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Self-Checkout Attendant

Walmart Canada

Timmins

On-site

CAD 30,000 - 40,000

Full time

8 days ago

Job summary

A leading retail company in Timmins is looking for a Self-Checkout Attendant to ensure a positive shopping experience. You will assist customers with self-service transactions, maintain a clean checkout area, and support efficient operations. Strong customer service skills and the ability to handle self-service technology are essential. This role offers comprehensive benefits and opportunities for advancement.

Benefits

Health coverage
Paid time off
Store discount
Deferred Profit Sharing
Access to Live Better U programs

Qualifications

  • Ability to assist customers with self-service checkout technology.
  • Strong communication skills in a fast-paced retail environment.
  • Operational and safety awareness in handling spills and hazards.

Responsibilities

  • Maintain the self-checkout area clean and organized.
  • Educate customers on efficient self-service options.
  • Promote company programs and respond to EAS alarms.

Skills

Customer service
Technical support for self-service checkout
Communication
Attention to detail
Time management
Organizational skills
Multitasking
Job description

Walmart stores are at the heart of the local community, and as a Self-Checkout Attendant, you’ll provide exceptional customer service to ensure a positive shopping experience. You will assist customers processing transactions through the self-service area, keeping the checkout zone neat, organized, and functioning smoothly.

At Walmart, you’ll be part of a team delivering exceptional customer experiences and helping Canadians save money to live better. This role focuses on maintaining a clean, safe self-checkout environment while educating customers and supporting efficient self-service checkout operations.

About the role: Self-Checkout Attendant

As a Self-Checkout Attendant, you will keep the area neat, clean, and organized, removing debris or spills promptly. You will educate customers on efficient use of self-service options, observe activities to determine when assistance or quality checks are needed, and provide courteous support.

You will promote company programs (e.g., credit card service, product protection, charity initiatives) when applicable, respond to EAS alarms and complete the “Failure to Deactivate” log, call the Customer Service Manager for cash or technical issues, and return Scan & Go scanners to their home station after use. All tasks follow company policies and aim to maintain a smooth checkout process.

Benefits and Salary

Comprehensive Retail Benefits: Walmart Canada offers health coverage, life insurance, paid time off, store discount, Deferred Profit Sharing, and access to Live Better U programs. These benefits support your well-being and career growth as a retail hourly associate.

Career Development & Work-Life Balance: Working as a Self-Checkout Attendant builds skills in retail customer service and self-service technology support, which may lead to advancement within Walmart. Salary is determined by location, experience, and employment status.

Requirements / Skills

Essential Customer Service & Technical Skills: Ability to assist customers with self-service checkout technology, observe and intervene politely for quality checks, and respond to EAS alarms. Strong communication, attention to detail, and a positive attitude are critical in a fast-paced retail environment.

Operational & Safety Awareness: Keep the self-checkout zone free of debris and hazards, handle spills or foreign objects promptly, and follow company health and safety procedures. Ability to identify and escalate technical issues or low cash situations to management is required.

  • Keep self-checkout area neat, clean, and organized
  • Educate customers on correct and efficient use of self-service options
  • Promote credit card service, product protection, and charity initiatives when applicable
  • Observe customer activity and provide assistance or quality checks politely
  • Respond to EAS alarms and complete “Failure to Deactivate” log accurately
  • Contact Customer Service Manager for cash shortages or technical issues
  • Return Scan & Go scanners to their home station after use
  • Follow company policies and ensure a safe, reliable checkout process
  • Work flexible shifts (morning, afternoon, evening, night), weekends, and holidays
  • Strong time management, organizational, and multitasking skills
How to Apply

If you’re ready to join Walmart Canada as a Self-Checkout Attendant and support efficient self-service checkout operations while delivering outstanding customer service, click the button below to apply.

Demonstrate Self-Service Support Skills: Prepare examples of guiding customers through self-checkout, explaining quality checks, and handling EAS alarms. Highlight your ability to keep the checkout zone organized and resolve issues promptly to align with Walmart’s focus on efficient retail operations.

Emphasize Customer Interaction & Communication: Be ready to discuss greeting customers politely, educating them on self-service options, and promoting programs like credit services or product protection. Show how your communication skills contribute to a positive shopping experience.

Show Adaptability & Safety Awareness: Illustrate your readiness to maintain a clean, safe environment by removing hazards and following health and safety procedures. Provide examples of working flexible shifts and collaborating with team members to ensure smooth checkout processes in a high-volume, retail setting.

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