Security Training Supervisor

Blackbird Security Inc.

Canada

On-site

CAD 52,000 - 72,000

Full time

5 days ago

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Benefits offered by this job

Competitive wages

Flexible schedules

Paid training and growth opportunities

Career advancement opportunities

Recognition programs and bonuses

Gym membership discount

Job summary

Blackbird Security Inc. seeks a Security Training Supervisor to lead uniform and tactical security teams in St. John's, Newfoundland. You will train staff, oversee daily operational functions, and ensure adherence to client policies and post-orders, while maintaining exceptional client service.

Join a growing national security company that values integrity and teamwork, with opportunities for growth and recognition based on performance.

Qualifications

Experience supervising security teams and operations.
Retail security experience is required.
Training experience is required.
Valid driver’s license and own vehicle are required.
Excellent communication skills, both written and spoken.

Responsibilities

Fully support the Management Team in operational functions of various sites.
Ensure staff are trained, well-dressed, and knowledgeable about duties.
Ensure guards follow Post-Orders and client policies.
Mentor guards to maintain high quality service.
Coordinate routines, shifts, and site reports in a timely manner.
Lead relationships with site guards and maintain professionalism.
Provide excellent customer service to clients and patrons.
Perform safety and security duties with integrity and professionalism.
Complete incident reports and required documentation for security purposes.
Respond to emergencies and coordinate with law enforcement as needed.

Skills

Supervisory experience

Training experience

Retail security experience

Communication skills

Job description

Job description:

Blackbird Security Inc. is looking to hire one Security Training Supervisor to oversee Uniform and Tactical Security as well as Loss Prevention Security in St. John's, Newfoundland.

Role Summary

Join our team as a Security Training Supervisor, and play a pivotal role in ensuring the ongoing success of Blackbird Security Inc. in delivering top-notch services to our clients in St. John's, Newfoundland. As the supervisor, you’ll be instrumental in building and leading a high-performing Security team, providing the necessary training and support to equip them for their responsibilities in the field.

What’s in it for you?

Competitive wages
Flexible schedules
Paid training and growth opportunities to excel in your role
Career advancement opportunities through internal promotions
Recognition programs and bonuses
GoodLife Fitness Gym Membership: Enjoy a 25% discount on all membership tiers, $0 enrollment fees, and the ability to share membership with a family member after completing the probationary period.

Job Responsibilities

Fully support the Management Team in operational functions of various sites.
Knowledge of company/ client policies to deliver superior quality of operational services and to ensure the well-being and preparedness of guards.
Ensure site staff is fully trained, well-dressed, and possess the necessary knowledge to comprehend and follow their duties and responsibilities.
Ensure guards are following Post-Orders and adhering to company and client policies.
Mentor guards to ensure high quality services are being provided.
Regular duty shifts will be part of your schedule.
Ensure all staff understand how to complete and file regular site and duty reports accurately, professionally, and in a timely fashion.
Assume leadership and maintain positive working relationships with site guards.
Provide excellent customer service to our clients, customers and patrons.
Perform safety and security duties with the highest standards of professionalism and integrity.
Complete incident reports and all required documentation for security purposes.
Identify security violations/ threats, diffuse volatile situations and intervene accordingly, adhering to company policies.
Respond to emergencies and escal ... to law enforcement agencies as required.

Job Requirements

Experience with arrests and detainments is an asset
Retail security experience is required
Supervisory experience is required
Training experience is required
Valid Driver’s License and own vehicle is required
Excellent communication skills, both written and spoken, is required for this position
Willingness to attend meetings and improve skills
Ability to work without close supervision
Valid Use of Force Certification is an asset

About Blackbird Security

Our Values: Our operations are guided by core values — Respect, Integrity, Teamwork, and Adaptability — which serve as the bedrock of our corporate culture. Join us in shaping a workplace where these values thrive, fostering a sense of belonging and achievement for everyone involved.
Personal and Professional Growth: We believe in investing in our employees' growth. Joining us means access to career development pathways that enable you to reach your full potential. Our dedicated management team provides mentorship to guide you through your career journey, fostering a supportive and collaborative work environment
National Presence: As a national Canadian security company, we operate coast to coast with major branches in all 10 provinces. This allows you to be part of a widespread network, contributing to the safety and security of communities across the country.
Commitment to Community Betterment: Our commitment goes beyond providing security services. We actively engage in bettering the community by tailoring our security solutions to meet the unique needs of our clients and the areas we serve. By exceeding performance standards, we contribute to enhancing the overall safety and well-being of the community.
Reputation for Excellence: Our reputation is built on consistently exceeding performance standards. Joining us means aligning yourself with a company that values excellence in service delivery and upholds the highest standards in the industry. Superior customer service is at the core of our operations, ensuring our clients receive the best possible security solutions.
Diverse Range of Clients: Work with a variety of clients, from retail stores to high-end establishments, residential buildings, campuses, municipal offices, warehouses, and more. This diversity in clientele offers a dynamic and interesting work environment.

If you are passionate about making a positive impact, contributing to community safety, and advancing your career in a rapidly growing national security company, we invite you to join us. Together, we can build a safer and more secure future for our clients and communities.

We thank you for choosing to work with Blackbird Security Inc. Please note that only shortlisted candidates will be contacted by the recruitment team.

Job Types: Full-time, Permanent

Ability to commute/relocate: