Self Checkout Attendant

Walmart; City of Leduc; On-site; CAD 18,000 - 26,000; Full time

Job summary

Walmart Canada in Leduc, AB is hiring for a Self-Checkout Attendant to deliver outstanding customer service at the self-checkout area. You will help customers process transactions and ensure a smooth shopping experience in a fast-paced retail environment.

The role requires you to maintain an organized area, educate customers on self-checkout usage, and support various store programs while staying vigilant for potential issues and safety protocols.

Qualifications

• Must be 16 years or older.

Responsibilities

• Keeps the self-checkout area neat, clean and organized.
• Educates customers on the correct use of self-service options.
• Promotes Walmart sponsor programs and services when applicable.
• Observes customers to determine when assistance is needed.
• Explains interventions and quality checks politely and reassuringly.
• Responds to EAS alarms and completes the corresponding log.
• Calls the Customer Service Manager when the self-service area needs attention.
• Returns Scan & Go scanners after use.

Skills

Customer service

Cash handling

Communication

Self-checkout operations

Tools

Self-checkout systems

Job description

Position Summary…

Working as a Self-Checkout Attendant at Walmart Canada is a great way to develop your skills in the retail industry. A Self-Checkout Attendant provides exceptional customer service to ensure a positive shopping experience and assists customers processing transactions through the self-service area(s). If you are looking for an exciting job in customer service or retail, working as a Self-Checkout Attendant may be a great fit for you!

What you’ll do…

1. Keeps the area neat, clean and organized and free of fixtures, unnecessary debris, foreign objects, and liquids.
2. Educates customers on the correct and efficient use of self-service options, when applicable.
3. Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives, when applicable.
4. Observing the activities of a customer to determine when and if assistance is needed.
5. When self-service interventions and quality checks are required, politely explaining the reasons for the intervention or quality checks while positively reassuring customers that periodic quality checks and interventions are normal protocol when using self-serve checkout options.
6. Demonstrates knowledge about responding to EAS alarms and filling out the “Failure to Deactivate” Log.
7. Calls the Customer Service Manager when the self-service area(s) is low on cash or has a technical issue.
8. Returns Scan & Go scanners to their home after use.

The minimum rate of pay for this position starts from $16.15.

Le taux horaire minimum pour ce poste débute à 16.15.

Minimum Qualifications…

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications…

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

5302 Discovery Way, Leduc, AB T9E 8J7, Canada

Important Note:

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