Security Supervisor - Maple Ridge (Relief)

Petroglyph Development Group; Maple Ridge; Hybrid; CAD 68,512,000 - 76,687,000; Full time

Job summary

Chances Maple Ridge is seeking a Relief Security Supervisor to lead the security operation at Maple Ridge, BC. The role involves guiding frontline staff, patrolling the property, and ensuring a safe guest experience in a community‑focused venue.

The ideal candidate holds active security credentials, is flexible for evenings and weekends, and can obtain or maintain required gaming licenses. Strong communication and incident response skills are essential for this fast-paced setting.

Qualifications

• Must hold active Security Officer position at Chances Maple Ridge.
• Must be available for a flexible schedule including evenings, weekends and holidays.
• Computer literacy in MS Office.
• BST or GSO license.
• Serving It Right Certification.
• Ability to obtain and maintain Gaming license.
• Ability to exceed customer expectations through service oriented communication.

Responsibilities

• Provides leadership, direction and mentoring to the security operation.
• Mentoring, coaching, and training front line security team members.
• Monitoring, documenting and preparing statements/reports on violations, unsafe conditions, hazards, and suspicious activity.
• Enrolling guests in the self-exclusion program.
• Conducting regular patrols of the property.
• Identifying risks and safety concerns.
• Providing or assisting with First Aid for team members and guests.
• Responding to and resolving or escalating security concerns.
• Escorting guests and team members or assigning escort duties as required.
• Overseeing crowd control for special events.
• Liaising with operational departments and stakeholders.
• Ensuring compliance with licensing laws and health and safety regulations.
• Performing other duties as assigned.

Skills

Customer service orientation

Communication skills

Education

BST or GSO license

Serving It Right Certification

Gaming license (ability to obtain)

Active Security Officer position

Tools

MS Office

Job description

Chances Maple Ridge is seeking a Relief Security Supervisor to lead the security operation at Maple Ridge, BC. The role involves guiding frontline staff, patrolling the property, and ensuring a safe guest experience in a community‑focused venue.

The ideal candidate holds active security credentials, is flexible for evenings and weekends, and can obtain or maintain required gaming licenses. Strong communication and incident response skills are essential for this fast-paced setting.