Security Systems Technician

Johnson Controls, Inc.; Calgary; On-site; CAD 50,000 - 65,000; Full time

Job summary

Join a leading company in smart building technologies as an Electronic Systems Technician. In this role, you will handle installation, service, and troubleshooting of advanced access control and security systems while receiving comprehensive benefits and supporting professional development. The role offers significant variety with opportunities to work on innovative projects, emphasizing safety and teamwork.

Benefits

Competitive pay

Paid vacation, holidays, and sick time

Comprehensive benefits package including medical and dental

Employee discount programs

Company vehicle and tools provided

Qualifications

• Experience with installation and service of access control, CCTV, intrusion, and intercom systems.
• Ability to read complex electrical documents.
• Comfortable working at heights and in cramped spaces.

Responsibilities

• Perform installation, integration, and service on electronic systems.
• Diagnose and troubleshoot equipment issues.
• Coordinate with customers to ensure satisfaction.

Skills

Electricity and electronics

Troubleshooting

Customer service

Verbal communication

Written communication

Use of power tools

Use of testing equipment

Education

High school graduate

2-year Associate degree in a technical field

Tools

Multi-meters

Digital analyzers

Communication devices

Job description

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.Join our winning team and pave the way for a bright future.With our extensive reach across various industries worldwide, our teams are uniquely positioned to support and empower you. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing.

This role may require up to 50% travel for out-of-town projects, primarily within Alberta. The ideal candidate must be willing and able to travel as needed.

Join the Johnson Controls family and thrive in a culture that values your voice and ideas.

Your next incredible opportunity is just a few clicks away!

Here's what we have to offer

• Competitive pay.
• Paid vacation, holidays, and sick time.
• Comprehensive benefits package, including pension, medical, dental, and vision care.
• Extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources.
• Encouraging and collaborative team environment.
• Dedication to safety through our Zero Harm policy.
• JCI Employee discount programs (The Loop by Perk Spot).
• Company vehicle, tools, and equipment provided to complete all jobs.
• Scheduling and management support.

What you will do:

Perform installation, integrations, commissioning and service activities on access control systems, CCTV, intrusion alarm and intercom systems.

How you will do it:

• Install and inspect equipment to meet customer expectations and manufacturer specifications.
• Field coordination and communication, system programming, integrations, commissioning, AHJ testing and training on new system installations
• Evaluate and diagnose equipment that requires servicing as well as troubleshooting potential field wiring problems
• Provide specific solutions and recommendations to customers on the most efficient and cost-effective method in restoring a specific system back to normal condition
• Manage assigned Electronic Systems service calls regarding field labour hours estimated
• Customer satisfaction through coordination, response to customer requests and problems
• Prepare reports on daily activities
• May be required to work overtime
• May be required to work out of town
• Read and understand complicated blueprints, diagrams, schematics, submittals, software/system programs, and operation/product manuals
• Capable of working in cramped workspaces such as ducts, crawl spaces, above ceilings, etc.
• Required to work at heights – Ladders/AWP
• Must adhere to all JCI safety policies and procedures
• Complete mileage and monthly vehicle reports in a timely manner

What we look for:

• Experience / comfortable with Servers, and different operating systems
• Working knowledge of personal computers (Windows 10, Server 2016) and Microsoft's suite of Office software
• Working knowledge of IT network systems
• Ability to use hand and power tools and test equipment such as multi-meters, digital analyzers, battery analyzers, frequency meters, decibel meters and communication devices as required
• Able to carry and move equipment/tools weighing up to 40 pounds
• Demonstrated working knowledge of electricity and electronics
• Experience with installation and service of access control, CCTV, intrusion, and intercom systems
• Minimum high school/trade school graduate, 2-year Associate degree in a technical field involving electronics or computers preferred
• Ability to effectively work independently
• Demonstrated aptitude for troubleshooting systems and performing necessary repairs
• Demonstrated high level of customer service
• Excellent verbal and written communication skills
• Comfortable working in an environment that may involve climbing ladders and scaffoldings with equipment
• Ability to work on Aerial Work Platform
• Ability to read and understand complex building architectural, and electrical documents, as well as project plans, specifications, schedules, and equipment installation/operation/troubleshooting manual.
• Security experience with C-Cure 9000, Kantech, Genetec, Lenel/S2, Milestone, Exacq, Avigilon, DSC, Commend, AIPhone
• CCURE 9000 or Genetec, certification preferred.