(CAN) Self Checkout Attendant

Walmart; Victoriaville; On-site; CAD 21,000 - 30,000; Part time

Benefits offered by this job

Disability accommodations

Job summary

Walmart Canada in Victoriaville, QC is seeking a Self-Checkout Attendant to assist customers with self-checkout, provide friendly service, and help ensure a smooth shopping experience. You’ll monitor the self-serve area, answer questions, and escalate issues as needed.

The role starts at a minimum rate of $18.25 per hour. If you’re 16 or older and enjoy retail, this is a good entry point into the Walmart team in a steady, customer-facing position.

Qualifications

• Age 16 or older.
• Clear communication with customers.
• willingness to learn self-checkout procedures.

Responsibilities

• Keeps the area neat, clean and organized.
• Educates customers on self-service options.
• Promotes Walmart sponsor programs when applicable.
• Observes customers to determine when assistance is needed.
• Explains interventions and quality checks calmly.
• Responds to EAS alarms and logs issues.
• Calls the Customer Service Manager for cash or technical issues.
• Returns Scan & Go scanners after use.

Skills

Customer service

Retail experience

Self-checkout knowledge

Attention to detail

Tools

EAS alarms

Job description

Position Summary…

Working as a Self-Checkout Attendant at Walmart Canada is a great way to develop your skills in the retail industry. A Self-Checkout Attendant provides exceptional customer service to ensure a positive shopping experience and assists customers processing transactions through the self-service area(s). If you are looking for an exciting job in customer service or retail, working as a Self-Checkout Attendant may be a great fit for you!

What you’ll do…

1. Keeps the area neat, clean and organized and free of fixtures, unnecessary debris, foreign objects, and liquids.
2. Educates customers on the correct and efficient use of self-service options, when applicable.
3. Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives, when applicable.
4. Observing the activities of a customer to determine when and if assistance is needed.
5. When self-service interventions and quality checks are required, politely explaining the reasons for the intervention or quality checks while positively reassuring customers that periodic quality checks and interventions are normal protocol when using self-serve checkout options.
6. Demonstrates knowledge about responding to EAS alarms and filling out the “Failure to Deactivate” Log.
7. Calls the Customer Service Manager when the self-service area(s) is low on cash or has a technical issue.
8. Returns Scan & Go scanners to their home after use.

The minimum rate of pay for this position starts from $18.25.

Le taux horaire minimum pour ce poste débute à 18.25.

Minimum Qualifications…

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications…

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

110 Blvd Arthabaska O, Victoriaville, QC G6S 0P2, Canada

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