Security Systems Technical Specialist Level 1

New-Age-Group

Vaughan

On-site

CAD 46,800 - 57,200

Full time

14 days+

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Benefits offered by this job

Extended health and dental

Training & certification

Career advancement

Supportive team environment

Exposure to leading platforms

Job summary

The New Age Group is seeking a Security Systems Technical Specialist Level 1 to support electronic security and technology systems in Concord/Vaughan, Ontario. You will troubleshoot, program, commission, and service security systems in collaboration with field technicians and project managers.

Join a team focused on delivering reliable solutions with access to vendor support, documentation, and ongoing training. Competitive salary and benefits accompany career growth opportunities.

Qualifications

Provides technical support for electronic security and technology systems.
Reviews product manuals and technical documentation.
Collaborates with manufacturers' technical support teams.
Assists in delivering reliable security solutions.

Responsibilities

Technical Support & Troubleshooting
System Programming & Commissioning
Field & Project Support
Documentation & Reporting

Skills

Technical troubleshooting

System programming

Field support

Documentation

Job description

Security Systems Technical Specialist Level 1 – Security Systems & Technology Integration

Location: Concord/Vaughan, Ontario

About Us:

For over 25 years, The New Age Group has delivered trusted security and technology solutions, specializing in video surveillance, access control, communications, networking, and infrastructure systems. We thrive in a fast-paced environment, working on innovative and impactful projects while helping organizations protect their people, property, and operations.

Position Summary

The Security Systems Technical Specialist Level 1 provides technical support and service for electronic security and technology systems. Working in a collaborative team environment, this role supports field technicians, Project Managers, and clients by troubleshooting, commissioning, programming, and servicing security systems. The position requires reviewing product manuals and technical documentation, working closely with manufacturers' technical support teams, and assisting with the delivery of reliable solutions.

Key Responsibilities