Security Supervisor - Community Safety Newton BIA

Commissionaires Ottawa Group; Surrey; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a reputable security organization as a full-time site supervisor in Surrey, BC, where you'll ensure community safety and service excellence. This role involves collaborating with local police, overseeing security personnel, and maintaining strong relationships within the community. If you have a valid BC Security Licence and a customer-focused approach, this opportunity is ideal for you.

Benefits

Free uniforms

Paid on-site training

Opportunity for growth

Qualifications

• Valid BC Security Licence required.
• Ability to clear a Criminal Background Check essential.
• Experience in law enforcement or similar role preferred.

Responsibilities

• Assist the RCMP in community safety.
• Observe and report unusual activities.
• Liaise with clients and manage staff.

Skills

Customer Service

Problem Solving

Communication

Education

Advanced Security Training Certificate

Job description

We are currently recruiting a full-time site supervisor to work with us at our Newton BIA site in a community safety role. This is an active position working with members of the public, local police, and RCMP.

Shift times: Monday to Friday, 8 am to 4 pm
Pay rate: $26.05/hr

Some of your responsibilities include:

• Assisting the RCMP as a visible community presence to promote safety and security
• Observing and reporting any unusual activity
• Taking detailed notes to investigate incidents promptly and accurately
• Establishing positive relationships with transit police, business owners, and community members
• Engaging with the public and responding to their concerns and inquiries
• Equipment care and maintenance
• Investigating incidents promptly and accurately
• Maintaining up-to-date Post Orders and Site Safety, Risk, and Quality Assurance assessments
• Submitting reports, timesheets, and staff evaluations as per deadlines
• Overseeing training and scheduling of Commissionaires
• Leading through empowerment, and monitoring staff morale, discipline, and progress
• Ensuring the team maintains a professional standard of conduct, dress, and deportment
• Liaising with the client to ensure their instructions are carried out as per written policy
• Contacting management in situations not covered by Post Orders

Your Must-Haves:

• Valid BC Security Licence
• Advanced Security Training Certificate
• Ability to clear a Criminal Background Check
• Demonstrated interest or experience in law enforcement and serving the public
• Positive and professional attitude, with strong customer service skills
• Ability to handle emergency situations in a calm and professional manner
• Able to stand for long periods and work both indoors and outdoors in various weather conditions
• Fluent in written, verbal, and reading English skills

Your Nice-To-Haves:

• Volunteer experience, tactical communication or verbal judo training, and radio knowledge of the 10-code and the phonetic alphabet
• Advanced Security Training
• RCMP or Policing experience
• Experience working in a similar role

What’s in it for you?

• Opportunity for growth
• Work for a reputable and nationally known company
• A challenging yet rewarding work environment
• Free uniforms
• Paid on-site training

You’re a good fit if…

• You hold a positive and can-do attitude
• You are reliable and committed
• You can think on your feet and problem-solve
• You can work alone or as part of a team

Our Story

Commissionaires BC is a Canadian, not-for-profit security/enforcement organization that has been in business since 1927. Our mandate is to give back to those who served and continue to serve in our communities and country.

Commissionaires provides security services for over 200 sites and are located in over 110 communities across the province. Our client base ranges from the Federal Government to local municipalities, airports, industrial sectors, and commercial/residential buildings.

Our guards are not only behind the scenes providing security and access control but are also front and center, providing valued customer service to the public.