Self Checkout Attendant

Walmart; Port Hawkesbury; On-site; CAD 22,000 - 26,000; Full time

Job summary

Walmart Canada is hiring a Self-Checkout Attendant in Port Hawkesbury, NS. This role focuses on delivering superior customer service and guiding customers through self-checkout transactions to ensure a smooth shopping experience.

Responsibilities include maintaining a tidy self-checkout area, educating customers on usage, and assisting with transactions and quality checks as needed. The position starts at CAD 16.90 per hour and requires being 16 years or older.

Qualifications

• Customer service experience preferred.
• Ability to educate customers on self-service options.
• Knowledge of store policies and promotions is a plus.

Responsibilities

• Keep self-checkout areas neat and organized.
• Educate customers on self-checkout usage.
• Promote Walmart sponsor programs when applicable.
• Observe customers and offer assistance as needed.
• Explain interventions and quality checks calmly when needed.
• Respond to EAS alarms and document incidents.
• Contact the Customer Service Manager for issues.
• Return Scan & Go scanners to their designated place.

Skills

Customer service

Self-service guidance

Retail knowledge

Job description

Position Summary…

Working as a Self-Checkout Attendant at Walmart Canada is a great way to develop your skills in the retail industry. A Self-Checkout Attendant provides exceptional customer service to ensure a positive shopping experience and assists customers processing transactions through the self-service area(s). If you are looking for an exciting job in customer service or retail, working as a Self-Checkout Attendant may be a great fit for you!

What you’ll do…

1. Keeps the area neat, clean and organized and free of fixtures, unnecessary debris, foreign objects, and liquids.
2. Educates customers on the correct and efficient use of self-service options, when applicable.
3. Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives, when applicable.
4. Observing the activities of a customer to determine when and if assistance is needed.
5. When self-service interventions and quality checks are required, politely explaining the reasons for the intervention or quality checks while positively reassuring customers that periodic quality checks and interventions are normal protocol when using self-serve checkout options.
6. Demonstrates knowledge about responding to EAS alarms and filling out the “Failure to Deactivate” Log.
7. Calls the Customer Service Manager when the self-service area(s) is low on cash or has a technical issue.
8. Returns Scan & Go scanners to their home after use.

The minimum rate of pay for this position starts from $16.90.

Le taux horaire minimum pour ce poste débute à 16.90.

Minimum Qualifications…

Age - 16 or older

Preferred Qualifications…

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

47 Paint St Unit 17, Port Hawkesbury, NS B9A 3J9, Canada

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