Security Systems Technical Specialist Level 1

newagegroup; Concord; On-site; CAD 47,000 - 57,000; Full time

Benefits offered by this job

Extended health

Dental benefits

Training & certification

Career advancement

Supportive team

Job summary

The New Age Group in Concord, Ontario is seeking a Security Systems Technical Specialist Level 1 to support electronic security and technology systems, collaborating with field technicians, Project Managers, and clients.

You will troubleshoot, program, and commission systems, review manuals, and help deliver reliable security solutions across video surveillance and access control platforms. This role offers training, certification opportunities, and a supportive team.

Qualifications

• Experience in troubleshooting electronic security systems.
• Ability to commission and program security systems.
• Familiarity with reviewing product manuals and technical documentation.

Responsibilities

• Provide technical support and troubleshooting.
• Perform system programming and commissioning.
• Support field teams and projects.
• Prepare documentation and reporting.

Skills

Technical support

Troubleshooting

System programming

Commissioning

Field support

Documentation

Tools

Manual reviews

Job description

Security Systems Technical Specialist Level 1 – Security Systems & Technology Integration

Location: Concord/Vaughan, Ontario

About Us:

For over 25 years, The New Age Group has delivered trusted security and technology solutions, specializing in video surveillance, access control, communications, networking, and infrastructure systems. We thrive in a fast-paced environment, working on innovative and impactful projects while helping organizations protect their people, property, and operations.

Position Summary -

The Security Systems Technical Specialist Level 1 provides technical support and service for electronic security and technology systems. Working in a collaborative team environment, this role supports field technicians, Project Managers, and clients by troubleshooting, commissioning, programming, and servicing security systems. The position requires reviewing product manuals and technical documentation, working closely with manufacturers' technical support teams, and assisting with the delivery of reliable solutions.

Key Responsibilities

• Technical Support & Troubleshooting
• System Programming & Commissioning
• Field & Project Support
• Documentation & Reporting

Compensation & Benefits

• Competitive salary
• Extended health and dental benefits
• Company training and certification opportunities
• Career advancement opportunities
• Supportive team environment
• Exposure to leading security, networking, and technology platforms

Salary:

$52,000 per year