
• Ensure facility cleanliness, safety, security, and brand standards.
• Process payments and daily reconciliation.
• Support maintenance and property improvement initiatives.

Skills

Customer service

Sales

Retail

Hospitality

Property management

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Mini Mall Storage is seeking a part-time Customer Service Representative in Russell, ON to blend customer service with sales and property operations. You will help customers find storage solutions while keeping the facility safe, clean, and welcoming.

The role offers competitive hourly pay, a bonus program, and clear opportunities for career growth within a fast-growing company. Background checks are required.