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GardaWorld in Fredericton, NB is seeking a dedicated Security Supervisor to lead a team of guards on-site. You will coordinate schedules, ensure client requirements, and uphold company protocols, delivering high-quality security services in a dynamic environment.
Ideal candidates have 3–5 years of supervisory security experience, hold NB Security Guard Licence, a valid driver's license, and strong leadership and communication skills. Bilingual English/French is an asset.
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Business Unit: Security Services
Career Area: Security Guard
Location: Fredericton, New Brunswick, CA
Your strength in supervision lies in your ability to mobilize a team, build trust, and encourage collaboration. If you know how to rally people around common goals, this position is for you.
As a Security Supervisor, you will be leading a team of guards, ensuring that security operations run smoothly and providing exceptional customer service. You will work with people from all shifts in a dynamic environment.
Lead, supervise, and support on-site security guards, ensuring compliance with company policies and client requirements.
Manage staff schedules, attendance, shift coverage, and daily security operations.
Ensure security personnel follow site‑specific procedures, security protocols, and updated instructions.
Oversee access control, including issuing and managing access cards, keys, and visitor records.
Conduct site inspections and monitor staff performance to maintain security standards and identify operational risks.
Respond to incidents and emergencies, coordinate appropriate actions, and **escalate** concerns when necessary.
Prepare and review daily activity reports, incident reports, and other required documentation.
Communicate with clients, management, and team members to resolve concerns and maintain service quality.
Support staff training, onboarding, and compliance with licensing, safety, and security requirements.
Perform other related duties as assigned.
Be legally authorized to work in Canada.
Have 3–5 years of supervisory or management experience in security or a related field, including team leadership and security operations management.
Hold a valid provincial Security Guard Licence (New Brunswick Security Guard Licence).
Hold a valid driver’s licence.
Provide a clean Criminal Record Check, Vulnerable Sector Check, and Driver’s Abstract.
Hold a valid First Aid/CPR certification or be willing to obtain one.
Have previous experience in security, law enforcement, or community safety preferred.
Demonstrate excellent leadership, communication, and interpersonal skills, with the ability to engage professionally with staff, clients, partners, and stakeholders.
Possess strong administrative skills, including incident reporting, document management, scheduling, and compliance monitoring.
Demonstrate strong problem‑solving skills, sound judgment, exceptional attention to detail, and the ability to remain calm and professional under pressure.
Demonstrate technological proficiency and familiarity with security management systems and administrative tools.
Be physically fit and able to conduct patrols in various weather conditions, as required.
Have experience in a professional office environment considered an asset.
Be bilingual in English and French (written and spoken), considered an asset.
If you’re ambitious with an entrepreneurial spirit and someone who wants to be a GardaWorld Ambassador, a promising career awaits you!
Not the job for you? Make sure to check out all our jobs! We also have concierge, surveillance and even casual roles available.
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GardaWorld, a global leader in security, offers exciting career opportunities in an evolving industry. We celebrate diversity and invite talent from all backgrounds to apply.